Delivery Associate Location: Based onsite in London/Basingstoke We are looking for a Service Delivery Associate to aid in the set up and management of end-to-end processes on one of our DNS accounts. The role holder will be responsible for supporting a Process Owner team in … setting up and establishing a new Operational Service Management (OSM) team delivering across Service Management disciplines, including but not exclusively; Incident, Problem, Change, Release and Deployment, Capacity and Availability. For each Service Management function, the role holder will be responsible for supporting the existing Service Delivery … be eligible for high level clearance. Your experience To be successful in this role, you should: Have a proven track record of Service Delivery Management Customer management Reporting internally and externally Incident management Problem managementChangemanagement Release and Deployment Capacity and Availability Reporting More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
grow, and ready to mentor others while contributing to a dynamic and supportive team. Responsibilities Key responsibilities of the role include: Network Monitoring & Incident Management: Monitor Nomios customer network infrastructures (routers, switches, firewalls, servers) using various NOC tools Identify, troubleshoot, and resolve network issues affecting service availability, performance, and … to ensure incidents are resolved promptly within defined SLAs Escalate unresolved issues to the appropriate technical teams, vendors, or third parties as needed Ticket Management: Manage and track incidents, problems, and change requests using the ticketing system (e.g., Salesforce, ServiceNow, NetAdmin, JIRA, or Remedy) Ensure all tickets are … diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform root cause analysis for recurring network issues and recommend improvements or solutions ChangeManagement & Maintenance: Participate in scheduled maintenance windows, supporting planned network changes and upgrades Ensure all changes adhere to the changemanagementMore ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Atomic Weapons Establishment
teamwork within a diverse workforce. Candidate capabilities should include: Leadership and team-building skills. High energy for successful project delivery. Proficiency in project documentation, management plans, and risk assessments. Experience with project management tools, budgeting, changemanagement, and goal setting. Ability to prioritize in complex, high … environments. Proven track record in driving project progress cooperatively. Strong interpersonal and stakeholder relationship skills. Knowledge of project tracking, KPIs, and progress reporting. Risk management techniques and lifecycle governance experience. Problem-solving skills and creative collaboration abilities. Commitment to continuous improvement and adaptability. Positive attitude, initiative, enthusiasm, and flexibility. More ❯
NIST and Cyber Essentials/Plus. We'll also look for your experience in: • Developing cyber policy and procedures • Data protection and privacy • Security changemanagement • Understanding business continuity resilience and incidence response • Networks, core infrastructure and systems Desirable qualifications include: CISSP, CISM, CRISC, CCP Any individual without More ❯
Wintel Systems Administrator - Platform Manager - MUST BE DV CLEARED Are you a technical expert with a strong background in Windows systems and network management ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make … a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support , troubleshooting and resolving issues efficiently. Work within configuration and changemanagement policies to ensure smooth operations. Collaborate with different departments to maintain network security . Ensure all processes, procedures, and work instructions are More ❯
IT organisation is hiring for an experienced Identity and Access Management (IDAM) Architect to be based in Basingstoke. This role requires full-time onsite and requires DV Clearance. Salary ranges between £70K - £80K plus 10% bonus and car allowance. As an Architect, you will play a key role in … designing and delivering cutting-edge Identity and Access Management solutions. Working closely with cross-functional delivery teams, you will lead the architecture of secure, scalable systems that meet both functional and non-functional requirements. Reporting to the Solution Owner, you will own the full lifecycle of your work packages … from High-Level and Low-Level Design (HLD/LLD) through to ongoing documentation, governance, and change management. Responsibilities: * Architect and maintain secure, scalable IDAM solutions. * Produce, review, and maintain HLDs/LLDs and design documentation. * Ensure compliance with governance standards and review processes. * Collaborate with delivery teams to More ❯