15 of 15 Case Management Jobs in the North West

Lead Case Management Developer - Manchester £700-800/day Inside We are looking for an experienced Lead Case Management Developer to lead the development and delivery of solutions within our client's legal technology ecosystem, with a particular focus on a migration to a new case management system This is an exciting opportunity for an experienced Lead Developer/Manager to play a key role in leading a development team, driving technical excellence, and delivering innovative solutions that improve how the legal business operates. This will be a 6 - 12 month contract with potential ...

currently recruiting for a Software Development Manager to join our legal sector client's team in Manchester. We are looking for someone with strong case/practice management system experience (e.g. Visualfiles, Proclaim, Clio Operate/ShareDo, Actionstep, LEAP etc) who either has experience managing small teams … projects are delivered on time, within scope, and to agreed quality standards. Oversee the design, development, support, and continuous improvement of enterprise applications, including case and practice management systems. Define and maintain software architecture, development standards, and technical best practices. Collaborate with technical teams and business stakeholders ...

have developed a number of internal systems and are now embarking on their most ambitious initiative to date: the greenfield development of a new Case Management Platform to replace their existing off-the-shelf solution. This is a rare opportunity to join a growing organisation where technology … delivery. The Opportunity My client is seeking an experienced Project Manager/Business Analyst to take a central role in delivering a greenfield Case Management Platform. This is a dual-function role covering both business analysis and project management. You will work closely with internal stakeholders to define ...

company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company … capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

ongoing support activities. Act as a central point of contact between customers and MSite, coordinating communication and activities across functions, including Service Delivery, Change Management, and Incident Management. Build and maintain strong working relationships with customers and internal stakeholders, ensuring alignment with service desk standards, processes, and best practices. … prioritise workload and manage multiple tasks effectively. Desirable Previous experience supporting IT systems, software applications, or technical products. Experience using ticketing, service desk, or case management systems. Understanding of incident management and customer support processes. Experience working within a fast-paced service or support environment. MSite proudly ...

classroom, one-to-one, workshops and e-learning. Identify training needs and develop engaging learning materials, guides and presentations. Create and maintain a Learning Management System (LMS) and training records. Support the rollout of new technologies and software upgrades through effective training and knowledge transfer. Work closely with … busy IT support or Service Desk environment. Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint. Excellent communication, presentation and stakeholder management skills. Experience creating training documentation, e-learning content and user guides. Organised, proactive and able to manage multiple priorities. Willing to travel between office locations ...

ongoing support activities. Act as a central point of contact between customers and MSite, coordinating communication and activities across functions, including Service Delivery, Change Management, and Incident Management. Build and maintain strong working relationships with customers and internal stakeholders, ensuring alignment with service desk standards, processes, and best practices. … prioritise workload and manage multiple tasks effectively. Desirable Previous experience supporting IT systems, software applications, or technical products. Experience using ticketing, service desk, or case management systems. Understanding of incident management and customer support processes. MSite proudly embraces diversity and is committed to being an equal opportunity ...

Project Manager and Programme Director in managing the project lifecycle, ensuring effective communication with stakeholders, and maintaining compliance with the Council's project management methodology. Day-to-day of the role: Assist the Programme Director and Project Manager in the day-to-day management of the programme, projects … workstreams. Provide project support while ensuring compliance with the Council's project management methodology. Liaise with project stakeholders to ensure effective communication and coordination. Respond to all relevant correspondence, enquiries, and complaints in a timely and effective manner. Administer the Project Change Register and accurately manage the project budget ...

growing IT team. The Role As a Proclaim Developer, you will be responsible for the development, maintenance, and enhancement of the firm's Proclaim case management system. You will work closely with internal stakeholders to improve workflows, automate processes, and deliver technical solutions that support business growth … maintain technical documentation Skills & Experience Required Previous experience developing within Proclaim Strong understanding of Proclaim workflows and task server Experience with SQL and database management Knowledge of system integrations and automation Excellent problem-solving and communication skills Ability to work independently and within a collaborative team environment Benefits ...

making sure the solution actually solves the problem it set out to fix. The work will sit across ServiceNow HRSD, so things like HR case management, employee portals, HR knowledge, service catalogues, employee journeys, workflows and wider employee experience improvements. You'll be involved across the delivery lifecycle ...

Service Advisor/Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection handling, relationship management and commercial awareness. You will work within a busy call centre environment, supporting customers with cancellations, home moves and package changes while delivering … Customer Retention: Using negotiation and objection handling to retain customers and reduce churn Moving Home Support: Assisting customers with transferring services to new addresses Case Management: Managing complex cases and providing regular customer updates Commercial Awareness: Balancing customer satisfaction with revenue protection and business outcomes System Administration: Updating ...

experience Provide expertise on right to work and immigration processes Support wider people projects and initiatives What you’ll bring: Strong experience in ER Case Management & People Ops Proven track record managing varied ER cases Solid knowledge of UK employment law Experience improving processes, policies and operating models … Confidence using HR systems and people data Ability to balance experience, efficiency and compliance Excellent attention to detail and stakeholder management Collaborative, solutions‐focused approach Exposure to immigration or tech‐led environments (advantageous) You’ll join a business that values simplicity, collaboration and continuous improvement—offering real autonomy ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role i... WKCL1_UKTJ ...

Incident Response capability for a Cyber Security Operations Centre (CSOC).This is an excellent opportunity to play a key role in enhancing cyber incident management processes, automating security workflows and integrating ServiceNow Security Operations with wider security tooling. Key Responsibilities ServiceNow SIR Workflow Design & Development Design and configure … Security Incident Response workflows. Build workflows covering incident triage, escalation, investigation and case management. Develop evidence management processes and structured incident lifecycles. Align workflows with Cyber Operations requirements, industry best practice and NCSC-aligned incident response processes. Test, refine and optimise workflows to improve operational efficiency. Essential Skills ...