2 of 2 CRM Jobs in Ipswich

customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise with colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. More ❯

/DDD o Knowledge of PCI compliance and associated standards such as ISO 27001 o Knowledge of accessibility standards and how to apply them (WCAG) o Experience with developing CRM plugins o Experience of Python and Data Analytics o Experience of developing AI applications To understand the full requirements for this opportunity, please read the full job spec Primary responsibilities More ❯