1 to 25 of 70 Case Management Jobs in England

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

Proclaim Developer - Manchester Keywords: Proclaim Developer, SQL, Case management developer My client is an established law firm based in Manchester, and is currently recruiting for a mid-level or experienced Proclaim Developer to join their I.T Team which is expanding. This is a fantastic opportunity for a candidate … your career, to move in to a role where you will be given more responsibility and the chance to take ownership of the Proclaim case management system. Working within a small team, you shall be the go to person for all Proclaim matters (with the emphasis on Development ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

reliability. * Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. * Build and configure case management solutions, including case life cycles, SLAs, routing, approvals, and exception handling. * Develop and manage Pega rules, data pages, decision tables, and integrations … Skills & Experience: * Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. * Expertise in Pega Case Management includes life cycle design, stages, steps, SLAs, approvals, and exception handling. * Sound knowledge of Pega architecture and rule resolution, including class structure ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case life cycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations … Requirements Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes life cycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

Solution Architect within complex enterprise environments. Strong knowledge of Microsoft Azure (IaaS, PaaS) and cloud-native architectures. Understanding of enterprise integration patterns and API management . Familiarity with security, compliance, and data privacy best practices. Ability to translate business needs into effective technical solutions. Strong communication and stakeholder engagement … including offshore teams. Technology Experience Microsoft Azure: IaaS, PaaS, Azure AD, Azure DevOps Windows 365, Microsoft 365, Power Platform Integration technologies Identity and Access Management AI capabilities Enterprise applications (document management, case management, CRM, finance) Solid networking and infrastructure knowledge Agile and other project delivery methodologies ...

Lead Consultant to deliver on an HR project for an initial 12-week period, the engagement is to implement: • Core HRSD Setup • HR Case Management • Agent Workspace for HR Case Management • Employee Center • HR Services • HR Knowledge Management • Integration with Dynamics365HR The project will require ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

third-party suppliers to agree scope, solution design and delivery approach Analyse and document end-to-end financial services processes (e.g. onboarding, servicing, advice, case management), identifying opportunities to optimise through Salesforce FSC Ensure requirements align to Salesforce FSC data models, data quality standards and integration patterns Maintain … experience working on Salesforce platforms, preferably Financial Services Cloud Strong understanding of Salesforce FSC concepts, including customer and household models, servicing journeys and case management Experience defining requirements for Salesforce configuration, customisation and integrations Experience with Lean or Systems Thinking methodologies for process improvement and collaboration, driving efficiency ...

Wokingham Borough Council on a full time, permanent basis. In this role, you will lead the development and improvement of our Adult Social Care case management system, Mosaic, ensuring it is used effectively and supports staff and residents in the best possible way. Working closely with the Adult … Social Care Development and Insight Manager, you will enhance Mosaic's functionality, improve user experience, and strengthen the quality of management information required for statutory reporting and informed decision making. You will also play a key role in identifying opportunities to improve systems and business processes across Adult Social ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

environment. Key Responsibilities Technical Support : Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement. Case Management : Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience. Knowledge … customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS) A positive ...

environment. Key Responsibilities Technical Support : Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement. Case Management: Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience. Knowledge … customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS) A positive ...

Document current (“as-is”) processes, capturing all relevant activities, decision points, and outcomes Design improved (“to-be”) processes with measurable enhancements, aligned with Pega case management best practices Ensure all solution components are fully documented, including relevant diagrams and technical details Guarantee that all deliverables pass quality assurance … cases About The Candidate: Requirements Minimum of 5 years’ experience as a Pega Business Architect, delivering solutions in enterprise environments Deep understanding of Pega case management, DCO (Direct Capture of Objectives), and BPM principles Strong background in process modelling, stakeholder engagement, and requirements gathering Familiarity with WCAG accessibility ...

risk. Digital and Technology Delivery Oversee all organisational technology, including: End-user computing and core IT services. Regulatory systems and platforms. CRM and case management systems. Data platforms, analytics and reporting. Lead significant Digital and IT transformation programmes, ensuring delivery to time, cost and quality. Manage ongoing change … Data and Technology : Broad understanding of modern Digital and IT estates, including enterprise systems, cloud services, data platforms and cyber security. Experience overseeing regulatory, case management or CRM systems is highly desirable. Commercial and Financial : Strong commercial awareness, with experience managing large supplier contracts and significant budgets. Ability ...

risk. Digital and Technology Delivery Oversee all organisational technology, including: End-user computing and core IT services. Regulatory systems and platforms. CRM and case management systems. Data platforms, analytics and reporting. Lead significant Digital and IT transformation programmes, ensuring delivery to time, cost and quality. Manage ongoing change … Data and Technology : Broad understanding of modern Digital and IT estates, including enterprise systems, cloud services, data platforms and cyber security. Experience overseeing regulatory, case management or CRM systems is highly desirable. Commercial and Financial : Strong commercial awareness, with experience managing large supplier contracts and significant budgets. Ability ...

risk. Digital and Technology Delivery Oversee all organisational technology, including: End-user computing and core IT services. Regulatory systems and platforms. CRM and case management systems. Data platforms, analytics and reporting. Lead significant Digital and IT transformation programmes, ensuring delivery to time, cost and quality. Manage ongoing change … Data and Technology : Broad understanding of modern Digital and IT estates, including enterprise systems, cloud services, data platforms and cyber security. Experience overseeing regulatory, case management or CRM systems is highly desirable. Commercial and Financial : Strong commercial awareness, with experience managing large supplier contracts and significant budgets. Ability ...

server) Service Portal/Employee Centre development including HTML, CSS, AngularJS, jQuery, and portal widget customization Workflow Designer Building automated HR processes and case lifecycles. Additional Requirement on Expertise Specific to HRSD: HR Case Management Case types, templates, HR services, and lifecycle events. Employee Centre - Designing ...

investigative casework. Key Responsibilities Target Operating Model Design Design and document the IT Investigations Target Operating Model (people, process, technology, governance) Define service catalogue, case types, and regional coverage model Establish engagement patterns between IT, Legal, HR, Compliance, Privacy, and Security Governance & RACI Develop end-to-end RACI across … investigations lifecycle Define decision rights, escalation pathways, and conflict resolution mechanisms Review IAM provisions to ensure appropriate access controls and evidential integrity Triage & Case Management Design intake and triage model (classification, severity scoring, routing rules) Define SLAs and prioritisation framework Clarify routing between IT-led, Legal ...

role will be Via Umbrella. Working in a Hybrid Model of 2 days a week on site. Key Skills and Experience Experienced with Test Case Management Exposure and understanding of Automation. Experience as a Functional Tester with an Exploratory Mindset. Experienced with Mobile Testing - iOS/Android Platforms. … with working alongside Stakeholders with strong Business Knowledge. Strong and clear Communication Skills. Experienced working within Banking/Ecommerce. Knowledge and Experience of: Test Case Management Jira/Zephyr Java/Appium IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

Define requirements strategy for major FinCrime change programmes, translating regulatory obligations into clear business and functional requirements. Oversee platform and capability analysis across KYC case management, AML detection engines, customer data platforms, and workflow tools. Act as senior escalation point, managing stakeholder alignment across Compliance, Operations, Technology … analysis. Nice-to-Have Experience with enterprise/business architecture frameworks. Ability to mentor senior BAs and uplift analysis standards. Familiarity with FinCrime technologies (case management, fuzzy matching, TM systems, risk engines). How to Apply: If you're interested in this role, click 'apply now' to forward ...

role plays a critical part in supporting and optimising the firm’s core legal technology platforms, ensuring stability, performance, and continuous improvement across practice, case, and document management systems. You will provide second and third line support across business-critical legal applications, acting as a subject matter expert … succeed in this role, you will have proven experience supporting enterprise applications within a legal or professional services environment. A strong understanding of Document Management Systems (such as iManage or SharePoint), Practice/Case Management Systems (such as Peppermint, Elite, Aderant or similar), and matter-centric legal ...