15 of 15 Change Management Jobs in Cardiff

and enterprise applications. Manage and resolve complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a … core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and … ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement and innovation. Desirable Qualifications: HNC/HND, Degree, or equivalent in an IT-related field. ITIL Foundation Certification. Experience with asset management and technical project leadership. Why More ❯

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯

the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertise—including hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯

will create and communicate a compelling service vision and roadmap ensuring the right balance of meeting business/user objectives and managing technical risk. As an expert in product management and user centred design , you'll provide digital leadership, introducing and embedding embed digital culture and skills with your teams, and ensuring your products perform well. You'll contribute … will take a hands-on yet strategic role in leading, developingand running your service. You will provide product and service leadership , acting as a subject matter expert on product management, user-centred design and digital leadership. Working closely with your product teams , you will embed and develop the digital service standard, to ensure high-quality digital healthcare solutions in … your service, own the roadmap, lead the teams, engage with senior stakeholders in Welsh Government and the NHS Executive. You will also mentor and support team members , build product management skills , and contribute to a community of practice that enhances service ownership within DHCW. You will be able to find a full Job description and Person Specification attached within More ❯

At Peregrine, were constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. How Specialist Talent Works At Peregrine, we … Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: Business Change Manager Job description/Overall Aim: The post holder will need to be comfortable working in a fast-paced environment whilst leading pieces of work, and ensuring they are … delivered to the highest quality. Key Responsibilities: Leading on the delivery of business change activity, working with the Head of Business Change to support delivery of the Business Case, benefits and outcomes. Acting as a bridge between the project/delivery and business users to ensure that activities are planned and completed to enable the business to implement More ❯

At Peregrine, were constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. How Specialist Talent Works At Peregrine, we … Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: Business Change Manager Job description/Overall Aim: The post holder will need to be comfortable working in a fast-paced environment whilst leading pieces of work, and ensuring they are … delivered to the highest quality. Key Responsibilities: Leading on the delivery of business change activity, working with the Head of Business Change to support delivery of the Business Case, benefits and outcomes. Acting as a bridge between the project/delivery and business users to ensure that activities are planned and completed to enable the business to implement More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

experience If you are a good match, make an application. Location/s: Reading, Cambridge, Brighton, Bristol, Cardiff; UK Recruiter contact: Cassidy Browne Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our … our business. Digital is going to play a huge role in assisting us to achieve our ambitious Growth Plan. Our clients are facing difficult challenges including pollution, leakage, climate change and many more. It is clear that digital services and solutions are going to be needed to solve these challenges in an efficient way. Traditional approaches need to be … journeys. To meet the demand, we are growing our Digital Team. We are looking to recruit new staff who have digital skills and a track record of implementing digital change for water company clients. The role will be working on live commissions, although there are opportunities to assist with internal implementation initiatives. What do we mean by digital? Digital More ❯

As a member of the Senior Management Team, the Chief Technology Officer will have overall responsibility for change, technology, and business intelligence. This role requires utilising technology to drive efficiencies in IT, data, and change management across the business, along with the ability to engage in detailed technical discussions while maintaining a strategic overview This role … falls under SM&CR and holds SMF 24 responsibilities. Significant management experience at senior level in IT and change field, including operating at a strategic level Project management of third-party IT projects Digital strategy development and implementation Key responsibilities will include: Maintain and communicate a vision of how IS will support future business direction, relationships and … working practices, championing the use of innovation to support the Group's growth ambitions. In conjunction with the senior management team, develop a coherent digitally enabled IT strategy for adoption by the Board, and manage the tactical implementation of this strategy whilst continually reviewing it with regard to business direction, economic conditions and significant IT developments and innovation. Be More ❯

vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and … achieve 99.9% service availability, whilst always providing a high level of customer service Responding to outages and major incidents, providing 3rd line support and analysing root cause Perform necessary change management, whilst minimising customer impact Maintain and upgrade the Core network, working with both internal and external stakeholders to maintain network operations Act as a senior technical mentor … L2/L3 VPNs, QoS, and high-availability architecture Strong troubleshooting and diagnostic skills in large-scale, multi-vendor environments Familiarity with network monitoring (SNMP, NetFlow, etc.) and configuration management tools Clear communication, documentation, and leadership skills Knowledge of access control models and network security Can work well under pressure, whilst maintaining a high attention to detail Proactive team More ❯

insights with the team Liaise with IT, Operations, Marketing, and vendors to support tool integration About You Legal qualification or experience in a legal environment Business experience in project management, process improvement, or change management Strong interest in technology, especially AI in legal contexts Excellent analytical and problem-solving skills Clear communicator, both written and verbal Able More ❯

to provide short-term support focused on data literacy, user engagement, and cultural change. In your new role as a Data Literacy & Power BI Specialist, you will: - Lead release management and champion the promotion of new or updated Power BI dashboards and reports. - Conduct user training sessions and demonstrations to enhance understanding and adoption. - Drive communications and engagement to … with Power BI, including developing and promoting dashboards. - Strong understanding of data literacy and the ability to communicate complex information to non-technical audiences. - Background in delivering training and change management in data-centric environments. - Excellent communication and stakeholder engagement skills. What you'll get in return This is an excellent opportunity to be at the forefront of More ❯

to provide short-term support focused on data literacy, user engagement, and cultural change. In your new role as a Data Literacy & Power BI Specialist, you will: - Lead release management and champion the promotion of new or updated Power BI dashboards and reports. - Conduct user training sessions and demonstrations to enhance understanding and adoption. - Drive communications and engagement to … with Power BI, including developing and promoting dashboards. - Strong understanding of data literacy and the ability to communicate complex information to non-technical audiences. - Background in delivering training and change management in data-centric environments. - Excellent communication and stakeholder engagement skills. What you'll get in return This is an excellent opportunity to be at the forefront of More ❯

and assisting in training delivery Utilising automation tools such as Dynamo and RF Tools to streamline workflows Supporting CDE systems such as BIM 360/ACC and contributing to change management processes About You: To be successful in this role, you should have: Proficiency in Autodesk Revit, with hands-on experience delivering MEP projects Familiarity with CDE platforms More ❯

and assisting in training delivery Utilising automation tools such as Dynamo and RF Tools to streamline workflows Supporting CDE systems such as BIM 360/ACC and contributing to change management processes About You: To be successful in this role, you should have: Proficiency in Autodesk Revit, with hands-on experience delivering MEP projects Familiarity with CDE platforms More ❯