5 of 5 Change Advisory Board Jobs in Central London

Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure … for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible for ensuring the effectiveness of change management processes to support the CLS change programme. Responsible for assisting in the service integration of a fully functioning service support model, which integrates the delivery from … Produce relevant Management Information to accurately represent performance of work-stream delivery and services provided to the business. Operational Ensure that production services are protected through a rigorous change control process that minimizes operational risk Ensure that the Service Management Framework remains current and is aligned to the strategic direction of the business. Define the non-functional requirements More ❯

service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities Oversee and improve the entire lifecycle of key ITIL practices and be proficient in Incident, Problem, Change, Asset, Transition and Service Request management, ensuring timely resolution and fulfilment in alignment with service level agreements (SLAs). Manage End to End Service Provision by acting as a … needed. Working alongside project teams to ensure new services are introduced effectively. Prepare service delivery documentation, including regular reporting for committee meetings, and ITSLT meetings. To Chair the Change Advisory Board and manage the overall process. Monitor and report on service KPIs and performance. Develop and adapt reporting templates and/or metrics to … Desk and initiate periodic quality checks across triaging, ticket queues and general desk performance. Work closely with the Head of IT Operations and authorisation of service requests and change controls. Oversee Starters/Leavers procedure and ensure required steps are followed in a timely manner. Ensure the training onboarding procedures and processes are followed for new IT starter. More ❯

and downstream applications Create solution designs and blueprints for technology projects Collaborate with stakeholders to document systems and processes Participate in architecture governance forums including Architecture Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation Strong understanding of technology systems integration Excellent attention to detail and documentation skills Effective More ❯

and downstream applications Create solution designs and blueprints for technology projects Collaborate with stakeholders to document systems and processes Participate in architecture governance forums including Architecture Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation Strong understanding of technology systems integration Excellent attention to detail and documentation skills Effective More ❯

to support staff, ensuring high service levels and robust issue resolution Manage infrastructure change requests and represent the team at Change Advisory Boards (CAB) Contribute to technology strategy, supplier management and budget control (up to £4m capex and £2m opex) Required Experience: Deep technical expertise in Office 365, Azure AD, Windows Server, SCCM, Intune More ❯