Key Account Manager
BT78, Mount Pleasant, Fermanagh and Omagh, County Tyrone, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DCA Recruitment
performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. … relationships and deliver consistent value through strategic account management. Strong attention to detail, with an analytical mindset and the ability to interpret and communicate technical data clearly especially in CRM, Multiple Product systems, Excel, PowerPoint. Demonstrated competence in reporting, PowerPoint presentations, and data-driven storytelling. Excellent problem-solving and issue resolution skills, with a proactive and accountable approach. Ability to … services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and time management skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems. Strong interpersonal and communication skills, capable of engaging at both operational and senior executive levels. Self-sufficient and capable of working both independently and collaboratively within a high-performance More ❯
Employment Type: Permanent
Posted: