We are seeking a highly capable Problem/ChangeManager to join a critical IT service function supporting a large-scale transformation for a nationally recognised retail organisation. This is a hands-on role, based predominantly onsite in Salford , where youll be responsible for improving service stability and … leading structured change processes in a high-impact, customer-facing environment. The successful candidate will bring deep knowledge of ITIL best practices , and the ability to navigate complex stakeholder landscapes to drive root cause resolution and minimise operational risk. Key Responsibilities: Own and operate the Problem Management process , including … trend analysis, RCA coordination, and implementation of preventive measures. Govern the Change Management lifecycle across IT services, ensuring changes are assessed, approved, and implemented with minimal disruption. Conduct and chair Problem and Change Review Boards , aligning technical and business teams around best-practice service governance. Identify process bottlenecks More ❯
Freshwater recruitment are working with a client to find an experienced ChangeManager to support the implementation of SAP S/4HANA. This is a high-impact role at the heart of a transformation programme, focused on ensuring employees and teams successfully adopt both technical and business process … changes. Responsibilities: Lead change management efforts for allocated workstreams/business areas Design and deliver change strategies, including impact assessments, stakeholder engagement, and resistance management Develop tailored communication, coaching, training, and sponsorship plans Partner with project and HR teams to support organisational readiness and role definition Act as … a coach to senior leaders and managers, helping them support their teams through change Evaluate user readiness and define success metrics to track progress Experience: Proven experience in change management within large-scale ERP transformation programmes, particularly SAP S/4HANA Strong understanding of change management methodologies More ❯
Job Description Join us as a Change Risk Manager\n\nWe’ll look to you to play a key role on exciting projects that impact our strategic direction and fostering a proactive approach to risk management in change initiatives\n\nYou’ll support, and work in partnership … see you play a pivotal role in applying effective risk management and decision-making capabilities to anticipate and mitigate risks associated with our major change programmes\n\nWe're offering this role for a period of 12 months\n\nWhat you'll do\n\nYou’ll partner with cross … functional teams to understand their data needs and provide tailored analyses that consider risk implications, ensuring data integrity and compliance throughout the change process. You'll analyse datasets to identify trends, patterns, and anomalies that support programme management and change initiatives, ensuring adherence to risk controls and governance More ❯