Call Centre Customer Service Coordinator
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- Henley-on-Thames, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £28,000 per annum
customer enquiries received via phone, email, and monitoring systems in a professional, approachable, and efficient manner Accurately record service requests and orders within the CRM system Allocate engineer call-outs and manage service schedules Organise delivery of orders to customer sites using courier services Keep customer records and databases … paced environment Confident IT skills, including Microsoft Office applications Proactive mindset with strong problem-solving abilities and a focus on customer satisfaction Experience with CRM systems is advantageous but not essential Excellent communication skills and a professional, customer-focused approach What We Offer Salary of £28,000 (depending on experience ...