1 to 25 of 85 Case Management Jobs in England

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

Full time Salary : £55,000 - £65,000 depending on experience The Implementation Lead is responsible for managing the end to end delivery of the Case Management Solution (CMS) implementation projects. This includes scoping, planning, stakeholder management, and ensuring that workflows, processes, and system configurations are delivered … plans. Support UAT, end user training planning, and go live readiness. Provide post go live support to the client. Skills & Experience Required Proven project management experience within software or SaaS implementation. Strong understanding of legal case management workflows. Ability to translate complex business processes into system workflows. ...

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

support our utilities company by driving the design, documentation, and optimisation of Customer Operations processes while contributing to the successful delivery of a new case management system. This role acts as a critical link between operational teams, SMEs, Product, IT, and Transformation - ensuring that processes are clearly defined … Ensure processes reflect best practice, regulatory expectations, and operational efficiency. Own and maintain the central process library, ensuring consistency of style, structure, and governance. Case Management System Delivery Work closely with Product, IT, and Transformation teams to translate operational needs into system functionality. Support user story creation, acceptance ...

Proclaim Developer - Manchester Keywords: Proclaim Developer, SQL, Case management developer My client is an established law firm based in Manchester, and is currently recruiting for a mid-level or experienced Proclaim Developer to join their I.T Team which is expanding. This is a fantastic opportunity for a candidate … your career, to move in to a role where you will be given more responsibility and the chance to take ownership of the Proclaim case management system. Working within a small team, you shall be the go to person for all Proclaim matters (with the emphasis on Development ...

Change Analyst - Legal, Case Management System Up to £250 per day (Inside IR35) Hybrid (Liverpool) My client is an International Consultancy who require a Change Analyst with Case Management Systems experience within the Legal sector, to work closely with an end customer. Key Requirements: Previous experience … working in Change Analysis/Change Management Working knowledge of Legal Case Management Systems (ie MyCase/Clio/CosmoLex/Filevine/ShareDo etc) Collaborative approach to work, with a keenness to be a strong team player Excellent communication skills Strong stakeholder management skills Flexible ...

insights, and support service improvement through effective communication and advanced use of Microsoft Excel. Main duties of the job Extract, analyse, and present complex management information using tools such as SQL, Microsoft Access, and Excel, tailored to the needs of different audiences and decision-makers. Apply a high level … deliver timely monthly performance reports, including key performance indicators (KPIs), operational performance, clinical governance, and incident trend analysis. Design and build reports using existing case management systems, ensuring data is accurate and accessible. Develop and maintain systems and processes for collecting and analysing outcomes, quality, and safeguarding data ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

Lead Consultant to deliver on an HR project for an initial 12-week period, the engagement is to implement: • Core HRSD Setup • HR Case Management • Agent Workspace for HR Case Management • Employee Center • HR Services • HR Knowledge Management • Integration with Dynamics365HR The project will require ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice to customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain ...

agents using Copilot Studio Develop solutions across the Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Integrate Copilot agents with enterprise systems (e.g. case management, document stores, CRM-style platforms) Implement prompt design, orchestration, and guardrails appropriate for regulated environments Support secure data access patterns , including role-based … data governance, security, and compliance considerations Comfortable working in discovery-led, agile delivery settings Desirable: Experience integrating with Microsoft 365, Dynamics 365, or case management systems Familiarity with Azure AI services , connectors, or API integrations Experience designing AI solutions with human-in-the-loop controls Exposure ...

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project … unrestricted for at least the next 5 years. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance ...

Sainsburys, Post Office, Pret and More Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UKs leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust ...

experience working with estate agents and mortgage brokers and who understands the residential conveyancing process. You should be comfortable working with a case management system and motivated to work towards targets set by senior management with a focus on increasing conveyancing instructions. The role will involve proactively … firm. You will also be monitoring new instructions, reaching out to referrers if there is a drop in activity, adding new referrers onto the case management system, generating quotes through the relevant system and ensuring compliance paperwork is completed in line with regulatory requirements. Keeping track of potential ...

environment. Key Responsibilities Technical Support : Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement. Case Management : Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience. Knowledge … customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS) A positive ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

techsavvy and ready to make an impact? Become our Digital Support Champion and help us maximise our case management system, AI tools like Copilot, and our wider digital applications & systems. Play a key role in boosting efficiency and shaping modern, innovative ways of working. Role Join … helping colleagues get the best from our systems and tools Troubleshoot technical issues and provide clear, confident support Enhance the use of our internal case management system to improve efficiency Support the rollout of new technologies, including AI platforms such as Copilot and ChatGPT Help introduce structured, effective ...

Document current (“as-is”) processes, capturing all relevant activities, decision points, and outcomes Design improved (“to-be”) processes with measurable enhancements, aligned with Pega case management best practices Ensure all solution components are fully documented, including relevant diagrams and technical details Guarantee that all deliverables pass quality assurance … cases About The Candidate: Requirements Minimum of 5 years’ experience as a Pega Business Architect, delivering solutions in enterprise environments Deep understanding of Pega case management, DCO (Direct Capture of Objectives), and BPM principles Strong background in process modelling, stakeholder engagement, and requirements gathering Familiarity with WCAG accessibility ...

Change Analyst - Legal, Case Management System Up to £250 per day (Inside IR35) Hybrid (Liverpool) My client is an International Consultancy who require a Change Analyst with Case Management Systems experience within the Legal sector, to work closely with an end customer click apply for full ...