1 to 25 of 49 Case Management Jobs in England

have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management … have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. ...

have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management … have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. ...

this role, your responsibilities will include: - Managing own and team inboxes, processing emails and post (mainly electronic but some hard copy), updating our case management system and acknowledging receipt, where appropriate. - Accurate and daily maintenance of case management system, including following workflows and generating standard correspondence … attorney's emails, judge urgency, and action as required. - Good Microsoft package skills, particularly Outlook, Word, Teams and Excel, with ideally an understanding of case management systems and experience in following/generating standard procedures and templates for repeat tasks. - The desire to learn and a willingness ...

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

through to go-live and user adoption. This is a client-facing consultancy role suited to someone who has strong business analysis and project management skills and enjoys working with customers, solving problems, and delivering successful technology projects. Experience within the legal sector is advantageous, but not essential. …/her level of responsibility” Skills: Essential Experience in an implementation, onboarding, consultancy, or professional services role Strong client-facing communication and stakeholder management skills Experience delivering software implementations Excellent organisational and project coordination skills Ability to manage multiple client projects simultaneously Strong analytical and problem-solving abilities Confidence ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial ...

exciting and technology first direction for the firm. What the SQL Solutions Developer will be doing: Develop, maintain and support a high-volume automated case management system used across operational services. Deliver system enhancements and support live production environments. Investigate and resolve complex production issues and recurring system … problems. Support workflow-driven case processing and rules-based system behaviour. Use SQL and T-SQL to analyse system behaviour, optimise performance and implement controlled fixes. Produce clear technical documentation and accurate delivery estimates. Manage multiple development tasks whilst maintaining quality and deadlines. Build strong knowledge of supported systems ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project … than a 3 month break outside the UK. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance ...

have developed a number of internal systems and are now embarking on their most ambitious initiative to date: the greenfield development of a new Case Management Platform to replace their existing off-the-shelf solution. This is a rare opportunity to join a growing organisation where technology … delivery. The Opportunity My client is seeking an experienced Business Analyst/Project Manager to take a central role in delivering a greenfield Case Management Platform. This is a dual-function role covering both business analysis and project management. You will work closely with internal stakeholders to define ...

Business Systems analyst Analyst, a typical day might include: Supporting and developing Acis Groups core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems Assisting with managing and maintaining security access levels within information systems Working as part … systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes Enhance quality, and development of systems and support improvement ...

trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model. The role would suit someone who enjoys getting under the skin … experience with ServiceNow HRSD A good understanding of HR service delivery, HR operations or Global Business Services Experience across onboarding, offboarding, lifecycle events and case management Experience running workshops and engaging with business stakeholders The ability to map HR processes and design better ways of working Consultancy experience ...

ShareDo Developer (Clio Operate) - Manchester ShareDo Developer with excellent ShareDo (Clio Operate) development or similar case management development experience is required by a leading UK law firm based in Manchester. The role will be hybrid working, so 2 days in the office, 3 days working at home … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Some solution architecture work Propose, design and implement ...

technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging … digital HR services. What they're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions ...

patent specifications. - Managing own and team inboxes, processing emails and post (both hard copy and electronic). - Accurate and daily maintenance of computerised case management system, including following workflows, generating correspondence from templates, and liaising with our internal Records and Accounts departments, as well as sister company Withers … emails, judge urgency, and action or escalate as required. - Good Microsoft package skills, particularly Outlook, Word and Excel (essential), ideally with experience of case management systems and following/generating standard procedures and templates for repeat tasks. - The desire to learn and a willingness to become involved ...

issues related to virtual desktop access. Liaise with third-party suppliers for issue escalation and resolution of problems beyond internal capabilities. Assist in the management of legal case management tools (such as Partner 4 Windows) where applicable. Document processes, procedures, and resolutions in the company's knowledge … Experience with Omnissa Horizon or similar remote desktop solutions. Experience with managing cloud-based VoIP systems. Familiarity with system administration tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability ...

technology within the Corporate Services Division. You will be responsible for: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, document reviews, document drafting, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements … Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead ...

front-end technologies such as CSS selectors will be valuable. Experience with Vue.js is also beneficial. You’ll ideally have some exposure to test case management tools and release management practices, along with an interest in improving automation, efficiency, and delivery quality. Leadership or mentoring experience within ...

full remote! Required Skills: Proven leadership of software engineering in a regulated or professional services environment (ideally legal) Track record delivering complex, integrated systems (case management + finance + M365 + telephony/CRM + data/BI) Deep knowledge of modern engineering practices: Agile, CI/… automated testing, IaC, microservices/monolith-modularisation Strong cloud experience (Azure preferred: App Service, Functions, Service Bus, API Management, Key Vault, ADF/Databricks, SQL) Proficiency with one or more stacks: .NET/C#, TypeScript/Node.js, React/Next.js, SQL/NoSQL Excellent stakeholder managementable to translate legal ...

Responsibilities Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems Lead the development and governance of management information (MI), providing actionable insight to senior stakeholders Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL-based reporting) Identify … Undertake ad hoc duties as required Person Specification Experience in a senior operations role, ideally within legal or professional services Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar) Good working knowledge of SQL and relational databases Experience using case management ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , were driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech … Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

London office. Were looking for an experienced Application Support Engineer to join our growing team at Euro Car Parks, a market-leading car park management technology and property company operating across the UK and Ireland. This is an office-based role at our Marylebone Head Office, working within … will play a central role in the health, performance and integrity of our application estate. Youll work at the heart of our IT Service Management function, operating fluently within our service desk tooling and processes while delivering hands-on application support across a modern Microsoft Azure environment investigating, diagnosing ...

Computer Science or equivalent relevant technical qualification, or professional work experience in a support function, ideally externally within a software company Experience of using case management tools Experience of using Virtual Machines Experience of multi-tier application support in a Microsoft environment, including: IIS TCP/ ...

technology department, you will lead the customisation, deployment, and strategic vision of our Salesforce instance. From automating complex legal workflows and integrating advanced case management systems to building high-utility dashboards for leadership, your work will directly optimize firm efficiency and fuel our rapid nationwide growth. Qualifications … Skills: Project Management certification preferred (e.g. Agile, PRINCE2, PMP). Hands-on experience with agile and waterfall project management methodologies. Experience managing multiple simultaneous IT projects in software development and technology infrastructure. Nice to have: experience with complex multiple company CRM transformation (Salesforce is desirable) Organised and structured ...

provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers … Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as [Specify: Copado, Gearset, Azure DevOps, or others] for deployment and release management. Work ...