IT Service Manager
- Hiring Organisation
- RecruitMe
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
their technology landscape running smoothly. What Youll Be Doing In this role, youll take ownership of major ITIL processes including Major Incident, Problem, Change, Release and Transition Management ensuring seamless delivery of business-critical services. You will: Lead and chair Change Advisory Boards (CABs … across business releases and technical changes Manage the smooth transition of new or modified services into live operations Own the business change process from hyper-care to BAU Act as the communication lead during major incidents Coordinate with third-party MSPs, ensuring SLAs and problem reviews ...