Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
key; you'll coordinate with other RTEs across value streams and domains to manage risks, dependencies, align delivery timelines, and ensure seamless integration of change initiatives. This role requires strong relationship management across technical, business, and executive levels. The RTE will thrive in a dynamic environment, drawing satisfaction … to communicate risks, issues, and dependencies at all levels of the organisation. Deep understanding of Agile principles, methodologies, and practices, including SAFe. Strong conflict management and feedback skills. ChangeManagement: Lead through organisational change with empathy and clarity. What's involved: Agile Release Train Management … of lean-agile practices and facilitate key ceremonies. People-first servant leader: Empower teams, build trust, and foster collaboration and growth. Risk and Dependency Management: Proactively identify, track, and mitigate risks and dependencies. Stakeholder Communication: Act as liaison between teams, stakeholders, and leadership, ensuring clear communication. Reporting and Metrics More ❯
Salford, Greater Manchester, North West, United Kingdom
Bright Purple Resourcing
Inside IR35 6 Months We are looking for a Service Introduction Manager to join our financial services client. What Youll Do: Managing Service Introduction & Change Oversee the structured introduction of new services and changes, ensuring quality standards, operational requirements, and transition processes are met before going live. Continuous Improvement … Governance Enhance service protection by refining changemanagement processes, improving release strategies, and ensuring compliance with non-functional requirements. Stakeholder Engagement & Risk Management Collaborate with key teams across the business to provide visibility on project timelines, mitigate risks, and safeguard live service integrity. What You Need: Previous … experience in a similar role Experience of release and change processes Good knowledge of changemanagement Stakeholder management Experience of ITIL This is a contract opportunity for an experienced professional ready to make an impact. Please note we can only consider candidates with full right to More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
department, business and technical stakeholders to ensure services align with First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuous improvement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll collaborate with product owners, developers … teams to deliver reliable, value-driven services-leveraging automation and Azure technologies to reduce risk and enhance performance. As part of the wider Service Management community of practice, you'll also help shape shared service processes, lead on SLA management, Operational change and reporting, and support ongoing … work in the office occasionally. Core skills were looking for to succeed in the role: Good communication skills, both verbal and written Good time management and organisation skills Excellent leadership and communication skills, with the ability to influence and collaborate with technical and business stakeholders. Strong analytical skills, with More ❯
Job Title: Service Management Lead Location: Manchester 3 days onsite per week Job Type: 2 month contract Rate: £750 to £850 dependant on experience via umbrella company Job Overview: My client is seeking a dynamic and experienced Service Management Lead to drive service excellence within a product-led … environment. This role requires a strategic thinker with strong leadership and matrix management capabilities who can collaborate across teams to deliver outstanding service outcomes. The ideal candidate will have a proven track record in service management, ensuring seamless operations, continuous improvement, and stakeholder alignment. Key Responsibilities: Lead Golden … stability plan Drive risk mitigation/closure activity of known risk issues (currently 200 critical risk issues unmanaged) Provide Operational Oversight on BAU Service Management issues (including Incident & ChangeManagement oversight) Provide additional support for HO Service Management across all activity Required Skills & Experience: Proven experience More ❯