2 of 2 Change Management Jobs in Shropshire

maturity expectations, and operational standards prior to go-live Designing and assuring sustainable BAU support models (including RACI, escalation paths, incident/problem/change processes, monitoring, MI, and reporting) Coordinating change management, release planning, and stakeholder communications, including CAB engagement and governance processes Managing risks, issues … dependencies, and contingency plans, with a proactive focus on mitigating operational risk during transition and release phases Leading or supporting incident and major incident management during key releases and early life support (hypercare) Producing and presenting reporting and dashboards on transition readiness, live service performance, and overall progress ...

Investigate and resolve incidents, problems, and service requests within agreed service levels. Produce and maintain technical documentation, operational procedures, and support guides. Participate in change management processes, including implementation planning and execution. Support disaster recovery and business continuity testing activities. Collaborate with wider infrastructure and application teams ...