1 to 25 of 60 Case Management Jobs in England

transformation programme. This role will be responsible for managing the successful implementation and deployment of the following Oracle HCM Cloud modules: Oracle Performance Management Oracle Talent Management Oracle Learning Oracle HR Help Desk/Case Management The Project Manager will oversee end-to-end delivery across … functional, technical, testing, data, integration, change, and business readiness workstreams. The role requires strong Oracle HCM programme delivery experience, stakeholder management capability, and the ability to operate within a complex, fast-paced enterprise environment. The successful candidate will work closely with programme leadership, HR stakeholders, IT teams, system integrators ...

Product Manager AI & Transformation sits within Digital Innovation for Student Success (DISS), a multidisciplinary innovation team at Kings College London. The role provides product management across two connected areas of work: an AI portfolio, focused on AI-enabled products (LLMs and agentic workflows), prototypes and services developed by DISS … transformation portfolio, focused on digital products and service platforms such as CRM and case management, mobile experiences, portals, live chat, data-driven workflows and other integrated service technologies. The postholder will translate user needs, institutional priorities, and emerging opportunities into clear product roadmaps, backlogs, and delivery plans. They ...

that compliance technology solutions are tested meticulously, supporting essential regulatory obligations and business needs. Your expertise will help validate critical system functionalities across obligations management, horizon scanning, and findings/case management processes. Key Responsibilities: Compliance System Testing: Validate obligations register platforms and findings/case management systems to ensure alignment with regulatory requirements. Test Planning & Execution: Design and execute detailed test plans, cases, and use cases, including SIT, integration testing, and UAT support. Integration & SSO Testing: Conduct testing of system integrations and validate Single Sign-On (SSO) functionality. Defect Management: Log, track ...

Clio Operate/ShareDo, including matter types, custom fields, workflows, automations, document templates, tasks, and permission structures, so that each hub firm has a case management environment that fits how its teams actually work. * Develop and apply a deep, working knowledge of the Clio Operate/ShareDo data … model, using it to map, transform, and load case and matter data accurately. * Lead the discovery of case data held in each hub firm's legacy case management system, profiling its structure, quality, and quirks before any migration begins. Clio Operate/ShareDo CMS Specialist Attributes ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment … desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services ...

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

training needs across the business • Designing and delivering training on Microsoft 365 applications, including Word, Excel, Outlook, Teams and Copilot • Delivering training on practice management, case management and document management systems • Leading IT inductions for new starters • Producing and maintaining training materials, user guides, process documentation ...

email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice to customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Bonus Points For Exposure to business analysis, consulting, or technology delivery (internship … than a 3-month break outside the UK. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance ...

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Bonus Points For Exposure to business analysis, consulting, or technology delivery (internship … month break outside the UK. Profile 29 recruitment keywords: junior graduate business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance SC DV eDV London ...

role will be hybrid and based in York. This opportunity sits within a large-scale transformation programme integrating Contact Centre (CCaaS), Workflow CRM (case management), and data into a single platform. The role will focus on accelerating design and delivery readiness, ensuring seamless end-to-end customer … colleague journeys across channels and case management. Responsibilities Facilitate business and design workshops across Contact Centre and Workflow workstreams Translate business requirements into high-quality user stories, epics, and backlog items Develop end-to-end customer and colleague journeys across voice, digital channels, and case handling ...

have developed a number of internal systems and are now embarking on their most ambitious initiative to date: the greenfield development of a new Case Management Platform to replace their existing off-the-shelf solution. This is a rare opportunity to join a growing organisation where technology … delivery. The Opportunity My client is seeking an experienced Project Manager/Business Analyst to take a central role in delivering a greenfield Case Management Platform. This is a dual-function role covering both business analysis and project management. You will work closely with internal stakeholders to define ...

company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company … capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. ...

support the Adult Social Care team and one for the Children's Services team. They are commencing a procurement for a new Social Care Case Management System and are seeking experienced Business Analysts to join the implementation programme. These roles will be critical in shaping processes, capturing requirements … supporting the successful delivery of the system across both service areas. Key Responsibilities Lead business analysis activity for the Social Care Case Management System implementation, ensuring service requirements are clearly defined, validated and aligned to programme objectives Review current processes and identify areas for improvement to support service ...

support the Adult Social Care team and one for the Children's Services team. They are commencing a procurement for a new Social Care Case Management System and are seeking experienced Business Analysts to join the implementation programme. These roles will be critical in shaping processes, capturing requirements … supporting the successful delivery of the system across both service areas. Key Responsibilities Lead business analysis activity for the Social Care Case Management System implementation, ensuring service requirements are clearly defined, validated and aligned to programme objectives Review current processes and identify areas for improvement to support service ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

role As a Web Developer at Iken, you'll be part of a multidisciplinary delivery team responsible for developing and enhancing our knowledge management application . Working within an Agile environment, you'll collaborate closely with the wider Delivery team to design, build and maintain high-quality software solutions. … guidance of the Team Leader and Senior Developers to contribute to the production of specifications for strategic projects and new features to Ikens knowledge management and case management software Actively contributing to sprint planning by defining tasks need to implement features and scope tasks to ensure achievable ...

maintenance, and ongoing development of the firm's IT Service Desk. This is a hands-on leadership role combining technical support responsibilities with team management, service delivery oversight, and operational coordination. The successful candidate will be responsible for leading the IT support function, ensuring high standards of service … Windows 11 environments. Support and maintain printers, scanners, and other network peripherals. Support and administration of company mobile phones and mobile device management solutions. Provide support for the company telecoms and IP telephony systems. Assist in maintaining network security systems and IT-related security infrastructure. Maintain accurate IT asset ...

determine root causes and recommend corrective actions, ensuring efficient problem resolution. Manage customer interactions through ticketing systems, email, and phone support, ensuring timely case acknowledgment, updates, and closures. Collaborate with engineering teams to replicate customer issues in a lab environment, and assist in product installations, migrations, and system configurations. … effectively. Familiarity with industrial automation systems, integration protocols (e.g., Modbus, MQTT), and experience with virtualized system deployments in industrial settings. Knowledge of CRM/case management systems, incident management practices, and the ability to create customer-facing documentation from product manuals and release notes. Our offer Opportunities ...

technology within the Corporate Services Division. You will be responsible for: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, document reviews, document drafting, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements … Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead ...

ServiceNow HRSD platform, supporting integrations with systems such as Workday, Oracle, and Sage HR. They are delivering end-to-end transformation programmes, focusing on case management, employee portals, knowledge management, HR services, and workflow automation. Essentially, you will act as the conduit between HR stakeholders, customer teams ...

environments and is confident managing both strategic change projects and complex casework. Key Responsibilities Partner with HRBPs, Legal, and People teams to deliver change management initiatives effectively Support business leaders with restructures, redeployment, and redundancy processes Provide expert guidance on complex employee relations cases Conduct thorough and sensitive investigations … making objective recommendations based on findings Coach managers and HR colleagues on best practice ER management Ensure policies and procedures align with current UK and Irish employment legislation Analyse ER case trends and provide data-driven recommendations for process improvement Maintain robust documentation, reporting, and case tracking ...

environments and is confident managing both strategic change projects and complex casework. Key Responsibilities Partner with HRBPs, Legal, and People teams to deliver change management initiatives effectively Support business leaders with restructures, redeployment, and redundancy processes Provide expert guidance on complex employee relations cases Conduct thorough and sensitive investigations … making objective recommendations based on findings Coach managers and HR colleagues on best practice ER management Ensure policies and procedures align with current UK and Irish employment legislation Analyse ER case trends and provide data-driven recommendations for process improvement Maintain robust documentation, reporting, and case tracking ...