full benefits package. Shift based (panama shift) days and nights. Responsibilities; Identify operational issues Continuously analysing and improving the process Troubleshooting/Maintenance Incident Management Problem ManagementChangeManagement Identify priorities by assessing objectives Investigating complaints and suggestions Increase efficiency Develops operational solutions by defining, studying … estimating, and screening alternative solutions Continuous Improvement Process Monitoring technical availability Improving operational quality results Supervision of implementing changes ChangeManagement Contributing information and opinion to unit design and modification teams Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends … and developments Qualifications/Experience; IT based qualification and 3-5 years experience in IT An understanding of warehouse operations and supply chain management Technical knowledge of Linux and Windows operating systems SQL Database knowledge Desirable; 1+ years experience in software application support and incident investigation 3-5 years more »
Microsoft Office, DCRM Administration of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and changemanagement adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations more »
involved. Assist in the bidding process by developing proposals with clear cost, resource requirements, and schedules aligned with business deliverables. Demonstrate proficiency in Project Management, whether managing aspects individually or as part of a multidisciplinary team on larger projects. Uphold professional conduct at all times. Additional Technical Expertise Specialised … systems level. Familiarity with operational processes and procedures, gained from either direct involvement or contributing insights. Proficient understanding and application of risk, opportunity, and changemanagement processes, supporting proactive implementation and management. Ability to recognize technical, commercial, and program impacts related to risk and change. Competence in developing … and evaluating plans by identifying interdependencies and conducting critical program analysis to identify key deliverables beyond the critical path. Strong stakeholder and people management skills to advocate the value-added nature of activities to reluctant parties. Persistence and confidence in challenging stakeholders for information and issue resolution. Experience with more »
technical, and administrative tasks, ensuring operational stability and efficiency. Key Responsibilities: Identify and address operational issues promptly Lead troubleshooting procedures including Incident, Problem, and ChangeManagement Drive continuous improvement processes to enhance stability and efficiency Anticipate and mitigate operational challenges Establish and promote best practices within the team … Provide operational management insights based on data analysis Skills and Qualifications: NVQ/BTEC/C&G Level 3 in an IT discipline or equivalent experience Technical knowledge in Linux and Windows operating systems Strong knowledge of SQL databases Experience writing scripts The ability to "talk tech" to non … technical stakeholders Desirable: Understanding of warehouse operations and supply chain management Desirable: Experience in software application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITIL Foundation certification is a plus Company Benefits: Competitive salary more »
