1 to 25 of 233 Case Management Jobs in England

Case Management Developer - Newcastle We are looking for an experienced Case Management Developer (Case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc .) to work on the development and delivery of solutions within our client's legal technology ecosystem This … driving technical excellence, and delivering innovative solutions that improve how the legal business operates. Essential Skills & Experience: * Strong hands-on experience developing solutions within case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc * Excellent understanding of legal technology and law firm workflows. * Experience delivering system, data ...

Description MERITUS are recruiting for a Product Manager to join a leading software organisation delivering enterprise Workflow & Case Management solutions to public sector customers. This is an excellent opportunity to take ownership of a business-critical, legacy SaaS platform, driving product improvements and customer outcomes in a collaborative … product-led environment. PRODUCT MANAGER – WORKFLOW & CASE MANAGEMENT – REMOTE – 9-MONTH CONTRACT – INSIDE IR35 – UP TO £700 PER DAY We're looking for an experienced Product Manager with a strong background in enterprise software, SaaS, or public sector technology. You'll be responsible for managing a mature Workflow ...

Team Leader provides oversight of CX Success Centresupport functions including referral management, appointment management, enquiry management, case management, and other administration duties including on-site administration as required to facilitate the smooth running of operations and the CX Success Centre. They will … first point of escalation for Administrators, and will deputise for the Operations Manager as required. Accountability Responsible for line management and professional development of a team of Administrators, following Maximus’s performance management framework and values including engagement activities, completing performance appraisals, absence management, performance management ...

Role As part of the Business Systems Team, you will be involved in the development, support and continuous improvement of the firm's Practice Management, Case Management and Document Management systems. Your responsibilities will include: Developing and maintaining legal case management workflows and business … APIs. Developing and maintaining SQL databases, reports and dashboards. Producing and maintaining document templates. Completing scheduled system maintenance and upgrades. Creating technical and change management documentation. Supporting the delivery of IT training to colleagues. Working with stakeholders to identify opportunities for process improvement and automation. Assisting with wider ...

Product Manager - Workflow & Case Management 9 Month Contract Location: Remote - UK Rate: £650 - £700 per day (INSIDE IR35) Key skills: Product Management, Workflow Systems, Case Management, Legacy Software, Customer Escalations, Agile Delivery, Product Roadmaps We are recruiting an experienced Product Manager to take ownership … established workflow and case management product used by a broad customer base. This is a hands-on role working with a mature product that has been in operation for many years. The successful candidate will need experience managing ageing or legacy software products, balancing competing demands and making ...

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

Case Management Developer - Newcastle We are looking for an experienced Case Management Developer (Case management development i.e. VisualFiles, SOS Connect, ShareDO, Actionstep, Proclaim etc .) to work on the development and delivery of solutions within our client's legal technology ecosystem This ...

make a difference. Join us!Role Description:This role supports the Global Financial Crimes (GFC) organisation by providing subject-matter coverage for investigations, case management systems, transaction monitoring processes, and operational reporting. The position contributes to strengthening compliance and operational risk management by ensuring investigations workflows, data … procedures, reporting, and controls remain optimised to support GFC’s operational and regulatory obligationsResponsibilities:Provide functional support and subject-matter insight across investigations and case management platforms used by GFC teams.Support refinement of transaction monitoring models, case management processes including workflows, documentation standards, and escalations.Contribute ...

Bank Holidays, Pension, Bonuses, etc. Skills and Experience: Development experience using Visual Basic (VB) or similar Experience with workflow Scripting and automation within a case management or business system Experience of screen, document and form creation and maintenance Understanding of database management principles Ability to create … skills and attention to detail Good communication skills, with the ability to explain technical issues You must have experience with visual files or similar case management systems this is absolutely essential. SQL experience highly desirable. The Opportunity: Our client based in the private sector are currently ...

services that help people, businesses and governments realize their greatest potential.Title and SummaryThreat Response Technology and Capabilities Product OwnerOverviewThe Corporate Security Threat and Response Management product ownership team is looking for a Lead Security Engineer to help drive our Security Operations modernization strategy. The ideal candidate is passionate about … MITRE ATT&CK, and D3FEND.• Set roadmap and strategy for SOAR platforms (Splunk SOAR, Microsoft Sentinel SOAR/Logic Apps), case management, evidence collection, and response orchestration.• Define and oversee SOAR playbook automation builds, documentation, and execution• Define the AI augmentation incident response strategy for security operations: agentic ...

solutions. Reporting to the Senior Director of Corporate Functions, this role partners closely with HR and Legal leaders to drive targeted transformation across workforce management, employee experience, compliance, and legal operations—unlocking efficiency, improving service delivery, and ensuring regulatory adherence. This role provides both strategic input and hands … enterprise applications that support HR and Legal processes. It owns and evolves platforms that enable core processes such as Hire to Retire, workforce administration, case and matter management, contract lifecycle management, and compliance reporting. The role ensures these systems are reliable, user-centric, secure, and aligned with ...

solution design through to build, testing, deployment and ongoing optimisation. Essential Skills & Experience: * Minimum 2-5 years' experience designing, developing, configuring and delivering legal case management solutions. * Strong experience with Clio Operate (formerly ShareDo) * Experience developing and implementing workflow-driven business solutions. * Strong understanding of legal services, case management processes and law firm operations. * Experience working with integrations with other legal applications * Knowledge of APIs, data mappings, integration triggers and system dependencies. * Interest in AI, automation and the application of emerging technologies within legal workflows * Strong analytical, troubleshooting and problem-solving skills. * Excellent stakeholder management ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value.Supports the expansion of our proposition into new investment services, products and geographies, ensuring … jurisdictions, balancing speed-to-market with compliance requirements.Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies.Leads discovery efforts and market research ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

Office on a full-time hybrid basis.Key Responsibilities• Manage, support and provide guidance to the existing development team • Develop, test, and maintain the existing Case Management System • research, design, document, and modify software specifications throughout the production life cycle. • Assist in defining software development project plans, including scoping … existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging • Generate statistics and write reports for management and/or team members on the status of the programming process • Extend Case Management processes using t-sql and .NET technologies (e.g. C# ...

Purpose of this role: To provide professional advice, guidance and end to end case management support to managers on all HR policy and procedure; sharing lessons learned and best practise with the HR Business Partner network and respective Department(s). To provide a customer focussed service which … model and remit of the HR Advice and Support Team. Key result areas include: Provide professional advice, guidance and end to end case management support to managers on all HR policy and procedure; ensuring lessons learned and best practise is shared with the HR Business Partner network ...

technologies, testing outputs, deploying solutions, supporting adoption and continually improving what has been delivered. We work with Appian as a core platform for workflow, case management and orchestration, but you will focus on helping identify and apply the right automation technology for the problem. This will include … backlog items and acceptance criteria. Work with technical & solutions architects to identify the appropriate solution pattern for each opportunity, including when to use core case management, workflow orchestration, automation, integration, analytics, AI, RPA or a combination of capabilities. Support early-stage opportunity shaping, proof-of-concept activity ...

Transformation and Support Directorate. The team works across Children's Social Care, Early Help and Education services, supporting and delivering training on children's case management systems, enabling practitioners to undertake their work in supporting children and young people. As a System Development and Training Officer, you will … support during system rollouts Ensuring training content remains accurate, current, and aligned with business processes This is a fantastic opportunity for someone who: understands case management systems (e.g. Liquidlogic), has strong problem-solving and communication skills and a proactive, collaborative approach that can engage effectively with stakeholders ...

needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role will work as part of the Care … organisation. Live our values in the role and organisation. Adult Social Care Specific Responsibilities Arrange and record care packages accurately using the designated case management system, ensuring compliance with organisational standards. Manage daily demand for care and support collaboratively within the team, prioritising urgent cases (e.g. Hospital discharges ...

design and configuration of Microsoft Dynamics 365 Customer Service solutions. Gather and translate business requirements into functional specifications. Configure core Customer Service capabilities, including: Case Management Knowledge Management Service Level Agreements (SLAs) Queues and Routing Customer Service Workspace Provide best practice guidance on Dynamics 365 Customer Service. … Microsoft Dynamics 365 Functional Consultant with a focus on Customer Service. Strong knowledge of Dynamics 365 Customer Service capabilities and configuration. Experience delivering Case Management and Knowledge Management solutions. Good understanding of the Microsoft Power Platform, including Power Apps and Power Automate. Strong requirements gathering and stakeholder ...

play a key role in identifying and investigating unusual or potentially suspicious activity, helping Vanguard maintain a robust and effective financial crime risk management framework. You'll work with a range of stakeholders across Compliance, Risk, Operations and Technology while developing deep expertise in transaction monitoring, financial crime typologies … looking to broaden their experience, investigate complex customer activity and contribute to the continual enhancement of transaction monitoring controls within a globally respected investment management organisation.Why Join This Team Investigate complex and potentially suspicious customer activityDevelop specialist expertise across transaction monitoring, AML and financial crime riskContribute to the enhancement ...

play a key role in identifying and investigating unusual or potentially suspicious activity, helping Vanguard maintain a robust and effective financial crime risk management framework. You'll work with a range of stakeholders across Compliance, Risk, Operations and Technology while developing deep expertise in transaction monitoring, financial crime typologies … looking to broaden their experience, investigate complex customer activity and contribute to the continual enhancement of transaction monitoring controls within a globally respected investment management organisation.Why Join This Team Investigate complex and potentially suspicious customer activityDevelop specialist expertise across transaction monitoring, AML and financial crime riskContribute to the enhancement ...

clients. We are seeking an experienced ShareDo Architect to join our Legal Technology and Delivery function and lead the design and implementation of enterprise case management and workflow automation solutions. This is a hybrid contract position based in the London, UK area. Candidates must currently reside within commuting … leading solution architecture, technical design, and implementation strategy across complex ShareDo engagements. The successful candidate will combine deep ShareDo expertise with strong stakeholder management and consulting capabilities, ensuring client solutions are scalable, maintainable, and aligned with business objectives. Responsibilities: Solution Architecture & Design Lead discovery workshops with business and technical ...

customer journeys. Inbound and outbound contact handling. Customer Profiles and customer data integration. Contact Trace Records (CTRs) and contact history. Call recording, monitoring, quality management, and reporting. Contact Lens and conversational analytics where required. Prompts, audio, text-to-speech, and speech recognition. Lambda integrations within Contact Flows. Amazon Connect … Connect solutions. Amazon Connect Cases Hands-on experience with Amazon Connect Cases is required or strongly preferred. The developer should be able to: Design case-management journeys around customer interactions. Configure case templates, fields, statuses, and workflows. Understand the relationship between contacts, customers, and cases. Create ...