1 to 25 of 178 Case Management Jobs in England

Case Management Developer Birmingham - Hybrid £50,000 to £55,000 Permanent About the Role We are looking for an experienced and motivated Case Management Developer to join our technology team within a leading law firm. The successful candidate will be responsible for developing, configuring, maintaining … enhancing the firm's case management systems and associated applications. Working closely with legal, operational and technology teams, you will help ensure that our systems support efficient, secure and effective legal workflows. This is an excellent opportunity for a developer with experience in legal technology, case management ...

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Case Management Developer - Newcastle We are looking for an experienced Case Management Developer (Case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc .) to work on the development and delivery of solutions within our client's legal technology ecosystem This … driving technical excellence, and delivering innovative solutions that improve how the legal business operates. Essential Skills & Experience: * Strong hands-on experience developing solutions within case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc * Excellent understanding of legal technology and law firm workflows. * Experience delivering system, data ...

processing all reports, correspondence & documentation, & related photocopying, scanning, etc. For receiving & dealing with incoming calls to the service For efficient collection, input & recording of case management data in line with service requirements For identifying case management data entry issues & dealing with as appropriate For assisting … work with staff to ensure data is correct & complete in line with service requirements To provide information reports as required by the Senior Management Team. T To undertake audits of the administrative systems including data quality checks, office procedures, etc. E l ectronic Case Management ...

Case Management Developer - Newcastle We are looking for an experienced Case Management Developer (Case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc .) to work on the development and delivery of solutions within our client's legal technology ecosystem This ...

that help people, businesses and governments realize their greatest potential. Title and SummaryThreat Response Technology and Capabilities Product OwnerOverviewThe Corporate Security Threat and Response Management product ownership team is looking for a Lead Security Engineer to help drive our Security Operations modernization strategy. The ideal candidate is passionate about … MITRE ATT&CK, and D3FEND. Set roadmap and strategy for SOAR platforms (Splunk SOAR, Microsoft Sentinel SOAR/Logic Apps), case management, evidence collection, and response orchestration. Define and oversee SOAR playbook automation builds, documentation, and execution Define the AI augmentation incident response strategy for security operations: agentic ...

solution design through to build, testing, deployment and ongoing optimisation. Essential Skills & Experience: * Minimum 2-5 years' experience designing, developing, configuring and delivering legal case management solutions. * Strong experience with Clio Operate (formerly ShareDo) * Experience developing and implementing workflow-driven business solutions. * Strong understanding of legal services, case management processes and law firm operations. * Experience working with integrations with other legal applications * Knowledge of APIs, data mappings, integration triggers and system dependencies. * Interest in AI, automation and the application of emerging technologies within legal workflows * Strong analytical, troubleshooting and problem-solving skills. * Excellent stakeholder management ...

delivery of security automation capabilities, being responsible for alert ingestion, enrichment, and automated response workflows that drive efficient, consistent handling of security alerts. Case Management – Own and evolve the security case management platform, ensuring effective support for Security Operations and Security Fusion Centre teams while driving … security automation capabilities. Define and implement automation use cases, reducing manual effort and accelerating response and remediation activities. Own and evolve the security case management platform, ensuring it meets the operational needs of stakeholders. Manage the infrastructure, platforms, and engineering practices that underpin security automation. Champion Infrastructure ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

full-time hybrid basis. Key Responsibilities• Manage, support and provide guidance to the existing development team Develop, test, and maintain the existing Case Management System research, design, document, and modify software specifications throughout the production life cycle. Assist in defining software development project plans, including scoping, scheduling … existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging Generate statistics and write reports for management and/or team members on the status of the programming process Extend Case Management processes using t-sql and .NET technologies (e.g. C# ...

Transformation and Support Directorate. The team works across Children's Social Care, Early Help and Education services, supporting and delivering training on children's case management systems, enabling practitioners to undertake their work in supporting children and young people. As a System Development and Training Officer, you will … support during system rollouts Ensuring training content remains accurate, current, and aligned with business processes This is a fantastic opportunity for someone who: understands case management systems (e.g. Liquidlogic), has strong problem-solving and communication skills and a proactive, collaborative approach that can engage effectively with stakeholders ...

design and configuration of Microsoft Dynamics 365 Customer Service solutions. Gather and translate business requirements into functional specifications. Configure core Customer Service capabilities, including: Case Management Knowledge Management Service Level Agreements (SLAs) Queues and Routing Customer Service Workspace Provide best practice guidance on Dynamics 365 Customer Service. … Microsoft Dynamics 365 Functional Consultant with a focus on Customer Service. Strong knowledge of Dynamics 365 Customer Service capabilities and configuration. Experience delivering Case Management and Knowledge Management solutions. Good understanding of the Microsoft Power Platform, including Power Apps and Power Automate. Strong requirements gathering and stakeholder ...

clients. We are seeking an experienced ShareDo Architect to join our Legal Technology and Delivery function and lead the design and implementation of enterprise case management and workflow automation solutions. This is a hybrid contract position based in the London, UK area. Candidates must currently reside within commuting … leading solution architecture, technical design, and implementation strategy across complex ShareDo engagements. The successful candidate will combine deep ShareDo expertise with strong stakeholder management and consulting capabilities, ensuring client solutions are scalable, maintainable, and aligned with business objectives. Responsibilities: Solution Architecture & Design Lead discovery workshops with business and technical ...

customer journeys. Inbound and outbound contact handling. Customer Profiles and customer data integration. Contact Trace Records (CTRs) and contact history. Call recording, monitoring, quality management, and reporting. Contact Lens and conversational analytics where required. Prompts, audio, text-to-speech, and speech recognition. Lambda integrations within Contact Flows. Amazon Connect … Connect solutions. Amazon Connect Cases Hands-on experience with Amazon Connect Cases is required or strongly preferred. The developer should be able to: Design case-management journeys around customer interactions. Configure case templates, fields, statuses, and workflows. Understand the relationship between contacts, customers, and cases. Create ...

customer journeys. Inbound and outbound contact handling. Customer Profiles and customer data integration. Contact Trace Records (CTRs) and contact history. Call recording, monitoring, quality management, and reporting. Contact Lens and conversational analytics where required. Prompts, audio, text-to-speech, and speech recognition. Lambda integrations within Contact Flows. Amazon Connect … Connect solutions. Amazon Connect Cases Hands-on experience with Amazon Connect Cases is required or strongly preferred. The developer should be able to: Design case-management journeys around customer interactions. Configure case templates, fields, statuses, and workflows. Understand the relationship between contacts, customers, and cases. Create ...

recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who are seeking an experienced Business Analyst to join their team on a 3-month Fixed Term Contract. The successful candidate will be working with a client within the legal sector, supporting … enterprise technology change programmes Experience working within professional services, regulated environments or similarly complex organisations Experience supporting enterprise SaaS migration programmes involving Document Management, Case Management, Practice Management or other business-critical enterprise applications Strong requirements gathering, process mapping and stakeholder management skills Experience analysing ...

recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who are seeking an experienced Business Analyst to join their team on a 3-month Fixed Term Contract. The successful candidate will be working with a client within the legal sector, supporting … enterprise technology change programmes Experience working within professional services, regulated environments or similarly complex organisations Experience supporting enterprise SaaS migration programmes involving Document Management, Case Management, Practice Management or other business-critical enterprise applications Strong requirements gathering, process mapping and stakeholder management skills Experience analysing ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … they can genuinely make an impact. You will be responsible for managing Complaints and Subject Access Requests (SARs) from start to finish, ensuring each case is handled accurately, professionally, and in line with strict legal and regulatory requirements. Key Details Job Title: Complaints & Data Protection Case Coordinator Contract ...

scale acquisition At GXO, we're looking for an experienced HR Support Desk Manager to lead our People Services Support function, overseeing colleague support, case management and onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating … track record of improving service performance, customer experience and operational efficiency , ideally through periods of change or growth Strong knowledge of HR operations, case management and employee relations , with experience of HR systems and service management platforms Excellent stakeholder management, communication and coaching skills , with ...

define an effective future-state operating model and governance structure. Shape the ServiceNow HRSD and Employee Relations roadmap, identifying opportunities to improve employee journeys, case management, knowledge management and automation. Translate HR/ER requirements into ServiceNow HRSD capabilities, advising on configuration versus customisation and appropriate delivery … stakeholder engagement. Help optimise employee journeys across key lifecycle events, including joiners, movers and leavers. Identify opportunities to leverage Virtual Agent, workflow automation, case routing and knowledge management to improve HR service delivery. Experience Required Strong, demonstrable experience with ServiceNow HRSD, ideally including Employee Relations/HR case ...

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Manageme click apply for full job details ...

Working with Technology, Transformation and Digital teams, you’ll ensure future processes make best use of digital capability, including Workday, automation, AI-enabled services, case management and knowledge management. You’ll build trusted relationships with senior stakeholders, facilitate workshops and design sessions, and translate insight into executive-level … workforce transformation or operating model review programmes in large, complex organisations. With strong knowledge of operating model design, organisational effectiveness, workforce planning and change management, you’ll have previous experience and the ability to redesign HR, People, Shared Services, Customer Experience or Corporate Functions to improve efficiency, effectiveness ...

removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday to Friday. Location: This is a hybrid role – two office … fleet accounts and 10,000 to 25,000 vehicles with Lightfoot products fitted. Maintain the overall ‘health’ of each fleet, including portal management, fleet setup changes and support administration, acting as a key contact for each account. SIRs Communicate proactively and reactively with customers using Salesforce, telephone and email ...

frameworks. This role suits someone who has experience in chargebacks, eCommerce/product fraud and fraud prevention strategy, with the ability to move beyond case management and drive long-term improvements. Role Focus Analyse existing fraud and chargeback case backlogs to identify recurring patterns and root causes. … reducing chargeback rates and financial losses. Experience Required * Proven experience in chargebacks, payment fraud or fraud operations * Strong understanding of chargeback processes and dispute management * Experience analysing fraud trends and implementing preventative measures * Background within eCommerce, online retail or high-volume transaction environments * Ability to develop fraud frameworks, controls ...