1 to 25 of 129 Case Management Jobs in England

HYBRID ROLE - Taunton based office. In this role, you will be responsible for supporting and developing our case management system, producing business reports using SQL, Power BI, and Excel, and providing wider IT support across the firm. You will work closely with colleagues across all departments to ensure systems run smoothly, issues are resolved promptly, and staff are … confident in using our technology. Key Responsibilities: Develop, maintain, and troubleshoot workflows, templates, and automation processes within the case management system. Design, prepare, and manage business reports and dashboards using tools such as SQL, Power BI, and Excel. Provide day-to-day IT support to users, including assistance with hardware, software, and application-related issues. Deliver onboarding and … refresher training for staff on the case management system and other firm-wide IT platforms. Manage and maintain system integrations with third-party tools (e.g., e-signature platforms, court bundling tools, online portals). Collaborate with departments to identify opportunities for process improvement and implement effective technical solutions. Essential Skills & Experience: Significant hands-on experience with case More ❯

HYBRID ROLE - Taunton based office. In this role, you will be responsible for supporting and developing our case management system, producing business reports using SQL, Power BI, and Excel, and providing wider IT support across the firm. You will work closely with colleagues across all departments to ensure systems run smoothly, issues are resolved promptly, and staff are … confident in using our technology. Key Responsibilities: Develop, maintain, and troubleshoot workflows, templates, and automation processes within the case management system. Design, prepare, and manage business reports and dashboards using tools such as SQL, Power BI, and Excel. Provide day-to-day IT support to users, including assistance with hardware, software, and application-related issues. Deliver onboarding and … refresher training for staff on the case management system and other firm-wide IT platforms. Manage and maintain system integrations with third-party tools (e.g., e-signature platforms, court bundling tools, online portals). Collaborate with departments to identify opportunities for process improvement and implement effective technical solutions. Essential Skills & Experience: Significant hands-on experience with case More ❯

HYBRID ROLE - Taunton based office. In this role, you will be responsible for supporting and developing our case management system, producing business reports using SQL, Power BI, and Excel, and providing wider IT support across the firm. You will work closely with colleagues across all departments to ensure systems run smoothly, issues are resolved promptly, and staff are … confident in using our technology. Key Responsibilities: Develop, maintain, and troubleshoot workflows, templates, and automation processes within the case management system. Design, prepare, and manage business reports and dashboards using tools such as SQL, Power BI, and Excel. Provide day-to-day IT support to users, including assistance with hardware, software, and application-related issues. Deliver onboarding and … refresher training for staff on the case management system and other firm-wide IT platforms. Manage and maintain system integrations with third-party tools (e.g., e-signature platforms, court bundling tools, online portals). Collaborate with departments to identify opportunities for process improvement and implement effective technical solutions. Essential Skills & Experience: Significant hands-on experience with case More ❯

Product Manager - Client Lifecycle Management London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside … entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Business Unit: The Business Transformation team is responsible for product management across all front office, client facing and operational technology and works very closely … and services to ensure we are positioned to meet the future expectations of our clients and support the growth of the business. The team are responsible for the product management of front office, client facing and operational technology, including but not limited Client Lifecycle Management (CLM), Portfolio Management, Custody Services, Research and Client Portals. Brief Role Objective More ❯

Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central … London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new Practice Management System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading old legacy systems. Experience required: - Proven … experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in Practice Management Systems/Document Management Systems/Case Management systems - Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company - Strong aptitude for learning new software applications More ❯

role, with a focus on requirements gathering and process mapping. As well as this, in your application we'd like to see evidence of: Knowledge of project and change management principles Experience working on system implementations or upgrades in a cross-functional environment Technical knowledge or experience of working with key organisational systems - such as HR and finance platforms … and case management systems The ability to present complex information to non-technical audiences Excellent communication skills and the ability to work with a wide range of stakeholders Strong analytical and problem-solving skills A full job description and person specification is available on request by emailing . DE&I As an organisation, we continue to build an … role, with a focus on requirements gathering and process mapping. As well as this, in your application we'd like to see evidence of: Knowledge of project and change management principles Experience working on system implementations or upgrades in a cross-functional environment Technical knowledge or experience of working with key organisational systems - such as HR and finance platforms More ❯

IT Support Technician - Manchester (Hybrid) - Up to £35K IT Support - Desktop Support - Service Desk - Helpdesk - Office365 - Microsoft Office - Azure - Cloud - Legal System - Case Management - Visualfiles Are you an IT Support Technician looking to take the next step in your career? A well-established and highly respected legal firm is looking for an IT Support Technician to join their … service. Key Skills the IT Support Technician will have: At least 4/5 years experience in 1st and 2nd line Support Excellent Microsoft 365 experience Good experience with case management and time recording systems Proficient with cloud technologies (Preferably azure) Previous experience working in the legal industry is advantageous Exposure to Visualfiles is beneficial Benefits: 25 days … role as an IT Support Technician, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! IT Support - Desktop Support - Service Desk - Helpdesk - Office365 - Microsoft Office - Azure - Cloud - Legal System - Case Management - Visualfiles Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the More ❯

Midlands Salary – 35k + Bonus opportunities, 35-hour work week with flexible working We’re looking for a proactive Systems Support Analyst to maintain and enhance our client’s case management system. The ideal System Support analyst/Application Support Analyst will ensure seamless system performance, safeguard data, and support users to maximise efficiency and compliance. Key Responsibilities … system maintenance, configuration, and support. Excellent communication skills are essential as you will liaise with stakeholders, understand their needs, and provide effective solutions to improve the running of their case management system. If you’re detail-oriented, solutions-focused, and passionate about system optimisation and user support, we’d love to hear from you.Click APPLY to be considered … disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; Systems Support Analyst, Systems Specialist, Software Support Analyst, Application Support Analyst, Case Management Administrator, Nottingham, Derby, Mansfield, Loughborough, Long Eaton, Ripley, Chesterfield, Leicester, Sheffield, Newark, Burton-upon-Trent, Tamworth, Coventry Please follow us on twitter @erinassociates for similar rolesErin Associates More ❯

require to work on other DT projects as needed. About you: Experience of project management. Strong understanding of HR & Payroll end to end business processes, particularly around Employee Information Management, Time and Attendance Management, Performance Management, Case Management, Employee Self-Service (ESS) & Manager Self-Service (MSS). Hands-on expertise on solution testing and organising … user acceptance testing. Experience of identifying and finding solutions to problems. Experience at identifying opportunities and evaluating and mitigating issues and risks. Knowledge of project management methodologies and frameworks, such as PRINCE 2 and Agile. Benefits Flexitime and hybrid working model (subject to criteria) Enhanced contributory Pension Enhanced Maternity & Paternity allowance 25 days annual leave plus statutory bank holidays More ❯

a passion for driving innovation in legal technology across global matters. Purpose: Successfully deliver and assist others in the delivery of projects on instruction from the Practice. Assist with management of the eDiscovery team. Expertise in Relativity platform implementation, software testing and quality assurance. To provide the Practice with technical, strategic and practical know-how on eDiscovery and review … services. Your Key Responsibilities: Accountable for ensuring quality control process is adhered to in delivery of all services. Ensure that there is adequate project management, supervision and participation in projects/tasks, from inception to completion. Ensure Manager is made aware of all tasks/projects and the approach to delivery is discussed and confirmed with them. Generate and … client instructions and requirements. Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these. Ensure data security procedures are adhered to. UK based, but providing global advice, support and specialist technical and project management skills. Expected to be on More ❯

Development & Low Code will lead the Development and Workflow teams, ensuring high quality releases in line with product ownership priorities and guidelines. This role involves overseeing the Workflow (legal case management), Development and Financial services teams, with full ownership of the end to end development and configuration lifecycle and associated practices. The position is part of the IT … Senior Management Team (SMT), which includes the IT Director, Head of Service and Service Delivery, Head of Development, Head of Hybrid Platforms, Head of Modern Workplace, and Head of Strategic Planning and Governance. Each member is accountable for the strategy and roadmap within their domains, as well as managing resources, tools, budgets, frameworks, methodologies, and delivery in alignment with … leading a high-performing team. Key Duties and Responsibilities Delivery Frameworks : Develop and mature end-to-end delivery frameworks including business requirement gathering, code QA and product roadmaps. Legal Case Management (CMS) Workflow Leadership : Oversee the design, implementation, and continual improvement of legal CMS to optimise workflow, document management, and collaboration. Ensure the workflow team responds to More ❯

impact in Children's Services? We have an exciting opportunity for you to join our Performance and Information team as an Insight Analyst responsible for collating, reporting, and analysing management information within Education and Skills. The role will lead a new mandatory national and local school attendance data requirements and the development and maintenance of the technical infrastructure required … to meet statutory obligations and local performance oversight needs. To excel in this role, you should possess an HNC or NVQ Level 4 qualification in statistical analysis or information management, or relevant experience. You should have skills in assessing data integrity, matching, analysis, and strong skills in stakeholder engagement, along with advanced Excel skills. Strong understanding and practical use … regression & clustering. General knowledge & experience: Knowledge of the Childrens services performance and information landscape, to include relevant statutory returns, inspection frameworks and local reporting needs Detailed operational knowledge of case management systems within the department and in schools Significant experience in designing and developing performance systems and performance indicators Significant experience of collating, analysing, interpreting and presenting management More ❯

clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability … performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of More ❯

Indicators Ensuring the output of all aspects of data are of the highest quality and meet the set criteria Recognising and adapting to daily priorities Skills and Experience Data management experience, including data entry, analysis and verification Experience of case management systems, MS Office including Outlook, Excel and Teams Confident to work to a strict process and … procedures, ensuring full compliance Problem solving skills, with the ability to prioritise tasks accordingly Effective time management and responsible for tracking own progress Identifying actionable insights from day-to-day activities Communicate clearly, verbally and in writing Share learnt knowledge and support KEYWORDS: data entry, administration, analysis, Analyst, financial services, case management Unfortunately, due to time restrictions More ❯

to support your well-being. Full Training: Receive comprehensive training on our systems, covering both front and back-end user aspects. As a leading provider of innovative Learner and Case Management Systems, our client empower organisations in the skills and employability sector to achieve their goals. Do you have a knack for problem-solving, a desire to develop … free on-site parking. As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner and Case Management Systems. Your key responsibilities will include: Providing online & telephone software support to customers Supporting industry leading management information system Ensuring support requests are handled efficiently and More ❯

skills, compliance knowledge, and firm-specific procedures. Assess training needs and identify skill gaps. Conduct in-house training workshops and e-learning modules on topics such as legal updates, case management, client communication, and technology tools. Develop and manage training that aligns with the onboarding plan for new employees to ensure that they become compliant with Davisons Law … Monitor and evaluate the effectiveness of training programs through feedback and assessments making necessary adjustments to improve learning outcomes. Oversee the administration of The Professional Alternative (the inhouse Learning Management System) platform to facilitate training schedules, record-keeping, and progress tracking. Design and implement training programmes for all staff, that aligns with identified needs and recent legal and regulatory … updates. Deliver regular training sessions on the firm’s in-house Case Management System, ensuring staff proficiency. Create engaging content for The Professional Alternative and blended learning programmes. Ensure all mandatory compliance training (e.g. SRA, GDPR, AML) is delivered and updated in line with legislative changes. You will have the following skills and attributes : Excellent administrative, planning, organisation More ❯

HYBRID ROLE - Taunton based office. In this role, you will be responsible for supporting and developing our case management system, producing business reports using SQL, Power BI, and Excel, and providing wider IT support across the firm. You will work closely with colleagues across all departments to ensure systems run smoothly, issues are resolved promptly, and staff are More ❯

finish. Liaise with clients, estate agents, mortgage lenders, and other solicitors. Ensure compliance with CQS and regulatory standards. Draft and review legal documents, contracts, and title documentation. Accurately update case management systems and maintain client records. Use AI-driven tools and in-house technology to streamline file management and client communication. Work proactively to meet deadlines and … your own caseload independently. Excellent knowledge of conveyancing procedures and current property law. Strong attention to detail and organisational skills. Comfortable working in a high-volume environment. Proficient with case management systems and legal tech (AI experience a plus). Strong communication and client care skills. Ambitious, with a genuine desire to develop and grow within the firm. More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

needed. Key Responsibilities Evaluate emerging technologies to enhance operational efficiency and security Manage the IT budget, ensuring cost-effective solutions without compromising quality Maintain and support the Firm’s case management system: Partner for Windows (Tikit) Ensure availability, integrity, and performance of all IT systems, networks, and software Oversee regular system licences, upgrades, and backups Provide hands-on … required Required Skills & Qualifications Proven experience as an IT Manager (ideally within professional services or a legal environment) Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols Excellent troubleshooting, communication, and project management skills Ability to translate technical concepts into clear, user More ❯

will include: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide … Skills & Qualifications: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear More ❯

and enhance the customer experience. Key Responsibilities Technical Support : Provide expert support across Zellis products (e.g., ResourceLink, MyView), resolving technical and data-related issues, and contributing to product improvement. Case Management: Handle support cases through to resolution, ensuring timely updates and SLA compliance while delivering a positive customer experience. Knowledge Sharing : Create and maintain knowledge articles; identify trends … continuous improvement. Travel & Flexibility : Occasional travel to Zellis/customer sites required Skills & Experience Background in software support or operational services; HCM knowledge is a plus. Strong communication and case management skills. Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS). Team-oriented, self-motivated, and able to manage workloads under pressure. Analytical and improvement-focused More ❯

IT Manager: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide … IT Manager: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear More ❯

IT Manager: Evaluate emerging technologies to enhance the firms operational efficiency and security. Manage the IT budget, ensuring cost-effective solutions without compromising quality. Maintain and support the Firms case management system: Partner for Windows (Tikit). Ensure the availability, integrity, and performance of all IT systems, networks, and software. Oversee regular system licences, upgrades and backups. Provide … IT Manager: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems. Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols. Excellent troubleshooting, communication, and project management skills. Ability to translate complex technical concepts into clear More ❯