15 of 15 CRM Jobs in West Sussex

s digital strategy to support growth and enhance customer experience. Lead, inspire, and develop a small, high-performing digital team. Manage and optimise a complex digital ecosystem (websites, apps, CRM, analytics). Champion UX, A/B testing, and continuous improvement across platforms. Embed a data-first culture, using insights to maximise performance and ROI. Oversee digital budgets, agency relationships More ❯

Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a large , multi-functional customer support team (40+ More ❯

of Document Management Systems (DMS) Experience with DMS platforms, especially around version control and workflow automation. Integration Awareness Understanding of how the DMS will integrate with existing systems (e.g., CRM, policy admin systems, letter generation tools). Data Migration & Quality Assurance Experience in supporting data/document migration activities, including validation, testing, and reconciliation Disability Statement People's Partnership is More ❯

teams to secure new business and maintain strong dialogue with existing and potential brokers. Informing the Agency Manager of any prospect brokers you believe are unsuitable and update the CRM system according Following up on previously quoted or declined risks to encourage resubmission where appropriate Representing the company professionally at all times, maintaining appropriate appearance and conduct to support business More ❯

and product demos Build and maintain strong client relationships Understand customer needs and recommend tailored solutions Meet and exceed monthly sales targets and KPIs Keep accurate records using our CRM system What We're Looking For Proven experience in B2B sales (telecoms experience a plus) Excellent communication and negotiation skills Tech-savvy with a consultative approach to selling Results-driven More ❯

At Peregrine, were constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector More ❯

across multiple systems Develop and document as-is/to-be data landscapes Create and maintain data models, taxonomies, and account hierarchies Define data flows, integrations, and dependencies across CRM and broker systems Identify data priorities, risks, and interdependencies Collaborate with analysts and engineers to validate requirements Lead data migration and transformation strategies Govern data quality, modelling standards, and documentation More ❯

across multiple systems Develop and document as-is/to-be data landscapes Create and maintain data models, taxonomies, and account hierarchies Define data flows, integrations, and dependencies across CRM and broker systems Identify data priorities, risks, and interdependencies Collaborate with analysts and engineers to validate requirements Lead data migration and transformation strategies Govern data quality, modelling standards, and documentation More ❯

Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: Junior CRM Developer We are looking for a Junior CRM Developer to join the team to design and develop enhancements and new solutions on systems. The candidate needs a background in software … development ideally with some exposure to Microsoft Dynamics 365 CRM development and customisation for a variety of clients. Key Responsibilities: Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement, Customisation of D365 module components such as Power Pages and power automate and cloud flows Troubleshoot and resolution of software bugs, data, and system configuration … issues. Essential Excellent written and verbal communications skills Development and delivery of Dynamics 365 Desirable CRM customisation using JavaScript Microsoft Power Pages and Power Automate Capable of dealing directly with business users; working alongside testers to ensure that software quality standards are met. Power BI development CRM extension through C# .Net development Experience of DevOps, Agile and the concepts of More ❯

PIM/DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has … and requirements through build, test, launch and post-launch adoption. Own the day-to-day project plan, RAID, scope, and stakeholder comms across multiple workstreams (content, product data, trading, CRM, marketing, tech, suppliers). Coordinate internal teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability … projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third More ❯

to position embedded and rugged computing platforms for design-in wins. Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and … integration. - Confident in solution-selling — able to link technical capability to customer value and ROI. - Excellent communication, presentation, and negotiation skills with both technical and commercial stakeholders. - Proficient in CRM tools (e.g., Dynamics 365, Salesforce, or similar) and pipeline forecasting. - Full UK driving licence and willingness to travel nationwide. Key Performance Indicators (KPIs) Team sales performance against quarterly and annual … revenue targets. Design-in opportunities generated and converted. Pipeline growth and forecast accuracy. New customer and partner acquisition. Customer satisfaction and retention. Team development, engagement, and compliance with CRM standards. Personal Attributes Technically credible, commercially astute, and people-focused. Self-driven with a hands-on leadership style. Strong collaborator across departments (Engineering, Compliance, Marketing). Calm under pressure, decisive, and More ❯

to position embedded and rugged computing platforms for design-in wins. Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and … integration. - Confident in solution-selling — able to link technical capability to customer value and ROI. - Excellent communication, presentation, and negotiation skills with both technical and commercial stakeholders. - Proficient in CRM tools (e.g., Dynamics 365, Salesforce, or similar) and pipeline forecasting. - Full UK driving licence and willingness to travel nationwide. Key Performance Indicators (KPIs) Team sales performance against quarterly and annual … revenue targets. Design-in opportunities generated and converted. Pipeline growth and forecast accuracy. New customer and partner acquisition. Customer satisfaction and retention. Team development, engagement, and compliance with CRM standards. Personal Attributes Technically credible, commercially astute, and people-focused. Self-driven with a hands-on leadership style. Strong collaborator across departments (Engineering, Compliance, Marketing). Calm under pressure, decisive, and More ❯

PIM/DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM/customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It’s both. We are ideally looking for someone who has … and requirements through build, test, launch and post-launch adoption. Own the day-to-day project plan, RAID, scope, and stakeholder comms across multiple workstreams (content, product data, trading, CRM, marketing, tech, suppliers). Coordinate internal teams and external suppliers/implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability … projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third More ❯

Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: Senior CRM Developer We are looking for a Senior CRM Developer to join the team to design and develop enhancements and new solutions on systems. The candidate needs a background in Dynamics … CRM development and customisation and direct skills with power pages and power portals with experience of delivering customised power page portal solutions for a variety of clients. Key Responsibilities: Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement Customisation of D365 module components such as Power Pages and power automate and cloud flows Troubleshoot … and resolution of software bugs, data, and system configuration issues Required Skills & Experience: Excellent written and verbal communications skills Development and delivery of Dynamics 365 and Power Pages CRM customisation using JavaScript Capable of dealing directly with business users; working alongside testers to ensure software quality standards are met. Ability to determine and suggest most appropriate way to deliver requirements More ❯

across multiple channels, from phone calls and emails to LinkedIn posts and other marketing activity. You'll gather insight, track satisfaction and trends, identify opportunities for growth, maintain accurate CRM records, and work closely with internal teams to ensure customers get the best experience possible. Full training and support are provided, with ongoing opportunities to develop expertise across the ManageEngine … informal client networking opportunities. Insight and Reporting: Track engagement metrics, analyse trends, and provide actionable insights to internal teams to improve client satisfaction and business outcomes. Maintain and improve CRM records to ensure accurate and up-to-date customer data. About You: Confident communicator, comfortable engaging clients across multiple channels. Creative and flexible, with an interest in marketing, social media … to build rapport across teams and stakeholders. Previous experience in client-facing roles is desirable, but our client values initiative, adaptability, and a proactive approach above all. Familiarity with CRM systems and marketing tools is advantageous but not essential. Benefits: 23 days' annual leave, plus public holidays. Your birthday off each year. Yearly bonus based on company performance. Friendly, supportive More ❯