response, and vulnerability management. Maintain documentation to support audit readiness and operational transparency. Enforce access controls and data protection policies across systems. Project Delivery & ChangeManagement Support the delivery of IT projects such as infrastructure upgrades, migrations, and new service rollouts. Follow and contribute to changemanagement processes to ensure traceability and minimize risk. Maintain a detailed and accurate system and change documentation. Team Collaboration & Leadership Act as a technical mentor to junior IT team members, supporting skills development and knowledge sharing. Liaise with internal departments to capture requirements and deliver effective technical solutions. Assist … for Endpoint Strong understanding of SSO technologies (SAML, OpenID Connect) and VPN administration (OpenVPN preferred) Hands-on experience with on-premises networking and endpoint management Familiarity with Cyber Essentials Plus and ISO 27001, ISO 22031 controls and documentation. Experience with scripting or automation (e.g., PowerShell, Bash) is desirable NPPV3 More ❯
Wantage, England, United Kingdom Hybrid / WFH Options
Airbox Systems
response, and vulnerability management. Maintain documentation to support audit readiness and operational transparency. Enforce access controls and data protection policies across systems. Project Delivery & ChangeManagement Support the delivery of IT projects such as infrastructure upgrades, migrations, and new service rollouts. Follow and contribute to changemanagement processes to ensure traceability and minimize risk. Maintain a detailed and accurate system and change documentation. Team Collaboration & Leadership Act as a technical mentor to junior IT team members, supporting skills development and knowledge sharing. Liaise with internal departments to capture requirements and deliver effective technical solutions. Assist … for Endpoint Strong understanding of SSO technologies (SAML, OpenID Connect) and VPN administration (OpenVPN preferred) Hands-on experience with on-premises networking and endpoint management Familiarity with Cyber Essentials Plus and ISO 27001, ISO 22031 controls and documentation. Experience with scripting or automation (e.g., PowerShell, Bash) is desirable NPPV3 More ❯
Wantage, Oxfordshire, United Kingdom Hybrid / WFH Options
Airbox Systems Limited
loops to ensure customer needs influence roadmap decisions What You'll Bring Required: Extensivedirect customer success experience in a B2B SaaS environment Strong people management experience, with proven ability to build and lead high-level performing teams Experience managing enterprise-level customer relationships Demonstrated track record of exceeding retention … tools (e.g. Gainsight, Totango, Salesforce, etc.) Excellent communications and relationship-building skills at all organisational levels Data-driven approach to decision making and performance management Preferred Background in tech used by emergency services and/or public sector or with similar tech solutions History of scaling customer success teams … during company growth phases Knowledge of changemanagement principles and methodologies What We Offer The chance to work with a passionate team, enthusiastically collaborating every day to achieve big goals. A dynamic, flexible and fun scale-up work environment. 26 days of holiday per year plus public holidays. More ❯