stakeholder management and influencing skills — comfortable with senior and challenging audiences • Experience delivering IT integration or consolidation programmes (e.g. post-acquisition, multi-tenant environments) • Confident operating across M365, ERP, CRM, and infrastructure programmes • Pragmatic, delivery-focused, and able to thrive in a fast-moving, complex landscape • Understanding of change management and benefits realisation Understanding Recruitment is acting as an employment More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid/Remote Options
MBDA
If you are driven and dedicated to making a meaningful impact, we encourage you to join our team and assist in upholding our top-notch standards! Salary : Circa £55,000 depending on experience Dynamic (hybrid) working : 3 days per week More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
MBDA
available for paternity leave, neonatal leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: The role of CRM Training and Support Expert is essential for ensuring the effective implementation of our CRM tools across departments. This outstanding opportunity enables you to develop the way our team engages with … cutting-edge technology and enhances operational efficiency. Your responsibility is vital in promoting a seamless CRM experience, allowing all users to optimize its potential. T he ideal candidate will possess outstanding organisational abilities, a track record of successfully rolling out training initiatives, and delivering high-caliber support. Your skill in effectively interacting with a varied audience of users and interested … you will be doing: Analysing training needs extensively to determine, understand, and rank training and support needs for Sales and Business Development (SBD) and other key departments crucial to CRM user adoption and daily operations. Planning and crafting comprehensive training interventions, including crafting training syllabi, curricula, materials, and tools, and delivering both face-to-face and virtual training sessions. Planning More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
Contract Project Manager - Telephony/Contact Centres plus ERP & CRM technologies * Extensive experience delivering IT business system (CRM or ERP) projects.* Comprehensive experience working with technologies, such as, Salesforce, Freshdesk, Amazon Connect, etc. Start 24th of November £550 per day through an umbrella Main site is Stevenage - twice a week/plus home working Key responsibilities: * A strong understanding of … have implementation expertise of multiple vendors in different parts of the lifecycle such as inbound call handling, outbound call handling, integration into CRM.* Extensive experience delivering IT business system (CRM or ERP) projects.* Comprehensive experience working with technologies, such as, Salesforce, Freshdesk, Amazon Connect, etc. * Experience co-ordinating testing and quality assurance activities (e.g., SIT, UAT)* Experience planning releases/ More ❯