1 to 25 of 88 Case Management Jobs in England

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

Full time Salary : £55,000 - £65,000 depending on experience The Implementation Lead is responsible for managing the end to end delivery of the Case Management Solution (CMS) implementation projects. This includes scoping, planning, stakeholder management, and ensuring that workflows, processes, and system configurations are delivered … plans. Support UAT, end user training planning, and go live readiness. Provide post go live support to the client. Skills & Experience Required Proven project management experience within software or SaaS implementation. Strong understanding of legal case management workflows. Ability to translate complex business processes into system workflows. ...

SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation – the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across … investigations and disclosures, and is excited to re‐imagine the end‐to‐end investigation lifecycle using AI and Agentic AI – from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post‐case learning. You will own the product strategy for Sensa Investigation, define ...

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

Proclaim Developer - Manchester Keywords: Proclaim Developer, SQL, Case management developer My client is an established law firm based in Manchester, and is currently recruiting for a mid-level or experienced Proclaim Developer to join their I.T Team which is expanding. This is a fantastic opportunity for a candidate … your career, to move in to a role where you will be given more responsibility and the chance to take ownership of the Proclaim case management system. Working within a small team, you shall be the go to person for all Proclaim matters (with the emphasis on Development ...

insights, and support service improvement through effective communication and advanced use of Microsoft Excel. Main duties of the job Extract, analyse, and present complex management information using tools such as SQL, Microsoft Access, and Excel, tailored to the needs of different audiences and decision-makers. Apply a high level … deliver timely monthly performance reports, including key performance indicators (KPIs), operational performance, clinical governance, and incident trend analysis. Design and build reports using existing case management systems, ensuring data is accurate and accessible. Develop and maintain systems and processes for collecting and analysing outcomes, quality, and safeguarding data ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

build, and implementation life cycle , ensuring alignment between customer experience outcomes and ServiceNow product configuration across one or more of the following: Telecom Service Management (TSM) Field Service Management (FSM) Telecom Service Operations Management (TSOM) This is a hybrid delivery role , requiring approximately 50% on-site presence … service onboarding Order fulfilment and activation Fault reporting and assurance Network incident impact handling Field engineer dispatch and resolution SLA and customer communication management Stakeholder Engagement Act as translator between: Business SMEs Product Owners Architects Delivery teams Support Product Owner backlog governance. Drive adoption of customer-centric design principles. ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

Lead Consultant to deliver on an HR project for an initial 12-week period, the engagement is to implement: • Core HRSD Setup • HR Case Management • Agent Workspace for HR Case Management • Employee Center • HR Services • HR Knowledge Management • Integration with Dynamics365HR The project will require ...

agents using Copilot Studio Develop solutions across the Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Integrate Copilot agents with enterprise systems (e.g. case management, document stores, CRM-style platforms) Implement prompt design, orchestration, and guardrails appropriate for regulated environments Support secure data access patterns , including role-based … data governance, security, and compliance considerations Comfortable working in discovery-led, agile delivery settings Desirable: Experience integrating with Microsoft 365, Dynamics 365, or case management systems Familiarity with Azure AI services , connectors, or API integrations Experience designing AI solutions with human-in-the-loop controls Exposure ...

fully remote can be considered. The Data Migration Lead will be working with the client’s Legal Service to assist with the migration of case management data from multiple sources. Experience of Legal Case Management systems would be advantageous but not mandatory. The Data Migration Lead ...

experience working with estate agents and mortgage brokers and who understands the residential conveyancing process. You should be comfortable working with a case management system and motivated to work towards targets set by senior management with a focus on increasing conveyancing instructions. The role will involve proactively … firm. You will also be monitoring new instructions, reaching out to referrers if there is a drop in activity, adding new referrers onto the case management system, generating quotes through the relevant system and ensuring compliance paperwork is completed in line with regulatory requirements. Keeping track of potential ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

environment. Key Responsibilities Technical Support : Provide expert payroll related support across Zellis products, resolving software and data-related issues, and contributing to product improvement. Case Management : Handle Payroll related support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience. Knowledge … customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS) A positive ...

techsavvy and ready to make an impact? Become our Digital Support Champion and help us maximise our case management system, AI tools like Copilot, and our wider digital applications & systems. Play a key role in boosting efficiency and shaping modern, innovative ways of working. Role Join … helping colleagues get the best from our systems and tools Troubleshoot technical issues and provide clear, confident support Enhance the use of our internal case management system to improve efficiency Support the rollout of new technologies, including AI platforms such as Copilot and ChatGPT Help introduce structured, effective ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

that make work simpler, smoother, and more human (using ServiceNow HRSD as the engine). Think mapping out end-to-end journeys (onboarding, offboarding, case management), building out future-state designs, and shaping how technology supports every stage of the employee life cycle. This isn't a technical … What you'll bring: Experience in HR process design, stakeholder engagement and transformation delivery A solid understanding of how ServiceNow HRSD enables HR services (case management, life cycle events, onboarding etc.) Familiarity with automation, AI, and collaboration tools across HR functions The ability to translate business needs into ...

Define requirements strategy for major FinCrime change programmes, translating regulatory obligations into clear business and functional requirements. Oversee platform and capability analysis across KYC case management, AML detection engines, customer data platforms, and workflow tools. Act as senior escalation point, managing stakeholder alignment across Compliance, Operations, Technology … analysis. Nice-to-Have Experience with enterprise/business architecture frameworks. Ability to mentor senior BAs and uplift analysis standards. Familiarity with FinCrime technologies (case management, fuzzy matching, TM systems, risk engines). How to Apply: If you're interested in this role, click 'apply now' to forward ...

cause analysis and complex troubleshooting Business analysis and translating requirements into practical solutions It would be beneficial if you also had knowledge of: Housing Management Systems Case management processes Repairs and asset management systems and workflows We’re looking for someone with: Strong background in business … across SQL, SSIS, APIs, cloud technologies and workflow automation Excellent communication skills with the ability to translate technical detail into business language Proven project management experience A proactive, analytical and improvement-focused mindset Experience managing ICT or ICT Applications teams is not essential, and support will be provided ...

emerging technologies, trends, and industry best practices to support innovation, digital transformation, and enablement.**Requirements:*** Experience with COTS platforms such as ServiceNow (IT Service Management, HR Service Delivery, Sourcing and Procurement Operations, Finance Case Management, Strategic Portfolio Management, Now Assist, App Engine and Workflow Data Fabric ...