1 to 25 of 109 Case Management Jobs in England

Boston area of Lincolnshire. Technical Support Team Leader The Team Leader is responsible for overseeing daily operational workloads across calls, emails, live chats, and case management to ensure service levels are met. The role involves managing team performance, monitoring response times, ensuring cases are accurately documented and progressed … workflow issues. The Team Leader provides support to team members as needed. Oversee the Workload - Incoming Calls/Emails/Live Chats and Case load. General Management of the team - Response times too long, cases being raised for everything, Notes added to cases and being moved through ...

proactively address performance issues Manage platform upgrades, patches, and version control Provide monthly health and performance reports for all managed security platforms Data Source Management & Integration Manage onboarding of data sources to security platforms (e.g., log sources to SIEM) Configure data parsing, normalization, and enrichment to ensure data quality … CMDB, and ticketing systems Implement SSO (Single Sign-On) and MFA (Multi-Factor Authentication) integration with recipient clients or Global's identity and access management systems Access Management & Governance Enforce Role-Based Access Control (RBAC) across all security platforms Conduct quarterly access reviews to ensure least-privilege access ...

This individual must have experience designing high volume transactional systems (payment networks, IoT, banking, energy systems ect.), designing microservices architecture, have strong experience with case management or workflow automation tools, system integrations and be able to produce high quality documentation. Key Requirements of the Solutions Architect: Proven experience … Solutions Architect, ideally focusing on high volume transactional systems, and system integrations. Experience with either case management or workflow automation tools. Strong background with cloud microservices architecture. Deep understanding of API design, microservices, and event-driven architectures. Must be able to pivot across varied contexts & multitask effective Excellent ...

support and improvement of core business systems. You'll work closely with users across the organisation, supporting both standard IT services and a central case management platform. Benefits for the IT Support Analyst: 25 days holiday plus bank holidays (increasing with service) Enhanced pension Bonus scheme Private healthcare … discount scheme As an IT Support Analyst, you will: Provide day-to-day IT support across applications, systems and hardware. Support and maintain a case management system, including configuration, user support and documentation. Assist with system upgrades, enhancements, testing and change activity. Create and maintain clear system ...

system performance. About You: Strong experience in systems analysis, workflow development and technical support. Background in complex operational environments (e.g., community services, asset or case management). Skilled in project management and working with enterprise architecture frameworks (TOGAF, Zachman etc.). Proven vendor and stakeholder management experience. Solid consulting skills with the ability to communicate technical concepts clearly. Experience supporting and developing core business systems such as case management, document management or reporting tools. If this sounds of interest, then please apply now! James Andrews is acting as an employment agency ...

unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions … vital role in one of our three key Scrum teams, driving business analysis, process optimisation, and strategic implementation of Pega BPM (Business Process Management) and Case Management capabilities. The ideal candidate will act as a crucial link between business stakeholders and development teams, ensuring that Pega solutions ...

HRSD will significantly limit effectiveness Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations Essential ServiceNow modules IT Service Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. You will be building customer-facing workflows and experiences, including: Customer portals Case management Omnichannel configurations End-to-end customer ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

functions This role is delivery-focused and hands-on, with exposure to enterprise-scale implementations.The following experience is essential for this role. IT Service Management (ITSM) This is the core technical foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs … approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands-on experience with: Customer portals Case management Omnichannel experiences End-to-end customer journey workflows ...

analysis, risk identification, staff consultation, and ensuring full compliance with employment legislation. Post-transfer, the role will focus on onboarding, cultural alignment, employee relations case management, and broader organisational development (OD) initiatives to ensure a positive employee experience and effective integration. The postholder will work closely with senior … Facilitate cultural alignment and team cohesion through engagement, induction, and leadership development programmes. Drive OD initiatives that promote collaboration, inclusion, and wellbeing. Employee Relations & Case Management Provide expert guidance on complex employee relations cases, including long-term sickness, grievances, and capability issues. Coach managers to ensure fair, consistent ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...