3 of 3 Case Management Jobs in Nottingham

SLAs. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯

and accuracy when dealing with figures. Good oral and written communication skills. Ability to work in a team environment and autonomously, proactively managing your own caseload. Experience of using Case Management Systems. Knowledge: Knowledge and understanding of Legal Aid Agency rules relating to assessment and recovery of solicitors costs in publicly funded files (preferable). Court rules for More ❯

victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we're looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role More ❯