engagement, training, performance analysis, and communication. The role requires collaboration with global stakeholders across departments like Finance, R&D, Commercial, and IT, guiding regional change initiatives. Location Base options: Stockley Park, UK or Cork, Ireland Key Responsibilities Solutions Excellence: Drive digital transformation initiatives, identify innovative technologies (AI, machine learning … Operations: Oversee integration and optimization of ERP systems, procurement solutions, and digital tools. Stakeholder Engagement: Build strategic relationships, manage program execution, and influence senior management across the organization. Project & ChangeManagement: Lead project management and change initiatives, including activity planning, resource management, and impact … to-end supplier lifecycle processes, including risk assessment, onboarding, due diligence, and offboarding. Required Skills and Experience Extensive relevant experience, preferably in program or changemanagement and source-to-pay processes. Deep understanding of procurement principles, industry standards, and technology platforms. Proven success in cross-functional process reengineering More ❯
re innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. … where you can so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. … across end to end business processes including eliciting requirements, creating user stories, and managing key stakeholders. Additionally, you will take on Project Coordination/ChangeManagement responsibilities where appropriate. Key Responsibilities Business Analysis Framework and Leadership of Communities of BA Build best practice Business Analysis practices Drive development More ❯
have the following responsibilities : System Administration: Workstation/server OS server builds, ADS administration, Maintain successful backups, WSUS for servers/workstation Incident, Problem, ChangeManagement: Log & take ownership of Incidents, Problems and Changes onto the Service Desk for commercial and Production related issues Technical Support 1st/… 2nd Support Asset Management Implement local and global project in a timely manner Write, update and maintain network schematics, work instructions and procedures for the Production and Commercial network infrastructure Manage and Maintain the order management process & keep all related documents filed and organised Perform other reasonable duties … DHCP, Groups) Write, update and maintain network schematics, work instructions and procedures for the Production and Commercial network infrastructure Manage and Maintain the order management process & keep all related documents filed and organised Please get in touch for further details about this excellent career opportunity More ❯
Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc. Lead efforts to hire, develop, and build a technical team. Oversight and participation in ChangeManagement as it relates to Customer Support. Leading by example to cultivate and maintain a culture built on teamwork and collaboration. Own and … bring to conclusion customer escalations by working with cross-teams in Support, development and operations team. Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences. Represent the Platform, Product and ServiceNow effectively with customers. Manage major operations … analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. A minimum of 6 years technical support and service management experience with a minimum of 3-4 years in supervisory role is required. Experience managing Enterprise support in a large and complex environment in More ❯
Microsoft Office, DCRM Administration of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and changemanagement adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations More ❯
a fast-paced, high-stakes environment and are ready to make a significant impact, we want to hear from you! Key Requirements: Oversee the management of the BUK CST/Technical Team within the T4 SP contract, ensuring all technical deliverables meet the established timelines and align with the … expectations of BEUMER UK, VI, and HAL. Ensure full compliance with and continuous improvement of the CMO change control process (ATP, CRQ). Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management. Manage site support and delivery for High-Level … Personal Development Documents (PDDs) are consistently updated, relevant, and aligned with the skills and competencies matrix. Oversee the production of HLC and LLC obsolescence management reports. Support the reporting function for technical service delivery in line with contractual obligations. Adhere to and actively participate in Health and Safety and More ❯