1 of 1 Change Control Jobs in Skipton

You Be Doing? As our ITSM Specialist you will be working with a team of ITSM specialists supporting ITIL industry best practices including but not limited to Incident Management, Change Management, Problem management, Configuration Management and Request Fulfilment . The team will be responsible for both the delivery and effectiveness of the ITSM processes. Your responsibilities will include: Lead … investigate the root cause and implement solutions to prevent the recurrence of problems. Document the findings in a manner that ensures corrective and preventive actions are clear and actionable. Change Management Assess and analyse the impact, potential risks and challenges related to changes based on request for changes in accordance with Change control procedures. Monitor progress and … ensure changes are implemented as planned. Document changes and circulate change documentation such as CAB agenda, minutes, FSC, change schedule to the defined distribution stakeholders. Chair Change Advisory Board to review and approve the changes. Coordination & Communication : Manage communication during major incidents, providing regular and timely updates to all relevant stakeholders including senior management. Coordinate with technical More ❯