This Senior Project Manager role will report to the Head of Project Delivery, within the Programme Delivery directorate, working in partnership across Information Services. You will provide strong Project Management and Business Analysis skills to manage and drive the work of the team who are developing the systems and services to enhance the staff and student experience. Position : Senior … Full time Location : Glasgow Employer : University of Glasgow Main Duties and Responsibilities 1. Responsible for leading the delivery of projects: within agreed timescales, budgets, and scope: driving project initiation; management of the project and its resources to produce successful services that meet business needs. 2. Responsible for concurrently managing several large size organisational, process, systems and data projects across … all Colleges/University Services and central functions. 3. Management of project staff resources for large project teams often including external parties, providing support, leadership and direction: developing plans for the delivery of required work and allocating the work according to resource type required, availability and skills; monitoring progress of work against plan, evaluating alternatives and initiating corrective action More ❯
Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident Follow major incident process Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. … improve detection capabilities. Generate detailed reports on emerging threats, attack trends, and security posture improvements. Monitored and analysed security logs from SIEM platforms to identify suspicious activity. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Own the development and implementation of SOC Use Cases Evaluate new security technologies and … recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident More ❯
Overview Join Our Team of Project Professionals Seeking ambitious Business Analyst for 24-month contract to help drive projects within our Insurance Broking Accounting team. As part of the ChangeManagement team, you will be instrumental in driving projects of varying sizes and complexities, including mergers and acquisitions, divisional change initiatives, and digital transformations. We are seeking … an established and ambitious Business Analyst with a robust background in process mapping and operational process improvement. Your exceptional stakeholder management skills, honed within large, complex business environments, will be key to implementing controlled and methodical changes to our processes and systems. If you are ready to contribute to project solutions and thrive in a collaborative setting, we encourage … these into solution requirements. Plan, design, and deliver the handover of business processes to the functional owner in a way that allows for continuous improvement. Design and support the management of User Acceptance Testing, providing input into the resolution of any fixes. Support project rollout and handover. About you Experienced Business Analyst with expertise in large, complex businesses. Experience More ❯
What you'll be doing: The Incident, Problem & Change Manager is a key role within the service desk/service operations function, responsible for leading the end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes … are identified and resolved, and changes are controlled and communicated with minimal risk to service quality. This role requires close collaboration with service desk teams, technical support groups, account management, and client stakeholders to drive service stability and continuous improvement. The successful candidate will also participate in an on-call rotation to ensure 24/7 coverage of critical … incidents. Key Responsibilities Incident Management Lead and coordinate the resolution of major and high-priority incidents, ensuring swift service restoration and minimal business impact. Chair major incident review calls and drive timely updates to stakeholders, including senior leadership and customers. Ensure adherence to the incident management process, SLAs, and escalation protocols. Maintain detailed records of incident timelines, communications More ❯
as a Senior Project Manager. This pivotal role involves ensuring successful delivery of agreed business outcomes and orchestrating collaborative efforts across the business to plan, de-risk, and execute change initiatives. This role with focus on Data Protection within the organisation. Responsibilities: Lead the successful delivery of agreed business outcomes by collaborating with stakeholders across the business, planning, de … risking, and managing day-to-day project activities. Offer guidance on change policies and processes to colleagues, oversee project management staff, and collaborate with departmental leaders in developing projects and programs. Plan project work scope, resource allocation, and timelines in coordination with department leaders and the Executive, providing transparent updates on expected deliverables. Manage project risks by working … with stakeholders, documenting and addressing them using comprehensive methods, and ensuring documented action plans are followed and updated transparently. Ensure alignment of all activities with change policies, procedures, and standards, fostering a culture of learning from gaps and supporting colleague development. Motivate project teams by establishing clear goals, ensuring role clarity, and efficient stakeholder management throughout the changeMore ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
You are naturally curious, ambitious, and brave. You want to do big things, and we have the roles to make that happen.An exciting opportunity has arisen within IT Service Management for a manager to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team as a people leader, leading and inspiring them … and ensure the function continues to meet the needs of a growing, ever-changing business. You will be responsible for the leadership and direction of the SACM Team: Configuration Management (CM) as well as Hardware Asset Management (HAM) and Software Asset Management/License Management (SAM). The role will need the manager to work in … conjunction with multiple business units across Business areas, IT Development & Change, and Support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. The role requires the successful candidate to lead a team of More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Lorien
Service Desk Manager role will have: Significant experience in an IT service or support function, with a proven track record of managing service desk operations Excellent knowledge of incident management, changemanagement, and ITIL best practices Strong analytical and problem-solving skills to identify and address service desk challenges Exceptional communication and interpersonal abilities to liaise with … stakeholders at all levels A degree in IT, Business Management, or a related field, or equivalent industry experience Important - This service desk is 24/7 so some evening/night/weekend shifts may be required. If you're ready to take on a rewarding challenge and contribute to the success of this dynamic company, we encourage you More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Getronics
intelligence to journey owners, product teams, and executive stakeholders. Work with Service desks, Resolver teams, HR and Marketing to embed customer feedback mechanisms and closed-loop processes that drive change and enhance customer satisfaction. Promote a customer-first culture by storytelling and delivering clear, engaging insights that inspire action and behaviour change. Data Analysis & Strategic Insight : Collect and analyse … sources (VoC, market intelligence, internal analytics) to provide a 360-degree view of customer and business performance. Translate complex data into compelling narratives that influence senior decision-makers. Data Management & Engineering : Analyse and optimise data structures and schemas to support efficient and integrated analytics solutions. Ensure data quality, consistency, and accessibility to support robust analysis and insight generation. Reporting … to simplify complexity and tell compelling, insight-driven stories. Skilled at engaging senior stakeholders, influencing decisions, and driving alignment across functions. Experience presenting to C-level executives and facilitating change through insights. Demonstrated ability to lead projects, prioritise strategically, and manage competing demands aligned to commercial goals. Experience in transformation programs and understanding of changemanagement principles. More ❯
Are you ready to drive impactful change within one of the world's leading Investment Banks We are working with a major player in the financial industry, who are looking to recruit a talented Change/Transformation Project Manager in their Glasgow offices, to spearhead critical initiatives. This is an exceptional opportunity to showcase your expertise in managing … change and transformation projects while collaborating with global teams to shape the future of investment services. Key Responsibilities: Lead end-to-end project management for change/transformation initiatives, from inception to delivery, ensuring alignment with business goals and objectives. Work closely with stakeholders across departments and geographies to define project scope, objectives, and success criteria. Develop … comprehensive project plans, timelines, and resource allocation strategies to drive project execution with excellence. Implement changemanagement processes and strategies to facilitate smooth transitions and minimise resistance to change. Monitor project progress, identify risks and issues, and proactively implement mitigation measures to ensure on-time and on-budget delivery. Foster strong relationships with global teams, vendors, and external More ❯
and resource allocation- Lead projects of a small/medium size, covering multi location events Background of the Senior Project Manager (Investments): - Experience working as a career Project Manager, Change Manager or Programme Manager within financial services- Experience working within the investment sector is highly preferable- Knowledge of fund servicing helpful- Strong communication skills- Able to work in Glasgow … office 50% of the month (non negotiable) Is this job for you? At Meraki, we love recruitment and love words. Is this you? Gordon wants: Project Management, ChangeManagement, Investments, Governance Please see our website page headed (eg) ‘Privacy Notice’ for an explanation about how we use information we collect about you More ❯
Cyber Security Project Manager (Change and Transformation) Utilities Hybrid: 1-2 days per month in Glasgow 6 months £700 per day In short: Cyber PM required to join a cyber regulatory team in enhancing their NIS status. Classic PM skills, ideally utilities, oil, energy background and an understanding of cyber regulations would be great. This is not a techy … PM role - this is change and transformation. In full: Purpose: Responsible for the delivery of complex projects to the agreed time, cost and ensuring standards and best practices are adhered to and that blockers are responded to robustly and quickly. Understands the NIS Regulatory Compliance roadmap and work with relevant business partners to prioritise and mobilise work in accordance … projects will be delivered and methodology to be used. The role oversees all aspects of the project delivery through to handing over to business as usual, through the effective management of; assigned resources (both internal and external), approved suppliers, allocated budgets and financial approval process. Key accountabilities: Ensure all projects align to High Level EP plans and project reference More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
environment. Experience in mapping and documenting processes and customer journeys, preferably using tools like JIRA. Experience working within an international financial institution. Desirable skills include: Financial Crime Knowledge Stakeholder Management Project tracking and reporting experience This role can be based in London or Glasgow . Purpose of the role To support the organization in achieving strategic objectives by identifying … of business cases for investment. Conduct feasibility studies on proposed solutions. Report on project progress, ensuring timely and within-budget delivery. Create operational and process designs within scope. Support changemanagement activities, including developing traceability matrices. Assistant Vice President Expectations Advise on decision-making, contribute to policy, and ensure operational effectiveness. Lead a team, set objectives, coach, and More ❯
off of food and cinema tickets in all of our venues across Scotland. Hotel and Apartment discounts. Access to Scotsman Perks Benefits Portal. Flexible working opportunities. Key Responsibilities Database Management: Maintain key databases, ensuring accuracy in price changes, menus, and user roles. System Maintenance: Regularly update and configure operational systems based on business needs. Access Control: Manage user access … team collaborator Fast learner with adaptability to new digital tools Nice to Have Experience in the hospitality industry Familiarity with systems like Micros, LogIT, RotaKing, or similar Understanding of changemanagement and project work More ❯
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients … project schedule and work plans. Assemble, plan, and lead technical teams to deliver the project objectives. Track project progress and costs, and proactively manage any changes via a controlled Changemanagement process. Create and maintain project documentation to track actions, risks, and issues. Provide project reporting, both internal and external. Transition and onboarding of customers into our managed … services division Planning and managing service changes and service go-lives. Conducting regular reviews during project and service transition with customers and key stakeholders/senior management Continual service improvements on the services being provided You'll be an experienced and Prince 2 certified Project Manager with exposure to the delivery of a range of IT projects. You'll More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends Required Skills and Experience Experience with legal case management systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills Great organisational … skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of software training and user mentoring Changemanagement and client success know-how Eagerness to quickly get to grips with software updates Familiarity with legal accounts/cashroom processes High IT literacy, including Microsoft Office and remote meeting tools Desirable More ❯
environment with CAD (Foran) and PDM (Windchill) experience in the Piping Information & Systems discipline Experience with using PLM related theories and disciplines, including Configuration, Product Data, Document and Product ChangeManagement Understanding of Naval Ships programmes Technical or degree qualified in a technology, engineering, science or IT related discipline As well as a competitive pension scheme, BAE Systems More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Getronics
globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Change & Release Management Specialist to join our team in the Glasgow! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed … App via Aviva Private medical cover from day 1 Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The primary purpose of a Change & Release Management Specialist is to oversee and coordinate the planning, approval, implementation, and documentation of changes and releases within an IT environment. This includes ensuring that changes to … of new versions or updates is smooth, thoroughly tested, and well-documented. What to expect: Carries out the subject matter expert responsibilities for a designated client(s). Integrate changemanagement activities into project plan to meet project deadlines. Analyse, assess, prioritizes, and categorizes change requests. Plan, schedule, and oversee the release of new software, features, or More ❯
Java, C#, Python), with a strong preference for Golang. Experience building and maintaining software systems in a production environment. Understanding of software deployment processes and controls in regulated environments. ChangeManagement: Needs to understand software deployment processes + controls Desirable Skills AWS - particularly AWS Lambda or other serverless/cloud-native services. General cloud experience helpful even if … call capabilities in our contact centre platform. Contribute to the design and implementation of cloud-based outbound dialling and messaging solutions. Work within a controlled software deployment environment, understanding changemanagement principles. Participate in team discussions around Agile methodologies, network infrastructure, certifications, and operational controls. Contribute to legacy systems and cloud-based solutions Our client offers a hybrid More ❯
Job Opportunity: Salesforce Change Manager (12-Month FTC) Morgan Hunt is partnering with a leading public sector organisation to recruit a Salesforce Change Manager for a 12-month fixed-term contract (FTC) . The ideal candidate will have proven experience delivering Salesforce change projects and be a hands-on change manager , capable of driving adoption and … optimizing workflows. What You'll Bring: Strong Salesforce expertise with a focus on business change Experience in end-to-end changemanagement , including stakeholder engagement, training, and adoption strategies Ability to self-manage , shape change initiatives, and embed new ways of working Proficiency in structured methodologies for planning, implementing, and measuring change success Key Responsibilities … Lead changemanagement activities for a Salesforce CRM programme , ensuring smooth adoption across teams. Engage stakeholders at all levels, from senior leaders to end-users, fostering collaboration and feedback-driven improvements. Develop and execute change plans , including impact assessments, readiness reviews, training, and communications. Own programme communications , crafting Salesforce-specific content and celebrating milestones. Identify risks, mitigate More ❯
the-job training to help you master any new skills. As a SharePoint Administrator, you will play a vital role in our team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office 365 applications. You will be the go … to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance on record management and structure within the Maintenance Management System. Create and update records, manage maintenance schedules, and oversee general system administration. Handle design modifications, user permissions, group management, page creation and modification, and the … Looking For: Strong IT skills with a deep understanding of the MS Office 365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. Familiarity with Electronic Document Management Systems (EDMS). Bonus Skills: Knowledge of changemanagement, revision control, and document status. Experience or understanding of SQL. Why Join Us? Enjoy lifestyle-friendly core hours More ❯
the-job training to help you master any new skills. As a SharePoint Administrator, you will play a vital role in our team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office 365 applications. You will be the go … to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance on record management and structure within the Maintenance Management System. Create and update records, manage maintenance schedules, and oversee general system administration. Handle design modifications, user permissions, group management, page creation and modification, and the … Looking For: Strong IT skills with a deep understanding of the MS Office 365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. Familiarity with Electronic Document Management Systems (EDMS). Bonus Skills: Knowledge of changemanagement, revision control, and document status. Experience or understanding of SQL. Why Join Us? Enjoy lifestyle-friendly core hours More ❯