Job Title: IT Service Manager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code (BSC), Elexon … years of expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & Service Transition Manager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … production. You'll work within an ITIL-based framework, coordinating across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage ChangeManagement, Release Management, and Service Transition processes. Lead CAB meetings, oversee change reviews, approvals, and More ❯
to make the world a safer place - https://youtu.be/JmcKLJTrHLc Job Purpose: Responsible for directing a business-critical function through lower management levels, integrating multiple disciplines and departments to achieve strategic goals. This role establishes and implements strategies that enhance productivity, streamline processes, and foster a … objectives and influence strategic decision making. Foster a culture of continuous improvement by engaging employees at all levels in problem-solving and innovation and changemanagement mindset. Analyse operational data to identify trends, gaps, and opportunities for enhanced efficiency, making data driven decisions that impact business outcomes. Ensure … and digital transformation efforts to streamline processes and enhance operational capabilities and support strategic growth initiatives. Knowledge: Bachelor’s degree in business, Engineering, Operations Management, or a related field (Master’s preferred). 7+ years of experience in operational excellence, process improvement, or a related role within an operational More ❯
stevenage, east anglia, United Kingdom Hybrid / WFH Options
Capgemini Engineering
day one in a challenging but rewarding and meritocratic environment. Concept, Development, Validation and Verification (V&V) of Space systems. Leading end-to-end changemanagement across the product V-cycle. Supporting the formulation, decomposition, validation, and full traceability of system requirements. Planning, execution, and summarizing V&V … results analysis. Managing requirements and V&V using IBM Rational DOORS. Technical documentation and analysis. Managing document release with the Windchill platform. Non-compliance management Consulting with stakeholders to elicit and manage their capability needs and define requirements. Proposing solutions to address client needs. Supporting bid work, including costing … built an inclusive and welcoming environment, for everyone. Your Skills and Experience Proven experience and knowledge of space systems. Knowledge of V-cycle and changemanagement process. Strong understanding of Systems Engineering theory and processes and being able to adapt existing approaches and define new ones. Proven experience More ❯
Project Manager (Bilingual: French & English) Hybrid €40,000 - €55,000 per year In this pivotal role, you’ll be responsible for driving forward strategic change initiatives across both business and technology domains, helping shape the future of a forward-thinking organisation. Key Responsibilities Lead the full lifecycle delivery of … reporting. Ensure realisation of defined project outcomes and benefits, tracking KPIs and success metrics. Contribute to the ongoing development and continuous improvement of project management and change frameworks. About You Fluent in both English and French – essential for collaborating with stakeholders across regions. Proven experience delivering end-to … end business and/or technology change projects. Strong understanding of project and changemanagement methodologies such as PRINCE2, Agile etc. Exceptional leadership, stakeholder engagement, and influencing skills. Skilled in project planning, reporting, financial management, and benefits realisation. Proactive, hands-on approach with strong problem-solving More ❯
requires the ability to work both independently and as part of a team, as well as within the wider organisation. Good communication and time management skills are essential. Relevant qualifications and prior experience in a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/… devices, multifunction printers, Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Changemanagement, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU … Assist all users with any logged IT related incident when called upon working to resolve service requests within agreed SLA. • Take ownership of incident management and problem analysis for major incidents to implement permanent fixes with the aim of restoring service as soon as possible and ensuring root cause More ❯
cambridgeshire, east anglia, United Kingdom Hybrid / WFH Options
Belcan
you master any new skills. As a SharePoint Administrator, you will play a vital role in our team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office 365 applications. … to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance on record management and structure within the Maintenance Management System. Create and update records, manage maintenance schedules, and oversee general system administration. Handle design modifications, user … permissions, group management, page creation and modification, and the generation of SharePoint sites using Power BI, Power Apps, and Power Automate. What We’re Looking For: Strong IT skills with a deep understanding of the MS Office 365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. More ❯
fundamental role in our Business execution as a Lead Configuration Engineer to support our Combat Air Sector As a Lead of a Configuration & Data Management team, you are expected: To drive a pro-active approach into IPT’s To create a culture of encouraging new ideas and innovative solutions … solutions To provide a C&DM Basis of Estimate (BoE) into Work packages To build and manage Customer and Supplier relationships To Demonstrate self-management and development of self and others To provide C&DM input to Business wide Process Improvement initiatives To provide C&DM training to all … as required To develop and promote knowledge and use of PLM and associated Engineering tools Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, ChangeMore ❯
stevenage, east anglia, United Kingdom Hybrid / WFH Options
Eclectic Recruitment Ltd
and applicants are therefore required to be a British Citizen or Dual UK National (including British Citizenship). Key responsibilities will include: Manage Configuration Management (CM) processes, ensuring accurate documentation and control of product configurations. Lead engineering changemanagement, including preparation and presentation of changes in change … Produce and review CM documentation to ensure compliance with governance standards. The successful candidate will have: A background in Configuration Control or Technical Data Management within a Defence or Aerospace industry or similar. Evidential experience in interpreting technical data and Bills of Materials for large and complex product assemblies. … Familiar with the principles of Configuration Management within an aerospace or defence setting; preparing and handling Configuration Management documentation which is used to provide governance and control of project activities. Experience of managing and implementing engineering design changes across a multi-stakeholder environment, including the preparation and presentation More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
top shape. Want to come and be a part of it? What will you be doing? Youll lead and constantly improve ITIL-aligned service management processes with a focus on operational stability, scalability, and user satisfaction across facilities and telecoms infrastructure. Youll drive the ChangeManagement process … service platforms. Maintain a robust Service CatLog and enforce Service Level Agreements (SLAs), ensuring consistent performance across internal and external service providers. Youll chair Change Advisory Boards (CABs) and maintain an authoritative change calendar, aligning changes with facility maintenance windows and operational risk periods. Youll conduct service reviews … analysis, and root cause investigations to proactively reduce incidents. Support technology refresh initiatives, system migrations, and vendor transitions. What youll bring Youll have Service Management, with substantial experience in environments involving telecommunications, building/facility systems, or critical infrastructure. Deep knowledge of ITIL v3 or v4 frameworks, with demonstrated More ❯
Compliance & Validation: Ensure all business systems adhere to GxP regulatory requirements, with a focus on GAMP 5 best practices for system validation. ERP System Management: Support and enhance the functionality of SAP or MES ERP systems , working closely with stakeholders to streamline operations. Requirements Gathering: Collaborate with cross-functional … teams to gather and document business requirements, translating them into technical specifications. Risk & ChangeManagement: Identify risks associated with system changes and implement appropriate mitigation strategies. User Training & Support: Develop training materials and provide user support for system enhancements and changes. Stakeholder Engagement: Serve as a bridge between More ❯
and the Quality Systems operate in accordance with the requirements of the departmental Standard Operating Procedures Key duties will include : Ensure the Electronic Quality Management System (QMS) and Quality Control Laboratory systems and software used to support the manufacture, packaging, testing, storage and distribution of marketed drug products comply … SOPs and training materials for system administration activities, Qualification and Validation activities. Support the maintenance and administration of the Electronic QMS. Support the effective management of the administration of QC laboratory system applications providing independence of access for administrator activities Ensure Qualification and Validation of equipment, processes, systems is … and Validation documentation. Ensure user access to systems is maintained in line with procedures and support is provided to facilitate the set up and changemanagement of system data and ensure continuous system availability and functionality. Support the Management of the relationships with external system providers for More ❯
transformation initiatives, including ERP deployments and continuous improvement programs. Contribute to global process governance frameworks and standard operating procedure (SOP) libraries. Provide input to changemanagement and training materials as new processes are rolled out. Required Skills/Experience The ideal candidate will have the following: Proven experience … and model processes using BPMN or similar frameworks. Experience building or managing Global Process Matrices or similar governance structures. Celonis experience required Strong stakeholder management and workshop facilitation skills. Proficient in using tools such as Visio, ARIS, Signavio, or Lucidchart. Comfortable working in a global, matrixed environment. Desired/ More ❯
part of a critical service operation. Key Responsibilities Provide expert support across Windows-based systems and infrastructure Implement and document technical changes via established change control processes Contribute to service performance monitoring and incident/problem resolution Support technical project delivery under guidance of project managers Analyse service data … of the business context and customer needs Qualifications and Skills Solid experience with Windows Server environments and enterprise infrastructure Familiarity with incident, problem, and changemanagement processes Comfortable working with structured SLAs and statistical service reporting Knowledge of Active Directory, system software, and IT operations Team-oriented with More ❯
adoption strategy with regards to people, process and technology solutions Ensure the appropriate governance when utilising third parties Assist Service during Incident, Problem, and ChangeManagement processes when required Experience/Qualifications – IT Business Partner (Sales, Brand and FP&A) Experience of delivering SAP & Information based projects Strong More ❯
St. Neots, Cambridgeshire, East Anglia, United Kingdom
MASS Consultants
of the business. Acting as a mentor, you will coach colleagues with less experience in completing projects on time and in accordance with the changemanagement procedure. Essential: Ability to install and configure Windows Server 2022/2025 technologies, including WSUS, Active Directory, Group Policy, DHCP, NPS, LDAPS … SANs (including iSCSI, Raid) and Dell Servers Experience using Software such as: Nessus, Ad Audit Plus, Siem, Wireshark, SQL Server, and Jira Service Desk Management Networking: Routing Protocols (OSPF) Multicast QoS Layer 2 Protocols (RSTP, VLANs, Port Channels, Trunking, Storm Control, BPDU Guard) Security (802.1x, Port Security, IPSec VPN More ❯
across the business to implement and improve networking and voice arrangements. You will blend several skillsets including network technology assessment, design, implementation, operation, governance, changemanagement and communications. The main measure of success for this role is upholding the IT and organisational resilience, concerning threats and incidents. More ❯