Global CRM Specialist
Henley-On-Thames, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Headliners Recruitment
Global CRM Specialist - Henley-on-Thames (Hybrid) - £70K Perm Were looking for an experienced and strategic Global CRM Specialist to join the team of a growing Henley based B2C business. Youll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing … eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. … Collaborate with internal teams and agencies on CRM and data integration projects. Analyse CRM and loyalty data to drive insight-led improvements and performance. Support in-store clientelling and create scalable CRM tools for retail teams. About You Strong experience in CRM, ideally in a B2C or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot, Shopify). More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted: