9 of 9 Change Management Jobs in Glamorgan

are logged, tracked, and resolved in line with service levels. Develop and maintain strong working relationships with customers and service users. Maintain databases and information flows that support service management, including carrying out audits and producing scheduled/ad hoc reports. Communicate with the customer base regarding downtime, service changes, and incident updates. Resolve user issues promptly, drawing on … to user queries. Maintain ITIL awareness, ensuring professional service delivery. Monitor and report on performance against Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Manage requests for change in line with the National Change Management process. Produce management reports highlighting trends, risks, and abnormal system performance. Contribute to documentation, procedures, and the development of More ❯

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Act as a subject More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

support specific activities to improve development processes and the optimization of releases procedures. Key Responsibilities: Install, deploy and configure .Net Applications and other Web Applications. Use Microsoft SQL Server Management Studio to manage databases, permissions backups and deploying SQL scripts. Deploy changes across environments following a structured approach e.g. via DEV, TEST and then to PRD depending on sign … procedures/documentation for deployments and troubleshooting. Communicate with and manage stakeholder expectations in a professional manner. Contribute to and maintain environment standards. Ownership of all environment documentation, ensuring change control is applied and all versions are current. Identification of technical documentation gaps the remediation of such gaps. Ensure adherence to existing Change Management Policy. Perform daily … issues Proven experience working with and managing stakeholders Good communication skills (verbal and written) Experience creating and maintaining build and deployment pipelines Experience with automation Windows Server SQL Server Management Studio IIS and Apache Tomcat (Web services) Virtualisation software Package management tools like CloudSmith or JFrog Artifactory CICD process with ideally with SAST and SCA code analysis PowerShell More ❯

pipelines Excellent problem-solving, communication, and stakeholder engagement skills Bonus if you have: Experience with infrastructure-as-code and containerisation tools (Terraform, Docker, Kubernetes) Knowledge of GraphQL, microservices, and change management principles Exposure to Azure DevOps, GitHub Actions, or Jira for pipeline automation What you'll get in return A rare opportunity to shape a greenfield cloud and More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯