1 of 1 Capacity Planning Jobs in Northern Ireland

technical management expertise and operational oversight to companies infrastructure, systems and networks; and develop effective working relationships with internal colleagues and external stakeholders Key Responsibilities: Technical Management • Oversee the planning, implementation and maintenance of IT systems/networks • Administration and optimisation of Microsoft 365 services. • Manage SaaS applications including licensing, integration, and vendor relationships. • Ensure robust cybersecurity and information … advancements and trends to make informed decisions Operational Oversight • Manage IT infrastructure, service desk operations, and user support. • Monitor SLAs, KPIs, and user satisfaction • Monitor system performance, availability, and capacity planning. • Maintain IT policies, procedures, and documentation. • Collaborate with other departments to assess and prioritise technology needs • Provide technical support and guidance • Recommend/implement new hardware and software … solutions Leadership • Contribute to the IT strategy and roadmap • Identify improvement and innovation opportunities, driving digital transformation • Manage the relationship with IT contractors and vendors • Contribute to the budget planning process and manage costs Essential Criteria: Degree in Computer Science, Information Technology, Cybersecurity, or a related field 5+ years' experience in leading, mentoring, and developing IT Support, infrastructure and More ❯