2 of 2 Change Manager Jobs in Scotland

What you'll be doing: The Incident, Problem & Change Manager is a key role within the service desk/service operations function, responsible for leading the end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes … operational areas. Maintain and track the problem register, ensuring problems are prioritized and progressed appropriately. Collaborate with technical teams to analyse incident trends and proactively identify potential service risks. Change Management Support the planning, risk assessment, and execution of changes within the managed cloud environment. Act as a gatekeeper in CAB (Change Advisory Board) meetings to ensure changes … align changes with customer expectations and minimal service disruption. We want to hear from you if you: Key Skills & Experience Experience in ITIL-based Incident, Problem, and/or Change Management roles within a service provider or cloud infrastructure environment. Proven experience managing major incidents in high-pressure environments, including out-of-hours support. Strong understanding of ITIL v3 More ❯

Job Opportunity: Salesforce Change Manager (12-Month FTC) Morgan Hunt is partnering with a leading public sector organisation to recruit a Salesforce Change Manager for a 12-month fixed-term contract (FTC) . The ideal candidate will have proven experience delivering Salesforce change projects and be a hands-on change manager , capable of … driving adoption and optimizing workflows. What You'll Bring: Strong Salesforce expertise with a focus on business change Experience in end-to-end change management , including stakeholder engagement, training, and adoption strategies Ability to self-manage , shape change initiatives, and embed new ways of working Proficiency in structured methodologies for planning, implementing, and measuring change success … Key Responsibilities: Lead change management activities for a Salesforce CRM programme , ensuring smooth adoption across teams. Engage stakeholders at all levels, from senior leaders to end-users, fostering collaboration and feedback-driven improvements. Develop and execute change plans , including impact assessments, readiness reviews, training, and communications. Own programme communications , crafting Salesforce-specific content and celebrating milestones. Identify risks More ❯