1 to 25 of 90 Case Management Jobs in England

My client is expanding their IT team and are looking to recruit an experienced Case Management Developer. This is a brand-new role, and we are looking for someone with demonstrable experience of development and configuration within a new case management system that is being introduced and integrated. This will enable the business to focus on … users within applications to maximise operational efficiencies and enhance the client experience. The project will phase out the old legacy system while introducing and integrating the new one. The Case Management Developer will be the main lead on the technical side of this project, working closely with the wider IT team and engaging and gathering technical requirements from … home. There is a competitive salary, great company benefits and a positive and progressive working environment. Skills/experience/attributes: Solid experience of development and configuration in a Case Management System is essential – Any Case Management System experience is acceptable Experience of knowledge of working with ‘Share Do’ CMS would be a great advantage Familiarity More ❯

My client is expanding their IT team and are looking to recruit an experienced Case Management Developer. This is a brand-new role, and we are looking for someone with demonstrable experience of development and configuration within a new case management system that is being introduced and integrated. This will enable the business to focus on … users within applications to maximise operational efficiencies and enhance the client experience. The project will phase out the old legacy system while introducing and integrating the new one. The Case Management Developer will be the main lead on the technical side of this project, working closely with the wider IT team and engaging and gathering technical requirements from … home. There is a competitive salary, great company benefits and a positive and progressive working environment. Skills/experience/attributes: Solid experience of development and configuration in a Case Management System is essential – Any Case Management System experience is acceptable Experience of knowledge of working with ‘Share Do’ CMS would be a great advantage Familiarity More ❯

Case Management Developer - Law Firm Gatwick, Crawley 2 days per week in office (negotiable) My prestigious law firm client is looking for a Case Management Developer to join their forward thinking department as they embark on an exciting range of transformations and initiatives You will have experience of working within a legal setting and/or … knowledge of a Case Management System and any candidates with exposure to Sharedo will be given priority (however, fully funded official training will be provided) Skills & Experience: - Development knowledge of a Case Management System or equivalent (preferably ShareDo). - Knowledge of C# and SQL an advantage - Knowledge of Microsoft Visio and Word - Knowledge of Microsoft DevOps … and source control. - Familiarity with UML (Unified Modelling Language) Case Management Developer - Law Firm Gatwick, Crawley 2 days per week in office (negotiable More ❯

in-depth knowledge of UK & Ireland Employment Law will mean you can lead on complex and high-risk cases with a pragmatic approach. Day-to-day, you will: • Complex Case Management - Serve as subject matter expert for high-risk cases including investigations, disciplinary matters, grievances, employment tribunals, and strategic restructures across multiple jurisdictions, ensuring commercial outcomes within specified … deadlines whilst adhering to employment law and company policies.• Governance & Risk Leadership - Identify and escalate reputational, financial, and legal risks to senior management, ensure GDPR compliance, conduct root cause analysis on systemic issues, and monitor advice quality and trends to improve employee experience through evidence-based decision making.• Team Development & Mentoring - Support and guide ER Advisers on complex cases … standardised ways of working. Your skills and experiences might also include: • Professional Qualifications & Expertise - CIPD Level 7 (or equivalent HR experience), comprehensive knowledge of UK & Ireland employment law and case law, with desirable professional mediation/investigation qualifications and employment tribunal advocacy experience.• Complex Case Management Experience - Extensive background managing sensitive employee relations cases autonomously whilst juggling More ❯

50k. The need a Proclaim Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm have their own ideas of … change the way the firm operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects while helping to shape the … digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Collaborate with legal ops and IT to create seamless, modern user experiences. Key skills the Proclaim Developer will have: Proclaim Development experience SQL Server Previous More ❯

Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … Business Architect who will play a vital role in one of our three key Scrum teams, driving business analysis, process optimisation, and strategic implementation of Pega BPM (Business Process Management) and Case Management capabilities. The ideal candidate will act as a crucial link between business stakeholders and development teams, ensuring that Pega solutions align with business goals … enterprise strategy, and Agile delivery frameworks. Responsibilities Lead the business analysis and optimisation of processes using Pega’s Business Architecture framework. Define and map business capabilities, workflows, and case management processes within Pega. Work closely with business stakeholders to gather, document, and refine requirements, ensuring alignment with business needs. Act as the primary liaison between business users and More ❯

a passion for driving innovation in legal technology across international matters. Purpose: Successfully deliver and assist others in the delivery of projects on instruction from the Practice. Assist with management of the eDiscovery team. Expertise in Relativity platform implementation, software testing and quality assurance. To provide the Practice with technical, strategic and practical know-how on eDiscovery and review … services. Your Key Responsibilities: Accountable for ensuring the quality control process is adhered to in the delivery of all services. Ensure that there is adequate project management, supervision and participation in projects/tasks, from inception to completion. Ensure the Manager is made aware of all tasks/projects, and the approach to delivery is discussed and confirmed with … client instructions and requirements. Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these. Ensure data security procedures are adhered to. UK based, but providing global advice, support and specialist technical and project management skills. Expected to be on More ❯

a passion for driving innovation in legal technology across international matters. Purpose: Successfully deliver and assist others in the delivery of projects on instruction from the Practice. Assist with management of the eDiscovery team. Expertise in Relativity platform implementation, software testing and quality assurance. To provide the Practice with technical, strategic and practical know-how on eDiscovery and review … services. Your Key Responsibilities: Accountable for ensuring the quality control process is adhered to in the delivery of all services. Ensure that there is adequate project management, supervision and participation in projects/tasks, from inception to completion. Ensure the Manager is made aware of all tasks/projects, and the approach to delivery is discussed and confirmed with … client instructions and requirements. Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these. Ensure data security procedures are adhered to. UK based, but providing global advice, support and specialist technical and project management skills. Expected to be on More ❯

Employee Relations Specialist About Infosys BPM Ltd: Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence … process efficiencies, enhance effectiveness, and deliver superior customer experience. Key Responsibilities & Deliverables: Proactively manage a wide variety of manager led employee relations cases by phone and email to resolution. Case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability. Gather relevant facts for each case … the advice given is the most appropriate in the circumstances. Take necessary steps to resolve cases promptly and drive achievement of critical SLAs. Highlight high risk cases, trends and management capability issues as appropriate, for the relevant sector in the client’s business. Support with ER letter drafting including the formation of allegations and outcome letters. Review and advise More ❯

experience (junior, mid or senior) You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages including the practice management … to integrate workflows into line of business applications; Database development - designing data structures and access methods to support any custom development; Data analysis - building applications that allow for accurate management information and reporting, integrating case and financial data into developed applications; and They are looking to pay a starting salary of between £40,000 - £55,000 + Benefits More ❯

term absence or injury, this protection can provide a regular income. Life assurance of 6 times your annual salary Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes. Employee Assistance programmes Online health, fitness, and wellbeing resources Wellbeing champions Investment in your career development through learning and development, talent management, coaching … Beyond your primary responsibilities Leo will offer you training on Microsoft's Power Platform, gaining the Skills and expertise to support and customise the in-house Microsoft Dynamics-based Case Management System (CMS). This role offers an exciting opportunity for a seasoned web developer eager to expand their skill set by working with cutting-edge Microsoft technologies … Microsoft Dynamics & Power Platform Development Participate in training on Power Apps, Power Automate, Power BI, and Dataverse. Support the lead developer in customising and extending our Dynamics 365-based Case Management system. Learn and apply plugin development in C# and basic SQL for data handling. SharePoint and Document Management Assist in the development and optimisation of our More ❯

term absence or injury, this protection can provide a regular income. Life assurance of 6 times your annual salary Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes. Season ticket loans interest free loans for travel between your home and the office. Employee Assistance programmes Online health, fitness, and wellbeing resources Wellbeing … champions Investment in your career development through learning and development, talent management, coaching, mentoring and on the job experience. Are you an experienced web developer with a passion for clean, accessible, and high-performing websitesready to take your skills to the next level with Microsoft technologies like Power Platform and Dynamics? Do you thrive in a dynamic digital environment … experience. Beyond your primary responsibilities Leo will offer you training on Microsofts Power Platform, gaining the Skills and expertise to support and customise the in-house Microsoft Dynamics-based Case Management System (CMS). This role offers an exciting opportunity for a seasoned web developer eager to expand their skillset by working with cutting-edge Microsoft technologies while More ❯

clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability … performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of More ❯

IT hosting provider Nasstar Providing training on the system to new users on induction day and follow up training after 1 month Amending word templates for use within the case management system Maintaining spreadsheets for reports, using basic and more complex excel formulas. Extracting data from main database for use within Excel Liaising with users and designing, building … and maintaining the case management system SOS, the Client Management System using simple coding/scripting Supporting and training existing members of staff on the system including new process and developments Keep updated on windows/security/SOS and other software updates/developments that impact Martin Kaye, provide relevant information to the Partners on next More ❯

Good organisational skills with attention to detail Ability to work collaboratively in a small team environment Competence with Microsoft 365 (especially Excel, PowerPoint, and Word) Interest in digital transformation, case management, and the public sector Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project … to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance SC DV eDV London home based remote hybrid More ❯

worth noting that this role could be performed in London, the South Coast, Yorkshire, Manchester or Newcastle. They’re searching for someone who can provide expertise with their business management software, Aderant , whilst also covering M365, workflow optimisation, system integrations, low-code development using Power Platform and Legal Case Management applications. To be considered, it’s essential … you have experience using Aderant and working within the Legal industry in a similar capacity. What will you do as an Applications Analyst? Take technical ownership of the practice management system, including Aderant Expert Time Create, maintain and optimise workflows to support business processes Execute upgrades, patches and system maintenance, as well as provide advanced troubleshooting and resolution of … technical issues of Aderant Expert Act as an escalation point for colleagues within the Applications and IT Support teams Configuration, maintenance and development of Visual Files case management system Database admin, maintenance and support of SQL Server databases underpinning core business applications Write, maintain and optimise SQL queries and reports Build, manage and maintain Power BI dashboards and More ❯

thinking department as they embark on an exciting range of transformations and initiatives You will have experience of working within a legal setting and/or knowledge of a Case Management System and any candidates with exposure to Sharedo will be given priority (however, fully funded official training will be provided) Skills & Experience: - Development knowledge of a Case Management System or equivalent (preferably ShareDo). - Knowledge of C# and SQL an advantage - Knowledge of Microsoft Visio and Word - Knowledge of Microsoft DevOps and source control. - Familiarity with UML (Unified Modelling Language) Developer - Law Firm Gatwick, Crawley 2 days per week in office More ❯

We are looking to recruit an experience D365 Solution Architect, ideally with an in-depth understanding of D365 CRM/Case Management. In this role you will lead on the integration of D365 and specifically the CRM/Case Management with the core business applications and wider Power Platform applications. To be a success in this role … you will have practical experience of creating and implementing a robust solutions architecture to integrate the D365 CRM/Case Management modules into the organisations wider predominantly Microsoft Cloud architecture. You will work closely with the development team to provide guidance and deliver a stable secure D365 environment. This will include the replacement of legacy applications including the More ❯

Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … Case Management System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

re looking for an experienced Employee Experience, ER & Policy Manager to join our People Team on a contract basis. This is a unique opportunity to combine hands-on ER case management with strategic policy development and manager capability building. You'll play a key role in supporting both individual ER cases (grievance, disciplinary, sickness absence) and collective ER … processes (potential in insourcing). But this role goes beyond case management - you'll be shaping the way we work by redefining our core policies in line with our desired employee experience, embedding company behaviours, and equipping line managers with the confidence to take ownership of people management activities. This is a hybrid role with a minimum More ❯

re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation, and innovation — across legal, pre … from junior colleagues to senior leaders. · Ability to translate technical features into clear, job-relevant benefits. · Previous experience supporting legal or professional services teams is a plus. · Familiarity with case management systems, LMS platforms, and digital content tools (e.g., walkthrough software, video tutorials) is highly desirable. Why Join Us? · Be the face of digital transformation within a leading More ❯

recruit an experience Dynamics CRM Solution Architect, ideally with an in-depth understanding of D365 suite. In this role you will lead on the integration of Dynamics CRM/Case Management with the core business applications and wider Power Platform applications. To be a success in this role you will have practical experience of creating and implementing a … robust solutions architecture to integrate the Dynamics CRM/Case Management modules into the organisations wider predominantly Microsoft Cloud architecture. You will work closely with the development team to provide guidance and deliver a stable secure D365 environment. This will include the replacement of legacy applications including the successful migration of sensitive data. An understanding of the complexities More ❯

recruit an experience Dynamics CRM Solution Architect, ideally with an in-depth understanding of D365 suite. In this role you will lead on the integration of Dynamics CRM/Case Management with the core business applications and wider Power Platform applications. To be a success in this role you will have practical experience of creating and implementing a … robust solutions architecture to integrate the Dynamics CRM/Case Management modules into the organisations wider predominantly Microsoft Cloud architecture. You will work closely with the development team to provide guidance and deliver a stable secure D365 environment. This will include the replacement of legacy applications including the successful migration of sensitive data. An understanding of the complexities More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯