14 of 14 Change Management Jobs in South Wales

our award winning customer service, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through Monzo. The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the … right place at the right time to support our customers. Role: Forecast Change Manager - responsible for the end-to-end Forecast Change Request (FCR) process, partnering with Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. Responsibilities Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented. … correctly scoped and delivered through the FCR process. Tracking the implementation of approved forecast changes and validating they meet agreed business objectives. Establishing an clear accountability framework for forecast change owners, empowering timely delivery. Analyzing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. Qualifications & Skills Advanced Planning Skills: strong More ❯

are logged, tracked, and resolved in line with service levels. Develop and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on … to user queries. Maintain ITIL awareness, ensuring professional service delivery. Monitor and report on performance against Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Manage requests for change in line with the National Change Management process. Produce management reports highlighting trends, risks, and abnormal system performance. Contribute to documentation, procedures, and the development of More ❯

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Act as a subject More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

Manager in the development and preparation of the overall plan in relation to WPAS. This will include planning key work-streams regarding new functionalities and their implementation, providing business change management assistance with WPAS related projects and ensuring a comprehensive training service is provided. This post requires excellent organisational skills and the ability to communicate effectively. The successful … to develop, maintain and maximise in-depth specialist knowledge. This will require attention to detail and strong relationships with colleagues and services to fulfil accurate data within the system. Management/Supervisory skills are required to take responsibility for junior staff within the team. About us Aneurin Bevan University Health Board is a multi-award winning NHS organisation with … benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support More ❯

are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are … the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress … performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration More ❯

are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are … the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress … performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration More ❯

that drive better outcomes for students and institutions. What You'll Do - Deliver project workstreams, from requirements gathering to implementation. - Collaborate with stakeholders across academic and professional services. - Support change management, business case development, and process redesign. - Build sector knowledge and credibility in education technology and data. - Contribute to thought leadership and client engagement. What We're Looking More ❯

day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of salvage categories Claims management Liaise with Field planning team, repairers and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to … working environment Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Structured in your approach with effective time management and the ability to manage your workload, prioritising to ensure that deadlines are met Good attention to detail, analytical thinker, solutions focused and great at problem solving Thrives working … grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual More ❯