10 of 10 Case Management Jobs in the South East

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Bonus Points For Exposure to business analysis, consulting, or technology delivery (internship … month break outside the UK. Profile 29 recruitment keywords: junior graduate business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance SC DV eDV London ...

ServiceNow HRSD platform, supporting integrations with systems such as Workday, Oracle, and Sage HR. They are delivering end-to-end transformation programmes, focusing on case management, employee portals, knowledge management, HR services, and workflow automation. Essentially, you will act as the conduit between HR stakeholders, customer teams ...

delivery of Pega-based solutions Ensure projects are completed on time, within scope and budget Track progress, risks, and dependencies Stakeholder Management Act as the primary contact between business teams and technical teams Communicate project status, issues, and milestones Align delivery with business goals Team Coordination Lead cross-functional … Quality & Governance Ensure adherence to Pega best practices and standards Monitor deliverables for quality and compliance Manage change requests and scope control Risk & Issue Management Identify potential risks early Develop mitigation strategies Resolve delivery blockers Customer Engagement 🔹 Required Skills & Experience Strong knowledge of the Pega Platform (case management ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner Portal Support Partner portal onboarding, provisioning, profile enablement, partner contact persona administration, login credential setup and triage, demo and trial order … Demo orders to completion by working with cross functional teams (deal desk, billings, fulfilment) Support partner demo environment systems provisioning Partner inquiry inbox management; ensuring adherence to standard SLA responses time for optimal partner experience Contribute to ensuring all governance standards are met through following and contributing ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner Portal Support Partner portal onboarding, provisioning, profile enablement, partner contact persona administration, login credential setup and triage, demo and trial order … Demo orders to completion by working with cross functional teams (deal desk, billings, fulfilment) Support partner demo environment systems provisioning Partner inquiry inbox management; ensuring adherence to standard SLA responses time for optimal partner experience Contribute to ensuring all governance standards are met through following and contributing ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Key Responsibilities: ✔️ Serve as the first point of contact for partner portal support inquiries ✔️ Manage partner onboarding, provisioning, and profile enablement ✔️ Support ...

product roadmap for Care & Arranger, prioritising improvements that reduce manual work and enhance service quality. Leading the modernisation of internal operational tools , including scheduling, case management and communication capabilities. Acting as the voice of the user , engaging directly with frontline colleagues to understand pain points and opportunities. Facilitating … third-party vendors and digital partners where required. What we're looking for This role would suit someone who: Has proven experience in product management , ideally owning internal or operational systems rather than purely customer-facing products. Is comfortable balancing user needs, business outcomes and technical constraints . ...

this role is strong, hands-on experience with Microsoft Dynamics CRM, which is used as the central platform for fault logging, reporting, scheduling and case management. Key Responsibilities: Customer Support Handle inbound calls via dedicated customer service hotlines Manage email enquiries and support requests Accurately log instrument faults … preventative maintenance visits Urgent corrective actions and engineering changes Work collaboratively with field service engineers to meet customer expectations and response KPIs Reporting & Data Management Update cases and maintain accurate service records within Microsoft Dynamics CRM Collate service data and generate KPI reports for account stakeholders Coordinate maintenance activity ...