8 of 8 Case Management Jobs in the West Midlands

corporate sectors. They are expanding rapidly and looking for an experienced Software Sales Representative who can hit the ground running and support their Forensic Case Management software team to deliver leading-edge solutions to government agencies and corporate clients. The Location Hybrid - Warwickshire. The Position During an exciting … period of growth our client is looking to hire a Software Sales Representative to drive growth for their Forensic Case Management Software, targeting and supporting legal, corporate and public sector clients and ensuring client satisfaction. With a competitive base salary, car allowance and attractive commission structure, this role … rewards expertise and effort while offering the chance to shape the future of case management software solutions within the market. We are looking for candidates with a demonstrable sales background, ideally in IT/tech/software or case management, or who can evidence ability to More ❯

corporate sectors. They are expanding rapidly and looking for an experienced Software Sales Representative who can hit the ground running and support their Forensic Case Management software team to deliver leading-edge solutions to government agencies and corporate clients. The Location Hybrid - Warwickshire. The Position During an exciting … period of growth our client is looking to hire a Software Sales Representative to drive growth for their Forensic Case Management Software, targeting and supporting legal, corporate and public sector clients and ensuring client satisfaction. With a competitive base salary, car allowance and attractive commission structure, this role … rewards expertise and effort while offering the chance to shape the future of case management software solutions within the market. We are looking for candidates with a demonstrable sales background, ideally in IT/tech/software or case management, or who can evidence ability to More ❯

in maintaining and enhancing their Business Intelligence solutions and automated tools. You will work with Customer Service, Finance, HR, and divisions to generate valuable management information. Collaborating with a diverse team of technical and data specialists, you will improve reporting capabilities and ensure thorough documentation of any changes to … reporting solutions. Your role will be vital in developing and delivering accurate, reliable, and effective management information to support the organisation's needs. The role is Hybrid with 20% of a working month based in the office either in Leeds, Birmingham or Cardiff. Key Responsibilities: You will be an … captured prior to analysis and development. Lead in the design and support of robust routines for the production and delivery of reliable, accurate, agreed Management Information from key systems (case management, telephony, finance and HR). Assess requirements, design solutions, document models, and deliver ETL solutions using More ❯

Working as a member of the Systems Support team to: Ownership of the support function, driving initiatives and improvements to maximise customer satisfaction Line management duties of Support Team members including employee appraisals Identify team training requirements to fulfill customer support agreements Management and reporting of KPIs within … customer SLAs Key decision maker in prioritisation, delegation and escalation of systems support Develop the case management system to ensure efficient and effective customer service Work with Sales to communicate opportunities arising from support cases and upcoming contract renewals Administer out of hours support rotas to ensure adequate … Support cover is in place Travel and work on customer sites as required Qualifications, Skills, Training & Experience Proven experience in a leadership or team management position Demonstrated skills and understanding of the configuration and support of software and IT based systems Experienced in the use and administration of Microsoft More ❯

Quote/Order/Invoice) Marketing and campaigns Awareness of add-ons e.g. Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 & Power Platform. Dynamics 365/CRM Customisation and configuration including More ❯

Do you thrive in a role that blends leadership, casework, and strategy? We are looking for Casework Services Manager to lead a team of Case Officers and Coordinators, ensuring they provide high-quality, person-centred advice and support. You'll oversee case management, maintain quality assurance, and … to ensure beneficiaries receive the best possible support. You'll oversee caseloads, identify trends, and contribute to national planning while ensuring high standards through case reviews and audits. Managing area budgets and financial approvals will also be a key part of your role, alongside leading and developing a dedicated … team of Case Officers. What You Will Bring: Proven experience in a customer-focused environment Understanding of safeguarding and supporting vulnerable adults Knowledge of the UK benefits system Strong ability to provide advice and guidance You will be contracted to your home address. You will be expected to work More ❯

s) per week in Worcester. It is essential that you have demonstrable SaleForce Service Cloud experience - in particular, you will have been involved in Case Management. You will need to be comfortable running workshops with Business Stakeholders, producing detailed process maps, specifying supporting data items and getting involved with … in depth understanding of SalesForce Service Cloud must have prior experience of analysing and defining requirements for complex user journeys for SaleForce implementations; specifically case management. This is an urgent requirement on behalf of our client, please contact or 07855524708 to find out more. More ❯

s) per week in Worcester. It is essential that you have demonstrable SaleForce Service Cloud experience - in particular, you will have been involved in Case Management. You will need to be comfortable running workshops with Business Stakeholders, producing detailed process maps, specifying supporting data items and getting involved with … in depth understanding of SalesForce Service Cloud must have prior experience of analysing and defining requirements for complex user journeys for SaleForce implementations; specifically case management. This is an urgent requirement on behalf of our client, please contact or 07855524708 to find out more. More ❯