Case Management Jobs in Berkshire

14 of 14 Case Management Jobs in Berkshire

Senior Account Executive

slough, south east england, united kingdom
h2 Recruit
this fantastic new Senior Account Executive opportunity with a Multinational Software Vendor looking to grow their team in London. Job Title: Senior Account Executive Industry: SaaS, Legal Software, LegalTech, Case Management Software Location: London Package: £70,000 basic salary + Uncapped Commission + Excellent Benefits + Rapid Progression. The Role: In this brand-new Senior Account Executive position … you will be representing an award-winning portfolio of Legal Software solutions around Case Management, Workflow, Document Management and Compliance aimed at Corporate and Mid-Market clients in the Legal Sector. Supported by an outstanding marketing and lead generation team, you will be tasked with performing a business development (new business) role in the UK&I market. … consultants. h2 Recruit specialise in all sales positions including Internal Sales Executives, Account Manager, Business Development Executives, Account Executive, Business Development Manager, Sales Manager, Sales Director, Telesales and Account Management roles. More ❯
Posted:

2nd Line Support

Berkshire, England, United Kingdom
Focus Resourcing
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

2nd Line Support

Reading, Berkshire, South East, United Kingdom
Focus Resourcing Group
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Employment Type: Permanent
Posted:

Pre-Sales Engineer

Berkshire, England, United Kingdom
Focus Resourcing
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Pre-Sales Engineer

Reading, Berkshire, South East, United Kingdom
Focus Resourcing Group
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Employment Type: Permanent
Posted:

Technical Account Manager

Berkshire, England, United Kingdom
Focus Resourcing
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Technical Account Manager

Reading, Berkshire, South East, United Kingdom
Focus Resourcing Group
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Employment Type: Permanent
Posted:

Pre-Sales Engineer

slough, south east england, united kingdom
Resourcing Group
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Posted:

Technical Account Manager

slough, south east england, united kingdom
Resourcing Group
the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯
Posted:

Product Owner - Financial Crime (KYC & AML)

slough, south east england, united kingdom
HCLTech
Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯
Posted:

Market Lead - Local Government

slough, south east england, united kingdom
Hybrid / WFH Options
Infoshare+
team, providing them with strategic insights, bid development, and client engagement. Accountability for new name, renewals, upsell and cross-sell for local government products and services. Responsibility for customer management and retention Ownership of local government revenue, both ARR and services. Track performance metrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition … development. Align solutions with national frameworks and standards. What We’re Looking For Degree in Public Administration, Business, Technology, or related field. Familiarity with local government systems (e.g., CRM, case management, finance). Experience with frameworks like G-Cloud, CCS, and Local Digital Declaration. Proven experience in local government, public sector technology, or digital transformation. Strong understanding of … council operations, funding models, and procurement processes. Excellent stakeholder management and communication skills. Strategic thinker with commercial acumen and data-driven decision-making. Experience leading cross-functional teams and managing complex projects. Proven experience in care technology, health tech, or public sector digital transformation. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future More ❯
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Salesforce Developer

slough, south east england, united kingdom
Hybrid / WFH Options
Anson McCade
Office (FCDO). This is a hands-on build role working across Salesforce Industries (Public Sector Solutions) , contributing to the design, development, and deployment of high-impact citizen and case management systems. The Role You’ll be responsible for extending and enhancing Salesforce platform capabilities using Flows, OmniStudio, Apex, and Lightning Web Components , while ensuring the solution remains More ❯
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1st Line Technical Support Analyst

Reading, Berkshire, England, United Kingdom
Landmark Information Group
leadership. It delivers award-winning solutions to estate agency, conveyancing, surveying, lender valuations, environmental consultancy, and Governments. Capabilities range from property search provision, expert opinion and interpretation to conveyancing case-management, floor-planning software, valuation modelling and a property listings portal. Clients are served through market leading applications and services that connect businesses, government departments and consumers together More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Forensic Analyst

slough, south east england, united kingdom
Hybrid / WFH Options
identifi Global Resources
Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯
Posted:
Case Management
Berkshire
Median
£28,000