7 of 7 Case Management Jobs in Reading

commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. Job … RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. General: Help where needed. Attend training sessions and keep up to date with More ❯

commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st … RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. General: Help where needed. Attend training sessions and keep up to date with More ❯

Landlord Relationship Specialist Fixed-term contract - 12 months Reading - Hybrid-working The Property Team is accountable for the estate management and implementation of property and planning strategies across the shared and unilateral network property portfolio, ensuring partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the … and build positive relationships that support MBNL outcomes Play a lead role in logging and coordinating resolution of property "incidents" in a central incident management tool (Remedy). Have case management responsibility for property incidents, including Incoming landlord relationship matters; Access escalations (refusal or unjustified fees); General … looking for: Strong relationship building and negotiation skills with an ability to collaborate effectively Experience of successful complex query handling Excellent time and caseload management Appreciation and understanding of data, processes and complex eco systems Nice to have: Previous Property/Site Access experience Experience and knowledge of telecoms More ❯

Site Access Negotiator Fixed-term contract - 12 months Reading - Hybrid-working The Property Team is accountable for the estate management and implementation of property and planning strategies across the shared and unilateral network property portfolio, ensuring partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the … and build positive relationships that support MBNL outcomes Play a lead role in logging and coordinating resolution of property "incidents" in a central incident management tool (Remedy). Have case management responsibility for property incidents, including Incoming landlord relationship matters; Access escalations (refusal or unjustified fees); General … Access experience Strong relationship building and negotiation skills with an ability to collaborate effectively Experience of successful complex query handling Excellent time and caseload management Appreciation and understanding of data, processes and complex eco systems To apply for the Site Access Negotiator please send your CV to (url removed More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. General: Help where needed. Attend training sessions and keep up to date with More ❯

agency placements and promote successful completions. Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner. Community Payback Essential Experience Effective inter-personal skills with the ability to supervise people constructively More ❯