1 to 25 of 305 Case Management Jobs in England

Case Management System Developer

Hiring Organisation
Coaction Recruitment Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Case Management Specialist

Hiring Organisation
Marshall Resource Partners Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
Case Management Platform Specialist Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected … analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including ...

Senior Platform Owner - Customer Engagement

Location
Skipton, England, United Kingdom
Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering … Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful ...

Support Analyst

Location
Taunton, England, United Kingdom
role in driving operational efficiency and innovation. They are now looking for a technically minded Support Analyst to join their IT team,supportingand developing case management systems while helping to improve business processes through technology. The Role This is a primarilyoffice basedrole, with hybrid working available following successful … applicants should live within a reasonable commuting distance of Taunton. Experience withVisualfilesis highly desirable, though candidates who have developed or supported similar workflow or case management systems, and who are keen to learn and grow within a professional services environment, are just as welcome to apply. Responsibilities ...

Application Development & Support Analyst

Location
Taunton, England, United Kingdom
driving operational efficiency and innovation. They are now looking for a technically minded Application Development & Support Analyst to join their IT team,supportingand developing case management systems while helping to improve business processes through technology. The Role This is a primarilyoffice basedrole, with hybrid working available following successful … applicants should live within a reasonable commuting distance of Taunton. Experience withVisualfilesis highly desirable, though candidates who have developed or supported similar workflow or case management systems, and who are keen to learn and grow within a professional services environment, are just as welcome to apply. Responsibilities ...

Business Specialist

Location
Greater London, England, United Kingdom
with business stakeholders, Product Owners, Salesforce Architects, Developers, Operations teams, Compliance teams, and Delivery Managers to deliver customer-centric solutions across onboarding, client servicing, case management, workflow automation, and operational transformation initiatives. A strong understanding of banking operations, customer lifecycle management, KYC/AML processes, and Salesforce … platform capabilities is highly desirable. Key Responsibilities Business Analysis & Requirements Management Facilitate workshops, discovery sessions, and stakeholder interviews. Gather, analyse, document, and validate business requirements. Translate business requirements into user stories, epics, process flows, and acceptance criteria. Manage requirements traceability throughout the project lifecycle. Support backlog refinement and prioritisation ...

Application Development & Support Analyst

Location
Ashton-under-Lyne, England, United Kingdom
probation. Applicants should live within a reasonable commuting distance of Taunton. In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles … highly desirable; however, we'd also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment. Job Description: Develop and maintain Visualfiles workflows, forms, templates and automation Support and improve the firm ...

GBS Service Management & Performance Lead (Manager)

Location
City Of London, England, United Kingdom
Ireland, the practice combines finance strategy and transformation capabilities with the enterprise platforms that enable them, including SAP, Oracle, Workday and enterprise performance management solutions. Our GBS and Operating Model team helps clients design and implement how finance and other enterprise services should be organised and delivered across retained … functions, Global Business Services, Global Capability Centres, Centres of Excellence and external service providers. We support the full transformation journey—from strategy, value case and target operating model through detailed design, mobilisation, implementation, service management and continuous improvement—embedding data, automation and AI to create scalable, resilient ...

Director, Digital Partner - HR and Legal

Location
Greater London, England, United Kingdom
solutions. Reporting to the Senior Director of Corporate Functions, this role partners closely with HR and Legal leaders to drive targeted transformation across workforce management, employee experience, compliance, and legal operations—unlocking efficiency, improving service delivery, and ensuring regulatory adherence. This role provides both strategic input and hands … enterprise applications that support HR and Legal processes. It owns and evolves platforms that enable core processes such as Hire to Retire, workforce administration, case and matter management, contract lifecycle management, and compliance reporting. The role ensures these systems are reliable, user‐centric, secure, and aligned with ...

Case Management Specialist

Hiring Organisation
Marshall Resource Partners Ltd
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 Annual
Case Management Platform Specialist Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform click apply for full ...

Enterprise Data Architect

Location
Birmingham, England, United Kingdom
heart of our data transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable … will do? Define and maintain the enterprise data architecture, including conceptual, logical, and physical data models. Design integration strategies and architecture patterns that connect case management, finance, CRM, document management, and analytics systems. Drive adoption of modern integration approaches, favouring API-led and event-driven architectures over ...

Enterprise Data Architect

Location
Greater London, England, United Kingdom
heart of our data transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable … will do? Define and maintain the enterprise data architecture, including conceptual, logical, and physical data models. Design integration strategies and architecture patterns that connect case management, finance, CRM, document management, and analytics systems. Drive adoption of modern integration approaches, favouring API-led and event-driven architectures over ...

Enterprise Data Architect

Hiring Organisation
DAC Beachcroft
Location
London, UK
Employment Type
Full-time
heart of our data transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable … will: Define and maintain the enterprise data architecture, including conceptual, logical, and physical data models. Design integration strategies and architecture patterns that connect case management, finance, CRM, document management, and analytics systems. Drive adoption of modern integration approaches, favouring API-led and event-driven architectures over point ...

Behavioral Health Case Manager

Location
Woodley, England, United Kingdom
Harbor is seeking a Behavioral Health Case Manager to join the Toledo team! This position provides specific, measurable, and individualized community-based case management services to adults experiencing mental health and behavioral health challenges. Services focus on helping individuals succeed in the community, identify and access needed … days of employment. Substance Use Disorder Program: may require completion of license as a Chemical Dependency Counselor Assistant in Ohio. Preferred Qualifications : Experience providing case management to individuals representing multiple lived experiences (e.g., severe and persistent mental health diagnoses, substance use disorder clients, youth and adults ...

Product Manager – Ethics & Compliance

Location
Greater London, England, United Kingdom
Product Manager – Ethics & Compliance (Fixed Term, 1 Year) Location: London, England, United Kingdom Role Overview Own a whistleblowing and case management platform used by major enterprises, working closely with engineering teams in London and Bangalore to create and ship features that differentiate the product from the competition – from … maternity leave, with a realistic possibility of extension or permanence for the right person. Key Responsibilities Own the product roadmap for a whistleblowing and case management platform (Vault/Speak Up), working with one other product manager and a team of 6–12 engineers to define, prioritise ...

Junior Probate Case Manager

Location
Maidenhead, Berkshire, United Kingdom
Junior Probate Case Manager Full-time, Permanent Maidenhead (Hybrid 3 days in the office) Up to £55,000 per annum Join the UK's fastest-growing probate business At Dignity Legal Services (formerly Farewill Probate), we're combining technology, compassion and serious legal expertise to reshape the probate industry. … estate administration services by managing a caseload of non-complex matters, developing deeper legal expertise , and supporting senior colleagues on complex estates. The Junior Case Manager balances compassionate client care during sensitive periods with operational efficiency and legal accuracy . Performance Measures: Case Progression & Throughput: Case completion ...

Manager, Security Automation

Location
Greater London, England, United Kingdom
delivery of security automation capabilities, being responsible for alert ingestion, enrichment, and automated response workflows that drive efficient, consistent handling of security alerts. Case Management – Own and evolve the security case management platform, ensuring effective support for Security Operations and Security Fusion Centre teams while driving … security automation capabilities. Define and implement automation use cases, reducing manual effort and accelerating response and remediation activities. Own and evolve the security case management platform, ensuring it meets the operational needs of stakeholders. Manage the infrastructure, platforms, and engineering practices that underpin security automation. Champion Infrastructure ...

Head of People

Hiring Organisation
SFO
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£73,365 - £81,630 per annum
lead a team of highly capable functional leads to deliver operational excellence, strategic insight and measurable value across talent acquisition, people operations, employee relations, case management, people data and insights, HR information systems and continuous improvement. The role will ensure that managers and leaders receive timely, practical … that people data, workflows, reporting and manager self-service enable better decisions and more efficient service delivery. This role will deputise on all people management matters in the absence of the Chief People Officer. As Head of People you will be responsible for: Leadership and Management: Lead, empower ...

Dynamics 365 CE & Contact Centre Functional Consultant

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£0.00 - £625 per day
Customer Engagement (CE) and Dynamics 365 Customer Service solutions. Design and implement Omnichannel capabilities to support seamless customer interactions across multiple channels. Configure case management, queues, work allocation, routing rules, SLAs, and service workflows. Develop scalable CRM solutions aligned to business objectives and customer service strategies. Contact Centre … design Security model definition Integration requirements gathering Work collaboratively with architects, developers, testers, and delivery teams throughout the project lifecycle. Contribute to Application Lifecycle Management (ALM) activities and deployment planning. Testing & Adoption Support test planning, user acceptance testing (UAT), release management, and deployment activities. Assist with training, knowledge ...

Senior HR Business Partner, Employee Relations Specialist - EMEA & APAC

Location
Greater London, England, United Kingdom
sound performance decisions and be a trusted partner to the business and its leaders. As the region’s Employee Relations specialist, you will own case management, investigations, and workplace practice end-to-end, working daily alongside our Head of Employment Law (based in Austin) to make sure every … case is handled compliantly, consistently, and compassionately. Your impact will show up in two ways: HRBP outcomes (org health, manager capability, retention) for the leaders you support, and ER outcomes (case volume, time-to-resolution, consistency of practice, and legal risk reduction) across the region. What you will ...

Software Tester - Visualfiles

Location
West Kirby, England, United Kingdom
join our team. As a Software Tester, your primary responsibility will be to rigorously test and validate workflow changes developed on the LexisNexis Visualfiles Case Management System. You’ll play a crucial role in ensuring the system’s reliability, accuracy, and seamless operation. Key Responsibilities Design and execute … testing (UAT) and provide feedback to improve the overall user experience. Experience & Knowledge Proven experience as a Software Tester, preferably within the legal or case management domain. Knowledge of the LexisNexis VisualFiles Case Management System and its workflow components preferable. Proficiency in creating and executing test ...

Integration Developer

Hiring Organisation
Marshall Resource Partners Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including ...

Technical Business Analyst

Hiring Organisation
Marshall Resource Partners Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including ...

CRM Developer

Hiring Organisation
Marshall Resource Partners Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including ...

Jira Developer

Hiring Organisation
Marshall Resource Partners Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including ...