5 of 5 Case Management Jobs in Surrey

Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: The EMEA Senior Employee Relations Business Partner is responsible for leading and overseeing all employee relations case management across multiple countries in the EMEA & UK region that includes, but is not limited to: Ireland, Germany, Sweden, France, etc. This is in addition to a deep … understanding across all HR disciplines. Responsible for maintaining employee relations records, project management including developing trainings, policies, procedures and interpretation of data analytics. This position works under the supervision and direction of the Global Employee Relations Manager but will regularly exercise discretion and independent decision-making authority for the EMEA & UK region. This position will also act as a … backup and escalation point to other ER team members as needed. Effective case management of all people related issues and adverse employment actions to include, but not limited to, investigations, disciplinary, performance management, grievance, redundancies/reduction in force, leave of absence adverse actions, flagged new hire background checks, and reasonable accommodations through to conclusion. This work More ❯

Your work will help frontline teams provide more effective support and ensure compliance with statutory reporting and safeguarding requirements. Key Responsibilities Clean, standardise, and validate data within the Synergy case management system used across children's services and education Identify and correct data errors including duplicates, incomplete fields, incorrect formats, and outdated records Support data cleansing activity in … improvement, preferably in public sector or education settings Strong working knowledge of Excel, including data validation, filters, and formulas Familiarity with Capita One/Synergy or other children's case management databases High attention to detail and strong organisational skills Understanding of data privacy, safeguarding, and GDPR in relation to children's records Ability to work independently and … a local authority, school, or education-focused environment Understanding of statutory data collections (e.g., School Census, Early Years, Children in Need) Familiarity with Power BI, SQL, or other data management/reporting tools Experience supporting Ofsted or other regulatory inspections through data improvement work Adecco acts as an employment agency for permanent recruitment and an employment business for the More ❯

support cases across Commercial Satellite Communication Services (CSCS4) Liaise closely with MOD System Engineering and Project Teams to coordinate resolutions Lead internal multi-disciplinary resolver groups and brief senior management on support case status Oversee logistical and technical support planning for field service visits Manage commercial arrangements tied to support activity, including external MOD liaison Provide technical input … field engineering teams Create and maintain support documentation and improvement plans Track support trends and identify systemic issues or improvement areas Contribute to obsolescence and support-related minor project management Deliver training to first and second line teams and assist in onboarding of new engineers Maintain oversight of CSCS4 spares procurement and stock levels Act as a confident technical … Navy, COMSAT, MILSAT, Defence Communications, Satellite Communications, Government Support, Secure Networks, Service Engineering, UK Defence, MoD IT, ITIL, Secure Infrastructure, Through-Life Support, CSCS4, NSSLGlobal, Field Service Engineering, Support Case Management Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting More ❯

suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key Responsibilities: Own all support case management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts … Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and … facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape More ❯

peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing … sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or support experience (CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile app development). More ❯