21 of 21 CRM Jobs in Glasgow

incoming enquiries, ensuring customers receive a professional and responsive experience. Become a system expert in the company's key digital platforms, including the CRM system, marketing platforms, customer databases, business intelligence tools, Microsoft 365 applications, and internal reporting systems. Triage incoming enquiries, leads, customer requests, and digital communications, ensuring they ...

making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading ...

stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading ...

across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions ...

aligned with customer needs and ServiceNow’s platform evolution. Strategic Impact Shape and maintain the global ServiceNow offerings portfolio in assigned areas (like AI, CRM, ITx, Employee Experience), ensuring relevance across industries and regions. Translate portfolio strategy into roadmaps, investment plans, and innovation themes. Drive competitive differentiation, ensuring each offering ...

Senior CRM Specialist Glasgow/Edinburgh £45,000 - £47,000 I am delighted to support my client in the recruitment of a Senior CRM Specialist who will play a key role in maximising the value of the organisation’s CRM capability. The role will sit at the intersection of technology … data and commercial strategy, acting as a trusted advisor to stakeholders while owning the day-to-day management, optimisation and continuous improvement of the CRM platform. You will help improve data quality, user adoption and commercial effectiveness while supporting the evolution of the wider CRM strategy. Key Responsibilities Take ownership ...

Have knowledge or experience implementing one (or more) of the following: Smart grid technologies, IoT asset management technologies, data platform modernisation, proactive monitoring tools, CRM systems for billing, field service optimisation, digital twin technologies,* Be an Expert in Digital Delivery & Strategy with a specialisation in understanding how multidisciplinary teams ...

Scientist to take an ML capability from prototype to production. This hands-on role focuses on building datasets, training models, and embedding outputs into CRM and sales workflows. You will work in a hybrid setup with a £600–£700 daily rate, starting September 2026, on an initial 14-week contract ...

Chief Commercial Officer & BD Team with initiatives. Analysing data accurately. Identifying trends in data. Producing reports. Using analytical tools to present datasets. Managing CRM data. This is a brilliant opening for an eager graduate to kick start their career within a legal environment. An attractive salary and benefits package ...

clients from strategy to execution and shaping scalable solutions with AI and agentic capabilities. You will own delivery across CX strategy, customer journey mapping, CRM/billing transformations, and operating model changes, while growing the Energy & Utilities practice and developing client proposals. #J-18808-Ljbffr ...

Data Analyst, you will: Analyse data to identify trends, relationships and potential commercial opportunities Carry out research into organisations, markets and potential clients Use CRM data and other sources to identify patterns and develop insight Work with large datasets using Excel, Power BI and other analytical tools Support the creation … management of target lists and commercial research Prepare research, briefings and insight for senior stakeholders Help maintain and improve the quality of CRM and commercial data Support marketing and business development campaigns Use AI and digital tools to improve research, analysis and productivity Work with colleagues across different teams ...

Data Analyst, you will: Analyse data to identify trends, relationships and potential commercial opportunities Carry out research into organisations, markets and potential clients Use CRM data and other sources to identify patterns and develop insight Work with large datasets using Excel, Power BI and other analytical tools Support the creation … management of target lists and commercial research Prepare research, briefings and insight for senior stakeholders Help maintain and improve the quality of CRM and commercial data Support marketing and business development campaigns Use AI and digital tools to improve research, analysis and productivity Work with colleagues across different teams ...

sales-related data, ensuring it is trusted, governed, high quality and fit for business use. Working closely with colleagues across Data, Sales, Commercial and CRM, you will help define our vision for sales data and identify opportunities to improve its quality, accessibility and value across Softcat. Success. The Softcat Way. … wider data leadership team to create a clear sales data roadmap aligned with business goalsIdentifying opportunities to improve sales data through initiatives including CRM transformation, Customer 360, Master Data Management and trusted reportingCreating and maintaining standards, policies and procedures for the ownership, handling and use of sales dataDefining and monitoring ...

strong blend of consulting and industry expertise in delivering technology-driven transformation programmes.Our support spans traditional B2C and B2B energy retail market challenges, billing, CRM, debt management and operational and cost optimisation, while also enabling innovation through leveraging emerging technologies such as agentic AI, helping clients position themselves as market … points, analysing and quantifying (AI and digital) improvement opportunities and subsequently delivering the relevant changes in an agile manner.CX Platforms & Associated Technologies: Expertise in CRM and Billing platforms, including re-platforming initiatives. Skilled in identifying opportunities to leverage technology, defining end-to-end solutions, and integrating these seamlessly across business ...

Shopify . Build responsive, accessible and high-performing web applications. Enhance customer self-service portals and digital customer journeys. Design and maintain integrations with CRM, billing and other business systems. Develop and consume REST APIs, web services and webhooks. Participate in the full software development lifecycle, from design through … APIs. A solid understanding of integrations, authentication and web security. Git/version control experience and strong troubleshooting skills. Desirable Experience Microsoft Dynamics 365 CRM Azure Subscription billing platforms Databricks or cloud data platforms Payment gateway integrations CI/CD pipelines and automated testing SEO and web performance optimisation What ...

promotions Inbound - Process inbound responses lead queue Follow up emails to customer requesting more info Lead management Ensure that leads are entered in the CRM system and correctly assigned Check qualified leads are progressed with sales Ensure that leads flagged for nurture are recycle appropriate Profiling Delving into account list … call volumes, no need for complex understanding, focusing on simple campaigns Fluency in English and native language speaker of target market Experience in CRM/Databases/Digital Selling Tools Working knowledge of MS Office applications, Internet navigation and contact management software Experience in multi-level negotiations ...

your role will involve supporting your colleagues with various duties. This could include triaging telephone enquiries, taking notes, logging them into a CRM (Customer Relationship Management) system - which manages interactions with customers – and confirming by email. You will collaborate with colleagues from various departments and eventually progress to become … person for the CRM system – your continuous development is important to QA & your future employer! The apprenticeship: While working your normal duties for 80% of the time, you devote 20% of your time to completing, a recognised digital skills qualification - SCQF Level 6 Digital Applications Support Apprenticeship. Gaining your qualification ...

Management: Owning your designated territory while recognising you're free to generate business anywhere in the UK. Planning your sales week independently, managing your CRM, and progressing merchants from initial conversation through to hardware installation and onboarding. Meaningful Conversations: Creating at least three real sales conversations every day and converting … somewhere. Your journey begins with a dedicated full-time training week where you will learn everything you need - the product, the pitch, objection handling, CRM, and territory strategy - to build your business with confidence from day one. After that, you are in control of your diary, your pipeline, and your ...

service delivery framework. (HTG, ConnectWise, Kaseya, UBR, MSP peer group, IT Nation Evolve, CompTIA MSP) Experience with Autotask, HubSpot or similar PSA and CRM platforms. Experience building multi-year technology roadmaps and budgets for SME clients. Vendor certification across Microsoft, VMware or a major firewall vendor. Why This Role … Architect, Managed Service Provider, MSP, Technical Consultant, Solution Design, Proposal Writing, Statements of Work, Microsoft Cloud, Infrastructure, Virtualisation, Networking, Security, TruMethods, Autotask, HubSpot, PSA, CRM, Client-Facing Consulting, Technology Roadmap, Scotland, Hybrid ...

scoring outputs, reporting and visualisations that commercial teams canact on Retrain, test and refine models against live data as volumes scale Work closely with CRM and SDR teams to embed outputs into day-to-dayprocesses Help establish the processes and infrastructure needed to make ML repeatableand scalable … imperfect real-world data rather than cleanbenchmark datasets Able to explain model outputs clearly to both technical and commercialaudiences Experience with B2B sales, outbound, CRM orconversation intelligence data would be a bonus, but isn't essential. £600–£700 per day, depending on experience Outside IR35 Glasgow based, with hybrid working ...

revenue performance Building an outbound sales motion from the ground up Improving pipeline generation, conversion and average deal value Managing forecasting and driving strong CRM discipline Supporting and getting involved in key opportunities Developing sales processes, KPIs and incentives Representing the business at industry events across the UK, Europe … player-coach sales leader A strong track record against revenue targets Experience building successful outbound sales processes Strong forecasting, pipeline management and CRM discipline Experience coaching and performance-managing salespeople The ability to thrive within a fast-moving, entrepreneurial environment Confidence presenting, demoing and representing a business externally Package ...