through effective triage and coordination with cross-functional teams. You will interact closely with both IT professionals and business users to resolve functional issues while adhering to robust service management protocols. By participating in shift rotations and following best practices in incident management, you will help guarantee uninterrupted production processes. Your ability to communicate effectively with suppliers, OEMs … minimise disruption to manufacturing operations.* Engage directly with IT and business users to address functional issues related to manufacturing execution systems (MES) and production line devices.* Follow established service management processes such as Incident Management, Change Management, CapacityManagement, Problem Management, and Service Level Management to maintain high standards of delivery.* Maintain agreed … members through regular updates, knowledge transition sessions, and collaborative problem-solving.* Assist in preparing operational reports for stakeholders by tracking progress on incident resolution and ongoing projects.* Support stakeholder management by providing clear communication channels and regular status updates throughout the incident lifecycle. What you bring: * Demonstrated experience supporting IT endpoints within production line environments-including troubleshooting hardware such More ❯
October 2025 Duration: 12 Months Up to 500/day (Inside IR35) SC Clearance Required A leading defence organisation is seeking an experienced Availability Manager to join its Service Management function. You'll be responsible for ensuring platform availability and capacity, driving continuous service improvement, and supporting key ITIL practices including Capacity, Availability, SACM, ITSCM, and Service … Level Management. Key Responsibilities: Manage and maintain ITIL 4-aligned Availability and CapacityManagement practices Analyse performance trends and produce availability metrics Identify and implement service improvement opportunities Collaborate with technical teams to meet performance targets Support risk mitigation and resilience planning Essential Skills: Strong background in availability/capacitymanagement in ITIL environments Proficiency with … acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
MYO Talent
IT Capacity Analyst/Disk Analysis/Servers/On Premise/Infrastructure analysis/VMWare/Nutanix/Virtualised Computing/Hypervisors/ServiceNow/Hybrid Warwickshire Remote/6-month contract/£450 550 per day Inside IR35. One of our leading clients is looking to recruit a IT Capacity Analyst role. Location Warwickshire/Remote … week in the office or 1 day every 2 weeks) Duration initially 6 months Day rate £450 550 per day Inside IR35 Experience/role: Experience in an IT Capacity Analyst role Disk Analysis for on premise VMs Assessing Capacity thresholds and preventing disk breaches Usage Analysis and decommissioning Network analysis/infrastructure usage preventing capacity breaches … IT capacitymanagement procedures and processes Demonstrable experience of managing performance and capacity in an IT Applications Environment Experience of evaluating data and presenting recommendations to drive improvement Demonstrable problem solving skills Good Stakeholder Management skills with the ability to influence across levels Desirable: VMWare/NetApp Nutanix Hypervisor ServiceNow MS Azure More ❯
Take a look at the below to understand what you'll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing … the delivery experience through effective courier engagement and communication. Capacitymanagement - interviewing, selecting, and onboarding couriers to ensure full round coverage. Building sustainable courier coverage to reduce risk and meet growing delivery demands. Maintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use. Collaborating with delivery units and customer service teams to resolve concerns More ❯