1 to 25 of 64 Change Management Jobs in the West Midlands

The ITSM Change Analyst is responsible for the day to day management of the IT Change Management process and reporting Main Tasks: The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures Supporting the Global Change and Service Transition Manager to ensure … the IT Change Management process operates effectively and efficiently Working with other service management functions to ensure effective operation of the change and transition functions The production of schedules of change for managing changes to the live environment Progressing the status of changes with service departments to ensure data is current Providing guidance to those … involved in change management and service transition Producing change management and service transition reports as required by the change and transition processes Planning own work to meet given objectives and processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy Adhering to IT governance and controls Requirements 1–3 years of More ❯

of service is rectified quickly to ensure the safety and welfare of the public and our customers. The NOC is responsible for monitoring alarms and alerts via the network management tools and the initial handling of customer, supplier, engineering and change management calls, providing first time fix where possible and handing off to appropriate resolver groups where … severity and impact is critical to ensure service is restored within SLA, which results in customer satisfaction and minimises the risk of service credits to the organisation. The service management processes delivered/supported by the UKMS NOC in order to ensure the identification, recording, progression and resolution of issues are event management, incident management, major incident … management, service request management, change management and problem management. Job Description Scope of Responsibilities/Expectations: Responsibility for performance of own team but also in the performance of the overall NOC as part of the wider NOC Management team. Process ownership and accurate application of service management processes. Resourcing and recruitment. Cover for Head More ❯

Job Opportunity: Change Manager Location: Warwick (Hybrid - 1 day onsite per week) Rate: £550 per day Umbrella Contract Length: 6 Months Are you ready to lead transformative change in an exciting and dynamic environment? Our client is seeking a proactive and enthusiastic Change Manager to join their team! If you thrive in a fast-paced setting and … have a passion for helping organisations navigate change, we want to hear from you! About the Role: As a Change Manager, you will play a pivotal role in planning, managing, and executing change management activities for key digital products and services. Your mission? Ensure that the people side of change is addressed effectively by focusing … on stakeholder engagement, business readiness, communication, and adoption! Key Responsibilities: Change Delivery and Execution Design and deliver tailored change plans for specific digital initiatives. Coordinate stakeholder engagement, communications, training, and support activities. Create and manage user-facing materials and guidance documents. Monitor and report on business readiness, adoption progress, and change impact through feedback gathering. Develop detailed More ❯

them to become leaders in a rapidly changing technology and data landscape. We have a fantastic opportunity for a Senior AMT Consultant with HxGn experience to join our Asset Management Transformation Team where we focus on improving our client's Infrastructure Asset Management capabilities – bringing the best of Asset Management Innovation to our clients. We utilise knowledge … of ISO 55001 best practice, combining it with technology, integrated systems, asset specific understanding and embedding change in our client's organisations. The role We possess market-leading Asset Management specialists operating predominantly within regulated industries, particularly Major Infrastructure, Highways, Rail, Aviation, Maritime, and Energy. We focus on delivering excellence in Asset Management, underpinned by class-leading … maintain these relationships after we leave. To support our growth plans for the remainder of 2025 and beyond we are inviting applications from suitably experienced and qualified Senior Asset Management Consultants who are looking for an opportunity to showcase their skills in a high performing team environment. You will help set the direction of Consulting team, broaden our scope More ❯

quality data and analytics services, internally and externally. As a Senior Service Delivery Manager, you will lead a defined set of interdependent service delivery activities, including the associated business change tasks and establish appropriate governance and assurance processes monitoring progress, monitoring risks and issues and ensuring the business readiness for change. Main duties of the job The role requires … within it. You will have effective leadership, interpersonal and communication skills. Within Data and Surveillance Services, this role may have a particular focus on one of three areas: service management, data quality or incident management. Service management includes leading a directorate-wide demand management process and working with other internal and external teams (e.g. NHS Digital) to … data, identifying ways to improve it in line with best practice, and improving the knowledge of our data's quality amongst its users for analytical and clinical purposes. Incident management involves establishing processes across all of Digital and Data systems, delivering high quality communications and supporting system owners to resolve problems quickly and efficiently, or supporting health protection incidents. More ❯

Change Manager - S4 Implementation (P2P) Stoke on Trent - Onsite 1/2 days a week 6 month contract - scope for extension Outside of IR35 £400+ per day About the Role We are seeking an experienced Change Manager to lead the change management strategy for a major SAP ERP S/4HANA implementation within a local authority … a pivotal role ensuring smooth adoption of new processes and systems across the organisation, driving stakeholder engagement, and minimising disruption during transformation. Key Responsibilities Develop and execute a comprehensive change management plan aligned with SAP S/4HANA implementation milestones. Engage with stakeholders across departments to ensure clear communication and buy-in. Conduct impact assessments and readiness evaluations … to identify risks and opportunities. Design and deliver training and support programs for end-users. Monitor and report on change adoption, providing actionable insights to leadership. Essential Skills & Experience Proven experience as a Change Manager on large-scale ERP implementations, ideally SAP S/4HANA. Strong background working within local authorities or public sector organizations , with an understanding More ❯

Change Manager - S4 Implementation (P2P) Stoke on Trent - Onsite 1/2 days a week 6 month contract - scope for extension Outside of IR35 £400+ per day About the Role We are seeking an experienced Change Manager to lead the change management strategy for a major SAP ERP S/4HANA implementation within a local authority … a pivotal role ensuring smooth adoption of new processes and systems across the organisation, driving stakeholder engagement, and minimising disruption during transformation. Key Responsibilities Develop and execute a comprehensive change management plan aligned with SAP S/4HANA implementation milestones. Engage with stakeholders across departments to ensure clear communication and buy-in. Conduct impact assessments and readiness evaluations … to identify risks and opportunities. Design and deliver training and support programs for end-users. Monitor and report on change adoption, providing actionable insights to leadership. Essential Skills & Experience Proven experience as a Change Manager on large-scale ERP implementations, ideally SAP S/4HANA. Strong background working within local authorities or public sector organizations , with an understanding More ❯

locations, operating on a hybrid basis with a requirement to spend 60% of time onsite : Sheffield | Leeds | Manchester | Birmingham | Newcastle | Blackpool | Glasgow Purpose of Role To lead and deliver change management activities across the CAFM programme, with ownership of the CAFM Critical Data Set (CCDS) and associated workflows. The role ensures successful adoption of improved processes and system … configurations through structured governance, stakeholder engagement and readiness assurance. Key Responsibilities Change Management & Governance Own the change control process for CCDS updates ensuring quality and governance compliance. Track, report and assure change readiness, adoption and performance outcomes. Support CAFM strategic governance and transformation activities. Workflow Ownership Lead CAFM workflow design and optimisation across estates operations. Act … collaboratively with suppliers, technical teams and digital partners to improve CAFM capability. Support development and implementation of CAFM strategy and digital roadmap. Top 3 Essential Criteria Strong experience in change management and governance. Proven CAFM experience (Ideally Concept Evolution). Excellent stakeholder and relationship management skills. Full Essential Skills & Experience Demonstrable background delivering CAFM change or More ❯

ensuring that all services are aligned with the organisation's strategic objectives and deliver value and that all services contain up- to-date and accurate information. - Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. - Coordinate across teams to ensure that releases are executed according to schedule, with thorough … testing, validation, and communication to all stakeholders. - Manage the Change Management process, ensuring that all changes to services, systems, and infrastructure are controlled, executed, and closed effectively. - Facilitate and participate in Change Advisory Board (CAB) meetings to assess, approve, and prioritise changes. Knowledge, Skills and Experience: - Certified ITIL Foundation v4 (preferred) - Advanced ITIL certifications (preferred) - Minimum of … years of experience working in IT Service Management. - Minimum of 3 years in a leadership or managerial role overseeing ITIL processes such as Service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. - Expertise in managing the end-to-end lifecycle of IT services, from initial design through to retirement - Extensive experience in Change More ❯

of AIR SCIDA , supporting contract performance, customer satisfaction and the delivery of continuous improvement across MOD and RAF environments. Operating at the intersection of service optimisation, stakeholder engagement and change management, you will help shape a consistent, high-performance culture. CSI Lead - What You'll Do: Continuous Improvement Governance Develop and maintain a continuous improvement approach using OODA … efficiency, quality, engagement and innovation Use dashboards and analytics to report performance and drive decision-making Conduct regular reviews and adapt improvement strategies based on data and feedback Innovation & Change Management Identify and promote opportunities for process, tool or service improvement Lead business case development, prioritisation and successful implementation of initiatives CSI Lead - Who You Are: You are … desirable) Knowledge of Oracle, Remedy ITSM and/or other similar business tools Experience adapting CI approaches to changing business needs Knowledge of Defence ICT standards and JSP 101 Change Management Practitioner or equivalent experience An understanding of RAF and/or Defence structures Telent - What We Offer: A career at Telent provides opportunities to grow, innovate and More ❯

This is a 3-year degree apprenticeship with Sheffield Hallam University in which you study part time alongside a full-time role. You will cover modules such as Financial Management, Marketing, leadership & change management, business project management and Big Data Analytics. There is a final stage project in conjunction with Capgemini’s business. Role On joining … there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business. Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilisation, on and … offboarding, risks and issues, change management, and project planning Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to More ❯

Data and Insight Specialist (Change Management/Transformation) £40,000 - £45,000 + circa 15% bonus, a generous pension and other excellent benefits West Midlands/Hybrid Full Time The Company My client is a large and nationally recognised financial services business who are known for being one of the UK's 'great places to work', having won … day per week on average. The Role As a Data & Insights Specialist you will play a pivotal role in enabling data-led decision making across an Enterprise Business Change Portfolio. This is a key role that supports the successful delivery of business change initiatives by providing expert analysis, performance tracking, and visual storytelling to senior stakeholders including ExCo. … programme and project controls to identify risks, issues, and dependencies, helping to mitigate potential impacts. Skills and Experience Proven experience in a Data and Insight role ideally within a Change or Project Management environment. Strong knowledge and experience with Power BI and Excel for data visualisation and modelling. Proven analytical skills with the ability to interpret large datasets More ❯

will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Healthcare Software: Project management of enterprise clinical/healthcare software into the NHS Leading, monitoring and managing … multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team/resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team … applications such as PACS, RIS, EPR, EHR, PAS, LIMS, LIS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Financial management (vendor side experience of milestone completion, billing and change control) Risk management and governance Contractual management Create and deliver executive-level summary reports and presentations Exceptional More ❯

Change Manager – Finance & Procurement Location: StaffordshireContract: Temporary (6-months initial) Rate: £450.00 per day (Outside IR35) Start Date: ASAPContact: .uk*Remote/Hybrid Working* Job Description Service Care Solutions are recruiting for an experienced Change Manager to support the Finance & Procurement (P2P) workstream of a major SAP S/4HANA implementation within a Local Authority.This is a key … role within a large transformation programme, requiring someone who can lead change across Finance and Procurement processes, influence stakeholders, and ensure successful adoption of new ERP ways of working.The existing team is strong and well-established — this role is ideal for someone personable, confident, and capable of driving change across all levels of the organisation. Key Responsibilities Lead … the change management strategy for the Finance & Procurement (P2P) workstream within the SAP S/4HANA implementation. Work closely with project, finance, procurement, and IT teams to ensure smooth transition to new processes. Engage and influence stakeholders across the organisation to drive adoption and embed new behaviours. Develop and deliver change, communication, and training plans across Finance More ❯

Acivico is a dynamic, multi-disciplinary company delivering building consultancy, design, project and cost management, and facilities management services to both public and private sector clients. With Civic values at our core, were committed to bridging the gap between sectors and becoming the #partnerofchoice for inclusive, impactful built environment solutions. About the Role We are expanding our Design … quality. This role oversees a team of project managers and delivery specialists, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include: Strategic planning, stakeholder engagement, resource management, risk mitigation, and performance tracking. The role acts as the primary point of contact for our educational client during project delivery, ensuring their needs are met and expectations exceeded. … scoping new projects, and identifying opportunities for growth and innovation. This role will be to lead the end-to-end delivery of development projects from site due diligence, design management, and planning, through to procurement, construction, and handover. Ensure delivery aligns with budget, programme, and investor expectations, implementing best-in-class governance, reporting, and project controls. Serve as the More ❯

Security Incident Response: Work with the IT Manager to maintain and update cyber incident response plans and procedures. Conduct Security Attack Simulations: Undertake security assessments such as Phishing attacks. Change Management: Participate in the change management process. Training: Train staff in security awareness and procedures. Working Arrangement & Hours: Monday to Friday, working 40 hours per week More ❯

Scientia, Functionality, Requirement, best Practice, SQL, XML, UML My leading client is looking for Timetabling Implementation Consultant (H/E Software Support Specialsit) who can provide systems administration and management, along with specialist third line support for corporate applications in a dedicated product portfolio to ensure there is a successful implementation on the software into the business. Technical Expertise … Systems Management Deep knowledge of TimeEdit , Celcat , Scientia , or similar timetabling and scheduling systems. Systems administration and third-line support for corporate applications. Planning and executing upgrades, ensuring data integrity and smooth integration with related systems. Line management of application specialists and support analysts. Prioritization of workloads, ensuring service levels are met. Oversight of support efforts and ensuring … adherence to best practices. Essential Knowledge & Skills In-depth understanding of relational databases and application management lifecycles. Broad knowledge of IT systems, software, and data analysis. Strong people management and mentoring skills. Excellent documentation, communication, and relationship-building abilities. Proven problem-solving and prioritisation skills with a structured and organised approach. Knowledge of SQL, XML, UML, and Service More ❯

Job Title: IKP SME (Identity & Key Management) Location: Sheffield or Birmingham - 3 days per week in the office Salary/Rate: Up to £500 per day inside IR35 Start Date: 05/01/2026 Job Type: Contract Company Introduction The bank is seeking an experienced IKP SME to provide expert guidance and implementation support for Identity and Key … Management within the OpenShift infrastructure migration project. This role ensures secure identity management, encryption key life cycle operations, and compliance with the bank's global security standards across multi-cloud, hybrid, or on-prem environments. Job Responsibilities/Objectives Design and implement identity and key management solutions for OpenShift clusters. Manage encryption key life cycle: generation, rotation … storage, and retirement. Ensure integration with the bank's enterprise identity and access management systems. Align all identity and key management processes with the bank's security policies and regulatory requirements. Implement robust authentication and authorization mechanisms for OpenShift workloads. Support audits and compliance checks related to cryptographic controls. Collaborate with OpenShift Architects, Infrastructure Engineers, and Automation teams More ❯

Role: Business Change & Communications Professionals (x2) Contract: Rolling 6 months Location: hybrid and be willing to travel as needed Hours: Full-time Overview: We are seeking two proactive and delivery-focused Business Change & Communications professionals to support a fast-paced programme environment. These roles are hands-on and execution-driven, ideal for individuals who thrive on making things … happen and can operate across multiple workstreams with minimal supervision. Key Responsibilities: Deliver change and communications activities across multiple projects and workstreams. Build, maintain, and manage SharePoint sites to support programme visibility and engagement. Create and distribute engaging communications materials tailored to diverse stakeholder groups. Support change impact assessments and stakeholder engagement planning. Collaborate with project managers, business … analysts, and other change agents to ensure alignment and consistency. Track and report on change and comms activities, ensuring timely delivery and measurable impact. Essential Skills & Experience: Proven experience in a hands-on change and communications delivery role. Strong SharePoint skills, including site creation, content management, and user experience optimisation. Ability to manage multiple priorities and More ❯

We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Birmingham/West Midlands region, with some opportunity to work from home, client/… Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards.To be successful in … this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project management More ❯

eager to innovate, and ready to turn challenges into opportunities for a better future. LET'S CUT STRAIGHT TO IT We're looking for a passionate and proactive Business Change Manager to lead change across our Strategic Innovation Portfolio, with a primary focus on our £50m Digital Twin programme. This ambitious initiative aims to deliver 33 end-to … help reduce carbon emissions and optimise operations. What you'll be doing: Lead stakeholder engagement and communication strategies Drive adoption of Digital Twin technology and embed a culture of change Support technical teams with process and change management Facilitate workshops, co-design sessions, and training Monitor change effectiveness and manage risks Support other strategic innovation projects … we're looking for someone who can join us 37 hours a week, however we would consider part time hours. WHAT WE'RE LOOKING FOR Proven experience in delivering change for complex digital/data projects Skilled in translating complex concepts for a diverse range of stakeholders Strong stakeholder management and facilitation skills Proactive mind set with the More ❯

IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet … process - from strategy and design through to operation and continual improvement. Manage the Service Portfolio , ensuring all services align with business objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the Change Advisory Board (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line … a small team of Lifecycle Analysts. Drive stakeholder engagement across IT and business functions, ensuring strong communication and effective service outcomes. About You 7+ years' experience in IT Service Management , including at least 3 years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and More ❯

to a large corporate computer systems estate comprising over 10000 desktops and over 13000 users Duties include providing end user hardware and software support by utilising ITIL framework incident, change and problem management. Provide support in the operation of networked computer systems. Basic network troubleshooting skills are essential. Prepare, test, and deploy equipment (including PCs, laptops, and mobile devices … incidents, changes and requests to their resolution, including invoking escalation procedures where appropriate and keeping users informed of progress. Use the ServiceNow computer system as the Trusts ICT asset management system, and to use the system for the production of management reports, as required. Telecommunications Provide support to voice and data corporate networked systems covering routine housekeeping/… maintenance duties using configuration management and change management processes. Undertake acceptance testing, installation, commissioning, configuration and troubleshooting of data and voice communications equipment. For further details of the role please see the attached job description. Person Specification Qualifications Essential See supporting documents Desirable See supporting documents Experience Essential See supporting documents Desirable See supporting documents Knowledge Essential More ❯

Are you passionate about driving excellence in IT Service Management? The West Midlands Combined Authority is seeking a dynamic professional to help align ICT systems and services with ITIL best practice guidelines. In this pivotal role, youll ensure that all live systems are fit for purpose, secure, and continually improving, supporting the integrity and availability that our digital infrastructure … delivering performance insights for Digital and Data, helping us maintain high standards and optimize service delivery during an exciting and busy period. If you have proven experience in Service Management and thrive in fast-paced environments, wed love to hear from you. Please note, this is a 6 month Fixed Term Contract. What you will be doing. To assist … in the effective implementation of ITIL practices that add value to Digital and Data. To assist in maintaining good IT Service Management best practice (ITIL). To ensure that all ICT processes adhere to standards, aligning with the ITIL maturity model. To assist in the updating of a Service Portfolio and Service Catalogue, including the continual management of More ❯

and recommend improvements for performance, resilience, and scalability. Provide expert guidance on cloud migration, hybrid environments, and automation. Lead capacity planning and performance optimisation. Ensure governance and compliance with change management and security processes. Act as technical authority and product owner for selected infrastructure components. Support project delivery through high-level designs and architecture reviews. Drive disaster recovery … Defender, Microsoft 365 suite, Exchange Online, Teams Admin. Networking (VLANs, VPNs, routing), firewalls, SD-WAN. Integration platforms and virtualisation technologies. Familiarity with disaster recovery planning and implementation. Proficient in change and incident management processes. Logical, analytical thinker with strong problem-solving skills. Excellent communication and stakeholder engagement abilities. Ability to work independently and under pressure, managing competing priorities. More ❯