Here at Ruby Energy we continue to grow into 2025 and have a new position available for Senior Project Manager/Business Change Manager, based at our offices in Fleetwood. In this role, you will project manage the business change activities associated with major new business systems, including CRM, sales, billing, collections, and customer portals. You will be … new systems, effective workflows and the business adapting to new ways of working. Main Responsibilities (but not limited to): Coordinate and where appropriate lead on the end-to-end management of business change across the organisation, ensuring alignment with Ruby Energy's strategic objectives and transformation goals. Project manage change initiatives within the wider business operations function … key stakeholders to ensure that the business transformation programme is cohesive, well-coordinated, and that all necessary processes and systems are aligned for a smooth transition. Develop and manage changemanagement plans, ensuring that change initiatives are effectively communicated, and that all stakeholders are engaged throughout the process. Ensure business readiness for change by supporting the More ❯
Fleetwood, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
Here at Ruby Energy we continue to grow into 2025 and have a new position available for a Senior Project Manager/Business Change Manager.In this role, you will project manage the business change activities associated with major new business systems, including CRM, sales, billing, collections, and customer portals. You will be the key link between the introduction … Head Office in Fleetwood, with some travel to our offices located in Manchester. Main Responsibilities (but not limited to): Coordinate and where appropriate lead on the end-to-end management of business change across the organisation, ensuring alignment with Ruby Energy's strategic objectives and transformation goals. Project manage change initiatives within the wider business operations function … key stakeholders to ensure that the business transformation programme is cohesive, well-coordinated, and that all necessary processes and systems are aligned for a smooth transition. Develop and manage changemanagement plans, ensuring that change initiatives are effectively communicated, and that all stakeholders are engaged throughout the process. Ensure business readiness for change by supporting the More ❯
teams. Accurately record, update and document requests using the IT service desk system. Install and configure new ICT equipment. Managing access to applications and technology systems through effective access management (User Account Management). Maintaining a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Willing to attend internal … record, update and document requests using the IT service desk system. To install and configure new ICT equipment. To manage access to applications and technology systems through effective access management (User Account Management). To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Be willing to … a number of productive working relationships across the organisation. Analysing, interpreting, and reporting information and knowledge of technical subjects and concepts to influence decisions. Using incident, problem, request and changemanagement processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Maintaining an awareness of your own development needs, actively More ❯