email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them accordingly What the role offers : Working for a more »
to identify and capitalise on sales opportunities within existing client accounts. Additionally, the preferred candidate will have familiarity with IT support services, proficiency in CRM software and the Microsoft Office Suite. Additional Requirements: UK Driving Licence Willingness to travel occasionally or client meetings and industry events. Ability to work independently more »
uplifts 3rd line technical support Assist in the set up, configuration and maintenance of network infrastructure Support the Senior Systems Administrator for ERP/CRM Sound good? The benefits: 25 days annual leave plus bank holidays, increasing to 26 after a year of service 2 months full sick pay plus more »
