Transformation Programme. As a key member of the Future NHS Workforce Solution Transformation Programme, you will have the opportunity to showcase your experience in a wide range of Service Management skills contributing to the development of the Service Management approach for the transformed service. You will possess a strong background in IT Service Management, with a solid … understanding of ITiLv4 practices. Your expertise in IT service management, service provision, relationship management and supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented IT Service Manager who can fulfil the outlined requirements. What do we offer? o 27 days … of the job In this role, the post holder will support a series of dedicated assurance activities within the Future NHS Workforce Solution Transformation Programme with a focus on ChangeManagement assurance, including: Service design and delivery, including the development of the service management approach and application of IT Service Management. (ITSM) Change Enablement and Organisational More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Turning Point UK
delivering innovative, impactful solutions that make a tangible difference in people's lives. A new and exciting opportunity has arisen for a Project Manager to join our dynamic Project Management Office (PMO) team on a fixed term 12 month contract There is a possibility that this post will be made permanent at the end of the fixed term contract. … As part of this team, you will lead the delivery of projects that drive real change across the organisation focussing initially on new service implementation projects. Each year Turning Point bids for contracts to deliver health and social care services across England. Bids which we win generally go live around the beginning of the financial year, but preparations start … are planned and delivered to time and budget, working closely with the relevant business unit, and colleagues in other central service departments. Later the role may extend to include : • management of non IT, as well as IT, components of new service implementation projects, • management of business change/transformation projects which have limited or no IT components. More ❯
month contract basis. This position, which reports to the Head of Corporate Affairs, UK, serves as a key link between leadership and employees, ensuring effective information flow, supporting changemanagement, and fostering employee engagement. The role collaborates closely with HR, site leadership teams, and regional/global communications functions to deliver cohesive messaging that supports their business objectives … in developing and implementing communications strategies that drive employee engagement Experience in R&D/technical/scientific, agricultural, or chemical manufacturing environments strongly preferred Proven track record in changemanagement communications Excellent writing, editing, and verbal communication skills with ability to adapt messaging for different audiences Proficiency in digital communication platforms, content management systems, and analytics More ❯
a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, changemanagement practices, and SRE support, we are inviting you to join our success story.As our Site Reliability Engineering Manager you will:- Lead, coach, and develop a More ❯
Role: SAP Business Analyst Location: Blackburn, BB1 2FA - Office Based (location subject to change due to planned northwest office relocation) Contract: Full-Time/Permanent Salary: Circa £45,000 Company: EG Group About the Role: EG Group are excited to have an opening for a highly capable SAP Business Analyst to join our multi-disciplinary Applications SAP Centre of … Develop and execute test scenarios and scripts, support User Acceptance Testing (UAT), and ensure defect resolution before go-live. Champion quality assurance, governance, and risk controls across all deliverables. ChangeManagement & Communication Support change impact assessments, user training, and adoption strategies to ensure smooth transitions. Act as a trusted liaison between business teams, SAP CoE, and external … vendors, providing clear and timely communication to all parties. Governance, Risk & Vendor Management Contribute to SAP governance processes, ensuring solutions meet compliance, security, and audit requirements. Collaborate with procurement and vendor management teams to monitor external delivery performance, holding partners to account against contractual and project commitments. Continuous Improvement & Reporting Identify opportunities to optimise the use of SAP More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
life cycle & data migration for a retained client list. This role involves managing the onboarding and implementation of their software. The Implementation Consultant role involves a mixture of project management, product knowledge and changemanagement to ensure customers are reaching full potential from their software services. You will guide customer through configuration, onboarding, training and internal adoption … responsibilities: Providing client onboarding and delivery Leading end-to-end implementation projects including discovery, configuration, UAT and go-live Coordinate with internal technical teams and provide project and stakeholder management Develop details project plans and serve as the primary contact throughout software implementation Facilitate onboarding workshops, walkthroughs, and regular status updates Provide product configuration and testing Core experience: Strong … SaaS implementation, onboarding/consulting experience Excellent client-facing experience Experience managing concurrent project Experience with data integrations and some configuration tasks Experience with API integration is desirable Project Management certification is desirable This is an excellent opportunity to join a company who are going from strength to strength, they have established strong client relationships and have a good More ❯
strong understanding of how the systems fit together and how to support them operationally. This is a hands-on position, not one for someone who has moved entirely into management, and also plays a vital role in managing complex stakeholder relationships, you’ll manage competing priorities, high expectations, and challenging change management. The Company The Head of Systems … knowledge of Microsoft Dynamics 365 CE and FO within a manufacturing environment Experience managing a sizeable IT estate, including infrastructure, applications, ERP, CRM, and service delivery Proven stakeholder and changemanagement skills in complex or distributed teams Certifications like ITIL, PMP, or Microsoft are desirable So What’s Next? If you’re a technically strong IT leader ready More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Atrium Workforce Solutions Ltd
IBM FileNet P8 (Content Engine, Process Engine, Content Navigator) Email journaling and archiving solutions ECM migrations and integrations Workflow design and implementation in FileNet System configuration, maintenance, and troubleshooting Changemanagement execution and risk mitigation Familiarity with dual-running and legacy-to-target environment migrations Documentation and runbook creation for repeatable processes (JIRA & Confluence) Collaboration with infrastructure, operations More ❯
Replicate issues to verify and escalate product-related bugs Manage service requests, including access provisioning and standard changes Capture and assess user requirements, highlighting functionality gaps and supporting minor change requests Deliver basic training, create documentation, and develop self-help resources to enhance user experience Contribute to automation, continuous service improvement initiatives, and the successful delivery of Atlassian projects … in collaboration with internal teams and external partners Your skills and experiences: Basic knowledge of ITIL practices (incident, request, problem, changemanagement). Clear communicator, able to explain technical solutions to non-technical users. Stron g customer service orientation, with patience and empathy in user interactions. Team player, collaborating effectively with infrastructure, development, and vendor support teams. Quick … learner with a proactive approach to developing technical knowledge. Previous experience working within a 1st or 2nd line support desk preferred Previous experience in user and group management, permissions troubleshooting, and access requests preferred Hands-on experience supporting end-users in Jira, Confluence, Bitbucket, Bamboo, and Crowd desirable but not essential Benefits: As well as a competitive pension scheme More ❯
across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and … A proactive, customer-first mindset with great interpersonal skills. Technical Knowledge Advanced troubleshooting skills (hardware/software, remote tools like TeamViewer, RDP). Familiarity with Microsoft Intune and endpoint management tools. Understanding of networking basics (TCP/IP, DNS, DHCP) and cybersecurity awareness (e.g., GDPR ). Active Directory user management and group policies experience. Service Excellence Comfortable working … in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident/problem/change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
that meets the sector's evolving needs. To succeed in this high-impact role, you'll bring strategic leadership and sector-wide visibility, driving engagement through expert communication and change management. You'll guide delivery teams, challenge assumptions, and influence decisions to ensure the programme meets stakeholder needs and delivers meaningful benefits for UK higher education. What you'll … achieves its intended benefits for all stakeholders. Report into governance groups with clarity and transparency, ensuring key decisions, risks, and progress are communicated effectively within established frameworks. Lead stakeholder management by driving collaboration across statutory bodies, provider groups, and suppliers, balancing competing priorities, resolving complexities, and building consensus across the sector. Provide financial oversight by managing the programme budget … to ensure strategic alignment and compliance. Visionary and strategic thinker with the ability to shape long-term direction and drive transformative change. Holds MSP or equivalent programme/project management qualification or demonstrates comparable experience. We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we More ❯
business process improvement techniques and information security best practices. Strong organisational skills to manage competing demands and deliver work to tight deadlines. Proficiency in Microsoft Office 365 and case management systems. Experience in developing and delivering training materials. Experience in supporting change management. More ❯