1 to 25 of 44 CRM Manager Jobs in the UK excluding London

Systems Manager, Dynamics 365 CRM, COR7326A This is an excellent opportunity for an experienced Dynamics 365 CRM Systems Manager, or potentially, a Dynamics CRM Administrator looking to take a step up into a broader, more responsible role. The Role In a varied and highly-visible role, the Dynamics 365 CRM Systems Manager will lead the strategy and evolution of my client's Dynamics 365 CRM platform, with ownership of the roadmap, prioritising features and enhancements in line with business goals. The Dynamics 365 CRM Systems Manager will manage CRM user rules, access permissions and security models, and will design and implement front-end changes, as … well as customising and optimising search functionality, including Dataverse. The Company The Dynamics 365 CRM Systems Manager will be joining a well-established, acquisitive Managed Service Provider, with multiple sites across the UK. With ambition and a clear plan for continued growth, their commitment to quality has seen them partner with over 1,000 UK businesses, varying More ❯

CRM Manager Location: Sheffield (Hybrid, 2-3 days per week) Salary: Up to £55,000 The Company We're partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they're transforming how consumers manage unexpected costs. As they expand, they're … investing in CRM to drive customer retention and engagement. The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You'll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The … role reports into senior leadership and offers significant autonomy and visibility from day one. Key Responsibilities Develop and own CRM strategy and execution across email, SMS, push, and in-app. Build and optimise automated customer journeys using Braze and Hubspot. Plan and execute lifecycle campaigns to drive customer retention and increase LTV. Collaborate with stakeholders across Marketing, Product, and More ❯

a pivotal role in helping large organizations reduce their environmental impact and achieve sustainability goals. Location: West London - Hybrid Working 3:2 and Flexi working They're seeking a CRM Manager to spearhead their HubSpot platform optimization during an exciting period of digital transformation. This is a strategic role where you'll work alongside industry-leading experts … to build a best-in-class CRM that drives growth, insight, and exceptional customer engagement. AS CRM MANAGER YOUR RESPONSIBILITIES WILL INCLUDE: Own end-to-end management HubSpot CRM platform, ensuring optimal performance and data quality across all business functions Build advanced dashboards, reports, and automations that drive business insights and operational efficiency Establish robust … data governance policies ensuring GDPR compliance and cross-functional process alignment Partner with Sales, Marketing, Customer Service, and Technology teams to translate business needs into scalable CRM solutions Lead continuous improvement initiatives, user training, and system integrations to maximize platform ROI THE IDEAL CRM MANAGER WILL HAVE: Minimum 4 years' proven experience managing and optimizing HubSpot More ❯

CRM Manager Location: Sheffield (Hybrid, 2-3 days per week) Salary: Up to £55,000 The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re … investing in CRM to drive customer retention and engagement. The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The … role reports into senior leadership and offers significant autonomy and visibility from day one. Key Responsibilities Develop and own CRM strategy and execution across email, SMS, push, and in-app. Build and optimise automated customer journeys using Braze and Hubspot. Plan and execute lifecycle campaigns to drive customer retention and increase LTV. Collaborate with stakeholders across Marketing, Product, and More ❯

Senior CRM Manager £75,000-£85,000 East Midlands (Hybrid - 2x Days a Week in Office) THE COMPANY A fast-scaling, purpose-led organisation with millions of members across the UK is seeking a Senior CRM Manager to join & lead their Performance & Trading team! THE ROLE As the Senior CRM Manager, you will sit in and lead the Performance & Trading area of the wider CRM function; you will drive daily engagement, weekly trading, and measurable revenue. You will own the weekly CRM calendar across email and push, ensuring every message counts. From shaping the trading plan to leading a team of three CRM specialists, this is … role where you'll drive usage, MAU, and orders, and play a pivotal role in how the organisation engages with its 4M+ members. You'll be the voice of CRM in trading forums, aligning with revenue and partnerships to prioritise offer-led comms and member-centric campaigns. Backed by Braze and real-time data, you'll steer reporting, testing More ❯

S ENIOR CRM & DIGITAL MARKETING MANAGER - LONDON UP TO £70,000 THE COMPANY We are working with a renowned travel business on a strategic CRM hire. THE ROLE The successful Senior CRM & Digital Marketing Manager responsibilities will include: Lead and evolve the CRM and digital performance strategy across paid and owned channels … Manage and develop a team of 5 (CRM Manager, CRM Executive, Digital Marketing Specialist, Social Media & Content Manager, Content Executive) Work closely with the Head of Marketing & Digital and Senior Manager for Brand & Campaigns to ensure alignment across the wider team Oversee relationships with external agencies, particularly paid search Champion a more … coordinated approach to customer communications across CRM and digital Leverage internal and third-party data sources to inform segmentation, targeting, and personalisation YOUR SKILLS AND EXPERIENCE The successful Senior CRM & Digital Marketing Manager will have the following skills and experience: A blend of CRM and performance marketing experience-comfortable spanning both areas strategically Strong data More ❯

CRM Manager - Nottingham (2-3 days/week) - £40k We're looking for a CRM Manager to help improve sales and marketing processes through effective CRM usage. This is a hands-on role focused on training, troubleshooting, data hygiene, and reporting-not overly technical. Key Responsibilities: Support and train the sales team on … CRM best practices Improve data quality and ensure consistency across the system Build dashboards and reports to track sales and marketing performance Collaborate with sales administrators, the sales team, and leadership Some sales administration support What we're looking for: Experience with CRM systems (Capsule, Salesforce, HubSpot, Zoho, etc.) Strong communication and collaboration skills Relationship-focused, proactive, and … process-oriented Comfortable in a hybrid working environment - 2-3 days in Nottingham What's on offer: £40k salary Hands-on role with business-wide visibility Opportunity to shape CRM and sales processes If you enjoy supporting teams, improving systems, and making data work for the business, this could be your next challenge! Apply now More ❯

CRM ManagerLondon (Hybrid)£50,000-£60,000 THE COMPANY A well-known consumer financier is seeking a CRM Manager to join their new Growth team! THE ROLE As the CRM Manager, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to … greater personalisation from both a B2B & B2C perspective. You will use Braze and work closely with Data & Analytics professionals in the role YOUR SKILLS AND EXPERIENCE End-to-end CRM experience; Braze experience preferred but not essential Automation experience THE BENEFITS £50,000-£60,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne More ❯

CRM ManagerSheffield (Hybrid)£50,000-£60,000 THE COMPANY A well-known consumer financier is seeking a CRM Manager to join their new Growth team! THE ROLE As the CRM Manager, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to … greater personalisation from both a B2B & B2C perspective. You will use Braze and work closely with Data & Analytics professionals in the role YOUR SKILLS AND EXPERIENCE End-to-end CRM experience; Braze experience preferred but not essential Automation experience THE BENEFITS £50,000-£60,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne More ❯

Dynamics CRM Manager - Oxfordshire, Hybrid (2 days a week). We're seeking a hands-on CRM Manager to lead the enhancement and day-to-day management of Microsoft Dynamics 365. This role combines technical execution with strategic thinking to ensure the CRM effectively supports data-driven decision-making and cross-team collaboration. … Key Responsibilities Manage and optimise Dynamics 365, including configuration, workflows, and user access. Ensure data quality, compliance, and useful segmentation for reporting and insight. Oversee CRM integrations with other key systems and support API/middleware development. Deliver training and documentation to encourage adoption and best practice use across teams. Skills & Experience Proven experience with Microsoft Dynamics 365 CRM system development and management. Strong understanding of CRM architecture, data models, and GDPR-compliant practices. Ability to turn business requirements into technical solutions. Confident communicator with experience in documentation and user training. Benefits Starting Salary - up to £47k dependent on experience Opportunity to lead CRM strategy and development in a dynamic, collaborative environment. Work with modern tech More ❯

Job Description A mission-led organisation undergoing a digital transformation is looking for a CRM Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis … days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven support to a wide and valued community. UK-based applicants only - sponsorship is not available. Role & Responsibilities Lead the ongoing configuration, development, and improvement of Microsoft Dynamics 365 Manage CRM architecture, permissions, workflows, and business automation Oversee data … governance, quality control, and GDPR compliance Drive the integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting and dashboards Champion best practice and system optimisation in alignment with strategic More ❯

The CRM Manager will be responsible for managing and optimising the firm’s Client Relationship Management (CRM) system to enhance client service, drive business development, and enable strategic decision-making. This role is critical in ensuring the CRM system is well-maintained, user-friendly, and leveraged effectively across teams for client engagement, marketing campaigns, and … reporting. Key Responsibilities CRM Strategy & Operations: Own the firm’s CRM strategy and drive adoption across the business. Maintain the CRM system (Workbooks) ensuring data integrity and quality, and performance. Define and enforce standards and protocols for data entry, segmentation, and maintenance. Business Development & Marketing Support: Support marketing teams in planning and executing targeted campaigns using CRM … Provide client insights and engagement histories to BD teams and Directors. Training & Change Management: Encourage use of training programmes for fee earners and business management teams to ensure consistent CRM usage. Redevelop training modules as needed working with the L&D team. Act as a CRM champion and change agent to encourage adoption, especially among senior stakeholders and More ❯

Salesforce IT Project Manager - Agile Delivery Manager (CRM) Contract 6 Months, Southampton (Hybrid), £600 per day Inside Ir35 Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM. You will need to have existing Salesforce CRM … with data elements to programs. This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations. As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration More ❯

Product Manager CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location West Midlands/Birmingham … will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of CRM features and enhancements from ideation to release. Drive personalisation, automation, and segmentation … strategies using CRM tools and platforms. Work with data and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay More ❯

We're working with a client who are looking for a CRM Manager with expereince in Salesforce Marketing Cloud and/or Pardot. Key Responsibilities Strategic CRM Leadership Develop and deliver a long-term CRM and lead nurturing strategy aligned to company objectives and digital transformation goals. Act as the in-house CRM expert … Sales, Marketing, Digital, and IT. Use data and insights to improve engagement, conversion rates, and customer lifetime value. Stakeholder & Partner Management Run cross-functional workshops and sessions to define CRM needs, customer journeys, and capabilities. Oversee relationships with Salesforce partners to ensure on-time, high-quality delivery. Represent CRM at senior meetings, presenting results, investment cases, and transformation … Automation Design and deliver multi-channel journeys (email, SMS, print, retargeting). Introduce personalisation, behavioural triggers, and dynamic content to boost engagement. Maintain a library of reusable, brand-compliant CRM assets. Performance & Budget Management Define and monitor CRM KPIs across acquisition, conversion, retention, and advocacy. Analyse campaign performance and recommend improvements to maximise ROI. Manage the CRM More ❯

Senior CRM Performance Manager Up to £85,000 Hybrid - Leicester(2 days per week in the office) THE COMPANY We are hiring for a CRM Manager to join a purpose-driven, membership-based platform offering exclusive discounts to emergency services, healthcare professionals, and other key workers. This rapidly growing business partners with top-tier … savings to those who keep our communities running. THE ROLE This is a high-impact role with strong visibility across the organisation. The successful candidate will: Act as the CRM lead in daily and weekly trading meetings Collaborate closely with Revenue, Commercial, and Partnerships teams to deliver tactical campaigns Analyse customer behaviour to enhance personalisation and increase campaign relevance … Lead test-and-learn programmes to drive member engagement and optimise ROI Own and develop the performance CRM strategy, ensuring alignment with overall business goals SKILLS AND EXPERIENCE We're looking for someone who can hit the ground running and bring strategic thinking to a fast-paced environment. The ideal candidate will have: A strong commercial mindset and the More ❯

SENIOR CRM PERFORMANCE MANAGER Leicestershire – Hybrid (2 days in office) Up to £80,000 THE COMPANY This mission-led membership platform is scaling rapidly, with a sharp focus on product, data, and CRM performance. THE ROLE This is a commercially focused CRM leadership role, with a clear remit to drive performance, trading strategy, and tactical … campaign delivery across multiple verticals. You’ll report to the Head of CRM, and partner closely with Commercial, Revenue, and Product stakeholders to shape best-in-class comms strategy. You’ll manage a team of three, with scope to hire a fourth, and play a key role in building out campaign frameworks that move the dial on revenue and … customer engagement. DAY TO DAY: Own CRM strategy and campaign performance across multiple business units Partner with Commercial & Trading teams to deliver high-impact tactical comms Lead a busy campaign schedule – with a focus on segmentation and relevance Use customer behaviour data to improve targeting and content strategy Test and optimise campaigns to drive retention, engagement, and revenue Present More ❯

Dynamics 365 CRM Product Manager Office Location: Basingstoke - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands … on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. More ❯

Dynamics 365 CRM Product Manager Office Location: Hemel Hempstead - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding … hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. More ❯

Position: Manager of CRM Analytics (Hybrid-Chicago, IL) Location: Chicago, IL Job Id: 1907 # of Openings: 1 Marco's Pizza is a dynamic, fast-growing brand in the QSR space, known for serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're … looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the data, but also excited to build something from the ground up. We're looking for a thoughtful problem-solver who can … passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization More ❯

CRM/CX Marketing Manager Chelsea, London | 5 days on site £50,000£63,000 base + 12% bonus + 9% pension + benefits Are you a CRM or CX marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX … heart of a dynamic in-house marketing team, offering the opportunity to work hands-on with enterprise tech like Emarsys and SAP. What Youll Do Own and manage the CRM platform (Emarsys), ensuring campaigns and automated programmes are delivered with precision and creativity Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns … marketing, digital, and IT teams to deliver a world-class customer experience Drive reporting and performance analysis of campaigns, turning insights into actions Oversee data integration and hygiene across CRM, SAP, and external tools (APIs, imports/exports) Work closely with agency developers to QA, build, and launch personalised email and cross-channel communications Keep up to date with More ❯

awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into … the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills-you'll design and manage complex CRM workflows, then translate performance and recommendations into … clear actions for stakeholders across the business. This role operates Globally for the Assessment business. Responsibilities Key Responsibilities 1. CRM Ownership & Strategy Own and manage the HubSpot CRM system across RM Assessment, ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and More ❯

Salesforce CRM Delivery Manager, Contract 6 Months, Southampton (Hybrid), £600 per day Inside Ir35 Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM. You will need to have existing Salesforce CRM experience and implementation experience, along with … with data elements to programs. This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations. As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration More ❯

Project Manager with MS Dynamics CRM Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 5 years proven track record of working with MS Dynamics CRM. You will have the following skills: MS Dynamics CRM Online … Update 1 within the Cloud · MS Dynamics CRM Online 2016 Update 1 within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities … Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration More ❯

CRM AND RETENTION MANAGER £55,000 LONDON - 3X A WEEK Please note, this company is unable to sponsor, and you must be a UK resident to apply THE COMPANY This fast-growing D2C subscriptions business is on a mission to shake up the supplement space, targeting mid-life women with natural alternatives to traditional menopause solutions. They … time to join a company combining purpose with rapid scale. THE ROLE Reporting into the Growth leader, this role is perfect for someone hungry to grow. You'll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal. You'll collaborate with agency partners, designers, product … This is a high-impact position with a clear path to grow into a more strategic, analytics-led role as the team scales. SKILLS + EXPERIENCE 3-5 years CRM experience, ideally in a D2C or fast-paced environment Proficient with segmentation, logic building, campaign management in a platform like Klaviyo Comfortable with Canva or Figma for light-touch More ❯