Senior Analyst (Customer Data)
Yeovil, Somerset, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Screwfix Direct Ltd
customers. In this exciting role, you'll lead the analysis of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a … automated decisioning) with measurable commercial value - especially improving our marketing ROI - Lead the proactive and reactive support for the weekly trading process - both outputs and analysis - working with the CRM team and other stakeholders. - Lead on building relationships with key stakeholders, challenging and questioning the ask to build a good understanding - Presenting analytics in high profile forums and meetings - Manage … and quality of communication. - Develop and maintain customer segmentation models to inform targeted marketing and sales strategies. - Create strong relationships with key stakeholders in the business, for example our CRM, Commercial and Marketing teams. - Mentor and support junior members of the analytics team, providing guidance, fostering their professional development and advancing their analytical skills Qualifications - Experience in customer data/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: