2 of 2 CRM Jobs in Blackpool

to provide a holistic view of customer engagement and interaction. Create and maintain dashboards and reporting suites using tools such as Power BI, Tableau, or similar. Collaborate with digital, CRM, and service design teams to feed insights into service personalisation, campaign targeting, and ongoing customer experience improvements. Work with external service delivery partners to define customer data requirements and support … What you'll get: The chance to shape and influence how customer data is used across a major customer-facing organisation. A collaborative team culture with close links to CRM, digital, content, and service design teams. Opportunities to innovate, test, and contribute to the evolution of personalised customer services. More ❯

Designing and building workflows that move accounts through various stages, by using decisions, results and outcomes. Leveraging HTML and CSS skills to build and edit communication templates within the CRM system. Configurating forms and pages within the CRM to display different data to agents. Troubleshooting and resolution of issues within our CRM platforms Testing of new configuration changes Data Analysis More ❯