1 to 25 of 57 Case Management Jobs in England

enjoy solving problems, building smart solutions, and helping people get the best out of technology? We’re looking for a Case Management Software Developer to play a key role in enhancing and supporting a legal case management software system. This is an opportunity to combine your … including: Medicash Health Cash Plan Financial health and wellbeing support Annual employee credit towards legal fees Salary sacrifice schemes Key Responsibilities Enhance and maintain case management system scripts, functionality, and integrations Troubleshoot and resolve scripting issues via help desk logs Design and specify system enhancements based on business ...

proactively address performance issues Manage platform upgrades, patches, and version control Provide monthly health and performance reports for all managed security platforms Data Source Management & Integration Manage onboarding of data sources to security platforms (e.g., log sources to SIEM) Configure data parsing, normalization, and enrichment to ensure data quality … CMDB, and ticketing systems Implement SSO (Single Sign-On) and MFA (Multi-Factor Authentication) integration with recipient clients or Global's identity and access management systems Access Management & Governance Enforce Role-Based Access Control (RBAC) across all security platforms Conduct quarterly access reviews to ensure least-privilege access ...

Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultant to join its growing Managed IT Services Team. This position offers flexible home-based working, with access to any of Pinnacle’s UK offices. Customer … close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. Reporting ...

This individual must have experience designing high volume transactional systems (payment networks, IoT, banking, energy systems ect.), designing microservices architecture, have strong experience with case management or workflow automation tools, system integrations and be able to produce high quality documentation. Key Requirements of the Solutions Architect: Proven experience … Solutions Architect, ideally focusing on high volume transactional systems, and system integrations. Experience with either case management or workflow automation tools. Strong background with cloud microservices architecture. Deep understanding of API design, microservices, and event-driven architectures. Must be able to pivot across varied contexts & multitask effective Excellent ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

system performance. About You: Strong experience in systems analysis, workflow development and technical support. Background in complex operational environments (e.g., community services, asset or case management). Skilled in project management and working with enterprise architecture frameworks (TOGAF, Zachman etc.). Proven vendor and stakeholder management experience. Solid consulting skills with the ability to communicate technical concepts clearly. Experience supporting and developing core business systems such as case management, document management or reporting tools. If this sounds of interest, then please apply now! James Andrews is acting as an employment agency ...

HRSD will significantly limit effectiveness Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations Essential ServiceNow modules IT Service Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. You will be building customer-facing workflows and experiences, including: Customer portals Case management Omnichannel configurations End-to-end customer ...

protection can provide a regular income. Life assurance of 6 times your annual salary Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes. Season ticket loans interest free loans for travel between your home and the office. Employee Assistance programmes Online health … fitness, and wellbeing resources Wellbeing champions Investment in your career development through learning and development, talent management, coaching, mentoring and on the job experience. Are you an experienced web developer with a passion for clean, accessible, and high-performing websitesready to take your skills to the next level with ...

looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. This role is home-based within England or Wales. Position: 6484 IT Product Lead- Witness Box Location: Remote Hours: Full … close this vacancy early, if enough suitable applications are received. About the Role As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0. You will be responsible for driving ...

looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. This role is home-based within England or Wales. Position: 6484 IT Product Lead- Witness Box Location: Remote Hours: Full … close this vacancy early, if enough suitable applications are received. About the Role As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0. You will be responsible for driving ...

looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. This role is home-based within England or Wales. Position: 6484 IT Product Lead- Witness Box Location: Remote Hours: Full … close this vacancy early, if enough suitable applications are received. About the Role As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0. You will be responsible for driving ...

Description Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high … foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus ...

functions This role is delivery-focused and hands-on, with exposure to enterprise-scale implementations.The following experience is essential for this role. IT Service Management (ITSM) This is the core technical foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs … approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands-on experience with: Customer portals Case management Omnichannel experiences End-to-end customer journey workflows ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni-channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead … similar role within Salesforce project environments. Strong hands-on experience with Salesforce Service Cloud, including omni-channel routing, case management, service processes, knowledge, entitlements, and customer service best practices. Ability to act as a liaison between business and technical stakeholders, ensuring solutions align with strategic, operational, and user ...

analysis, risk identification, staff consultation, and ensuring full compliance with employment legislation. Post-transfer, the role will focus on onboarding, cultural alignment, employee relations case management, and broader organisational development (OD) initiatives to ensure a positive employee experience and effective integration. The postholder will work closely with senior … Facilitate cultural alignment and team cohesion through engagement, induction, and leadership development programmes. Drive OD initiatives that promote collaboration, inclusion, and wellbeing. Employee Relations & Case Management Provide expert guidance on complex employee relations cases, including long-term sickness, grievances, and capability issues. Coach managers to ensure fair, consistent ...

automation, AI, and data-driven decision-making. Key Responsibilities: Facilitate process workshops to map out current-state and future-state journeys (e.g., onboarding, offboarding, case management). Collaborate with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin … alignment with HR strategy and user experience goals. Work with cross-functional teams to ensure successful implementation and adoption of ServiceNow solutions. Support change management, communication planning, and stakeholder engagement to drive transformation outcomes. Contribute to internal initiatives such as proposition development, AI readiness and adoption, thought leadership ...

automation, AI, and data-driven decision-making. Key Responsibilities: Facilitate process workshops to map out current-state and future-state journeys (e.g., onboarding, offboarding, case management). Collaborate with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin … alignment with HR strategy and user experience goals. Work with cross-functional teams to ensure successful implementation and adoption of ServiceNow solutions. Support change management, communication planning, and stakeholder engagement to drive transformation outcomes. Contribute to internal initiatives such as proposition development, AI readiness and adoption, thought leadership ...

responsible for execution of the Vision, mission and Roadmap for their product which can be either a front facing digital service OR a case management system used by internal government users. This is the initial MVP for the build of a case management system … outcomes, prioritising work, and managing to MVP. Lifecycle Perspective: Ability to recognise and transition between product lifecycle stages, ensuring alignment with service standards. Operational Management: Skill in designing and managing operational processes throughout a product's lifecycle, including problem-solving and operational improvement. Problem Ownership: Capacity to lead problem ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation … leaders. · Ability to translate technical features into clear, job-relevant benefits. · Previous experience supporting legal or professional services teams is a plus. · Familiarity with case management systems, LMS platforms, and digital content tools (e.g., walkthrough software, video tutorials) is highly desirable. Why Join Us? · Be the face ...

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working ...

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working ...

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working ...

that make work simpler, smoother, and more human (using ServiceNow HRSD as the engine). Think mapping out end-to-end journeys (onboarding, offboarding, case management), building out future-state designs, and shaping how technology supports every stage of the employee lifecycle. This isn't a technical developer … What you'll bring: Experience in HR process design, stakeholder engagement and transformation delivery A solid understanding of how ServiceNow HRSD enables HR services (case management, lifecycle events, onboarding etc.) Familiarity with automation, AI, and collaboration tools across HR functions The ability to translate business needs into ServiceNow ...