2 of 2 CRM Jobs in North Wales

sided platforms (consumers & service providers) Knowledge of complaints escalation frameworks and dispute resolution Understanding of UK consumer protection and fair trading principles Experience with CRM and support tools (e.g. Slack and Aircall) This is a great opportunity to work for an established and fast growing business, where you will have ...

Bangor, where your work will help deliver meaningful services to the community. ???? ?? What You'll Be Doing: ??? Managing client records using Microsoft Dynamics 365 CRM ? Creating, updating, and assigning tasks within the CRM system ?? Handling incoming calls professionally, taking accurate messages while ensuring sensitive calls are passed to trained staff … Supporting the team with day-to-day admin and coordination ?? Working in office in Bangor ?? What You'll Need: ?? Strong computer skills and CRM experience (Dynamics 365 preferred) ?? Excellent telephone manner and communication skills ??? Ability to handle sensitive information with care and discretion ??? Welsh language skills are a bonus ...