151 to 175 of 200 Chatbot Jobs in the UK

Content & Search Optimisation Specialist

Location
Pocklington, England, United Kingdom
answer engines (AEO). Incorporate keywords, metadata and structured content techniques to improve search performance. Structure content to increase visibility within AI-generated answers, chatbots and voice search experiences. Develop audience-focused messaging that supports engagement and conversion. Collaborate with marketing and subject matter experts to align content with campaigns ...

Staff Architecture Formal Engineer

Hiring Organisation
ARM
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
Having some experience developing and deploying verification techniques in an industrial context would be best. Having some notion of how to build an AI chatbot that does not hallucinate would be necessary. A keen interaction with customers and consumers of our tools would make this project a success."Nice ...

Staff Architecture Formal Engineer

Location
Cambridge, England, United Kingdom
Having some experience developing and deploying verification techniques in an industrial context would be best. Having some notion of how to build an AI chatbot that does not hallucinate would be necessary. A keen interaction with customers and consumers of our tools would make this project a success. Nice ...

Customer Operations AI & Automation Manager (f/m/d)

Location
Greater London, England, United Kingdom
Operational Excellence (OPEX) in Customer Support und Fraud Operations Gutes Verständnis dafür, wie AI und Automatisierung im operativen Umfeld eingesetzt werden können, z. B. Chatbots, intelligentes Routing sowie der Aufbau von Prozessen und Workflows Erfahrung darin, mehrere Projekte für unterschiedliche Stakeholder gleichzeitig zu steuern, verbunden mit sehr guten Priorisierungs ...

Pre-Sales Solution Architect (AI)

Hiring Organisation
F5 Networks
Location
London, UK
Employment Type
Full-time
Storage technologies, designing architectures for efficient data delivery, in the context of AI training, fine tuning and inference. Advanced usage of AI tools (chatbots, agents...) for content search, content analysis, content generation, task automation and potentially vibe coding. Knowledge of cloud-native application design patterns (Kubernetes, APIs, micro-services, service ...

Pre-Sales Solution Architect (AI)

Location
Greater London, England, United Kingdom
Storage technologies, designing architectures for efficient data delivery, in the context of AI training, fine tuning and inference. Advanced usage of AI tools (chatbots, agents...) for content search, content analysis, content generation, task automation and potentially vibe coding. Knowledge of cloud-native application design patterns (Kubernetes, APIs, micro-services, service ...

Senior Software Engineer, Web Development – AI

Location
Manchester, England, United Kingdom
product management. Build and integrate AI-powered features into web applications and enterprise tools. Build and optimize Retrieval-Augmented Generation (RAG) solutions to power chatbot interactions Work both independently and paired with other team members to ensure efficient delivery of prioritised features. Take part in the planning and refinement … development workflows in day-to-day engineering usingAI/ML APIs and SDKs Hands-on experience developing RAG solutions or working with LLMs for chatbots is preferred In-depth understanding of CI/CD and the tools used to implement them, such as Jenkins. Experience with software repository tools, such ...

Knowledge Flow Architect for SharePoint & AI

Location
Rochdale, England, United Kingdom
organisational knowledge across clinical, operational and digital channels. You will help surface trusted information through SharePoint, intranets, and knowledge bases while shaping content for chatbots and Voice AI. You will work with diverse teams to capture, organise and improve knowledge, ensuring accuracy, version control and accessible delivery across channels. #J ...

Technology Manager, AI & Partner Platforms

Location
Greater London, England, United Kingdom
lead the Partner Assistance team within Acquisition, Onboarding and Service. You will drive end-to-end technical delivery of AI Voice Agent and Partner Chatbot initiatives across global markets. You will oversee complex system integrations, coordinate with stakeholders, and help define a technical roadmap while coaching engineers toward high performance ...

AI & Automation Specialist

Location
Dacorum, England, United Kingdom
using multiple AI platforms and tools Vast experience in using/managing CRM platforms Excellent knowledge of AI prompts when utilising AI-powered chatbots (i.e. ChatGPT and Copilot) If you're driven, curious, and love working with incredible people #J-18808-Ljbffr ...

Sales Representative Executive

Location
United Kingdom
then hands off to a human. It doesn't improvise.That's the part that sells. Most small businesses have already tried a generic chatbot, watched it confidently invent an opening hour or a price and switched it off. Yours can't do that and proving it takes about thirty seconds ...

CX Automation & Zendesk Platform Specialist

Location
Manchester, England, United Kingdom
Manchester to optimise our Zendesk-based Customer Interactions Platform. You will configure, automate, and improve chat and ticket workflows, while enhancing self-service with chatbot skills and a strong knowledge base. You’ll analyse data to drive improvements, troubleshoot issues, and stay ahead of Zendesk updates. This is a hybrid ...

AI Engineer/Developer

Hiring Organisation
Michael Page
Location
London, Farringdon Without, United Kingdom
Employment Type
Permanent
Salary
£60000 - £75000/annum
Our client is in the Financial Sector and is looking to grow their team with a new AI Engineer. The role is hybrid with 2 days in Central London, 3 days at home. This is ...

Senior Product Manager, Customer Experience Technology

Hiring Organisation
Logitech
Location
London, UK
Employment Type
Full-time
with the integration of next-generation CX technologies. You will ensure our stack remains future-proof by evaluating and implementing AI-driven support, intelligent chatbots, and advanced self-service architectures. Business Value & ROI: Define and track the business value of your digital investments. You are accountable for proving how technology … troubleshooting. Preferred Qualifications: Platform Expertise: Deep knowledge of the Customer Service technology landscape (Zendesk, Salesforce Service Cloud, Oracle Service, ServiceNow).AI & Automation: Experience implementing chatbots, AI-assisted agent tools, or knowledge management systems. Certified Scrum Product Owner (CSPO) or similar Agile certification. Experience with Consumer Electronics support specifically (hardware + ...

AI Engineer

Hiring Organisation
Lendable
Location
London, UK
Employment Type
Full-time
will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will doImprove the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. Design ...

Director, Customer Support Network Strategy, Service Design & Workforce Management

Location
Greater London, England, United Kingdom
operations depth Credible across service design, contact centre strategy, WFM and automation. AI & tooling fluency Understands AI automation in a CX context: IVR/chatbot design, agent assist tools, LLM-powered workflows. Speed to competence Gets up to speed fast on unfamiliar technology stacks. Can read a product and understand … site, multi-brand, international). Deep workforce management expertise: forecasting, capacity planning, scheduling, real-time management. Experience leading or sponsoring automation programmes, contact reduction, chatbot, AI agent-assist. Track record of delivering headcount efficiencies without degrading quality. Strong financial modelling capability, built business cases independently. Experience working inside or alongside ...

Senior Consultant, Product Engineer

Location
Greater London, England, United Kingdom
## Senior Consultant, Product EngineerApply: Remote: Work from Home Full-Time: GBR-London-110 Bishopsgate: Full time: Posted Today: R0035129At **Epiq**, your work contributes to complex, global legal outcomes. You’ll join a values‐driven ...

Customer Service CRM Product Owner

Hiring Organisation
Morgan McKinley
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
evolve the existing CRM ecosystem while identifying opportunities to introduce new technologies and ways of working. A major focus will be on AI, automation, chatbots, self-service and agent tooling , alongside the continued development and optimisation of the CRM platform. What You'll Do Own and develop the customer-service … technology estate. Partner closely with engineering, development, QA, Scrum and technology teams to deliver the roadmap. Evaluate and introduce new capabilities across AI, automation, chatbots and self-service. Improve both customer and agent experience through technology. Define and track business value, including measures such as CSAT, NPS and operational efficiency. ...

AI Scientist

Location
Greater London, England, United Kingdom
will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high‐impact processes to automate. What you will do Improve the chatbot's quality and expand the account actions it can complete autonomously. Expand our in‐house document extraction pipelines to make parsing faster and more accurate. ...

AI Engineer

Location
Greater London, England, United Kingdom
will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will do Improve the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. ...

Data Scientist (AI)

Location
Greater London, England, United Kingdom
will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. … phone lines. You will help take these systems further and find the next high-impact processes to automate. What you will do Improve the chatbot's quality and expand the account actions it can complete autonomously. Expand our in-house document extraction pipelines to make parsing faster and more accurate. ...

Operations Analytics and Insight Lead

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 per annum
experienced analytics manager to lead a team of 4 to 5, shape operational strategy and play a key role in the business's AI, chatbot and automation work. The role will involve: Leading and developing a team of analysts, supported by analytics engineers Setting the team's analytical strategy …/B testing and statistical significance testing Automating manual processes and improving the team's technical ways of working Providing insight into AI chatbots and an internal copilot, including how well they perform Working on projects across workforce planning, customer service and KYC processes The role is roughly 60% hands ...