WHAT YOU’LL NEED: A minimum of 5 years of proven experience as a business analyst Experience and knowledge in SAP and Salesforce essential Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable Experience in customer data governance highly desirable Ability to communicate (verbal and written More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Avatar International SA
and execution of activities that drive lead generation. Sales Tracking and Reporting: Track all sales activities, maintain an up-to-date sales pipeline, and report on performance metrics using CRM software. Analyse data to identify trends and adjust strategies as needed. Product Knowledge: Learn and understand the technical capabilities of our client's product range to the degree that the … business development, sales, or a related role Strong communication and interpersonal skills Excellent negotiation and presentation skills Ability to work independently and as part of a team Proficiency in CRM software and Microsoft Office Suite Knowledge of industrial sensors and associated equipment and applications preferable but not essential, training will be provided. Role Location The role is office based to More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
Customer Service or Telco administration role, ideally with exposure to complex customer procedures within a service desk environment. Customer Focus: Proven ability to support customer requirements effectively using omnichannel CRM systems. Industry Advantage: Previous experience within the services or telecommunications industry, particularly with large contracts, would be a significant plus. Technical Proficiency: Comfortable using Microsoft Excel, PowerPoint, and Word. Communication More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
Secret Sauce (Key Experience & Skills): 🍨 Experience: A minimum of 1 years’ experience within a Customer Service role, with exposure to complex customer procedures, preferably in a Service Desk environment. CRM Systems: Proven experience supporting customer requirements via omnichannel CRM systems. Industry Knowledge : Previous experience operating within a business with large contracts in the services/telecommunications industry is highly advantageous. More ❯
Diagnose any faults found and follow resolution process Escalate resolution to Site visit where required including warranty claim processing and management where needed Manage process through our ticketing/CRM tools for stakeholder visibility Translate technical elements into customer friendly narratives that can be shared via account teams to end customer Reporting Create a weekly report that tracks key metrics More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
service desk role, ideally within a fast-paced environment. Sector knowledge: Exposure to working with complex customer procedures , preferably within the telecommunications or IoT industry . Experience with omnichannel CRM systems is a huge plus! Certifications/Qualifications: Not required, but any relevant IT or customer service certifications would be a bonus! Bonus Skills: Excellent verbal and written communication skills More ❯
Ascot, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Mulberry Recruitment
job level Skills, Knowledge, and Experience Proven experience in a similar hardware installation and service role Technical knowledge of monitors and PCs; familiarity with Windows OS preferred Experience with CRM systems (Microsoft Dynamics CRM beneficial) Strong attention to detail, numeracy, and documentation skills Ability to stay calm under pressure and meet deadlines Organised and adaptable with good time management Independent More ❯
establishing effective channel partner relationships. Knowledge of NATO nations procurement processes. Knowledge of secure communications devices and how they are used in a military context. Ability to maintain a CRM based pipeline of opportunities. A passion for taking part in competitive business processes. Resilient under pressure with demonstrable a bility to prioritise and manage workload to the demand of the More ❯