1 to 25 of 43 Chatbot Jobs in the UK excluding London

enabling strategic and operational decision-making. · Design and develop financial dashboards, reports, and visualisations using Power BI. · Support in the development of finance platforms such as Finance specific PowerApps, Chatbots and other AI tools working closely with IT under organisational data governance framework · Collaborate with finance teams to gather requirements and translate them into scalable BI solutions. · Review data pipelines More ❯

enabling strategic and operational decision-making. · Design and develop financial dashboards, reports, and visualisations using Power BI. · Support in the development of finance platforms such as Finance specific PowerApps, Chatbots and other AI tools working closely with IT under organisational data governance framework · Collaborate with finance teams to gather requirements and translate them into scalable BI solutions. · Review data pipelines More ❯

be on Dynamics Omnichannel with Co-Pilot studio (IVR and also chat bot) to support with a project the client has inflight. The roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial More ❯

Responsibilities: Design, develop, and maintain software solutions utilizing AWS AI services such as Amazon Lex and Large Language Models (LLMs). Collaborate with cross-functional teams to integrate AI capabilities into contact centre solutions. Write clean, efficient, and maintainable code More ❯

continuous improvement culture, by helping to identify opportunities to increase the operational efficiency of the support model Skills required AI Tools: Demonstrable ability to create custom GPT's and Chatbots using AI Tools (we use Google Gemini API (and Notebook LM), Anthropics Claude AI, Microsoft CoPilot, and OpenAI's Chat GPT). Microsoft Azure: Experience with Microsoft Azure and Microsoft More ❯

negotiation skills. Desirable Skills (Not Essential but beneficial) Experience working with React, Next.js, or modern web frameworks. Hands-on software engineering background. Familiarity with AI-driven personalisation, automation, or chatbot integration. 25 days holiday + bank holidays. Company pension contribution. Modern office in the centre of Liverpool's business district. I wish to receive email updates and newsletters from Downing More ❯

a company-wide digital transformation programme, they are now looking for an experienced Developer to lead on the design and implementation of new AI solutions (e.g. custom GPTs and Chatbots), drive automation to improve the efficiency of business processes, and extract better commercial insight from a range of data sources to inform decision-making. As a Senior member of this More ❯

a company-wide digital transformation programme, they are now looking for an experienced Developer to lead on the design and implementation of new AI solutions (e.g. custom GPTs and Chatbots), drive automation to improve the efficiency of business processes, and extract better commercial insight from a range of data sources to inform decision-making. As a Senior member of this More ❯

AI-powered systems and work closely with clients to bring ideas to life. What youll do: Design, develop, and deploy scalable, cloud-based applications Build AI tools, agents, and chatbots Work with modern languages (e.g. Python, TypeScript, Java, Go) and frameworks (e.g. React, Node.js, FastAPI) Contribute to architectural decisions, CI/CD pipelines, and infrastructure as code Collaborate with cross More ❯

feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯

processes - leading the adoption of Automation frameworks across the business. You'll have Cloud experience.Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

leading the adoption of Automation frameworks across the business. You'll have Cloud experience. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

leading the adoption of Automation frameworks across the business. You'll have Cloud experience. Alongside their industry-leading product they're also piloting new stuff like on AI like chatbot - so there's plenty of opportunities ahead with newer tech. They're quite a traditional firm with a flat structure - you'll work closely with the CTO but also their More ❯

and championing the adoption of new technologies to meet the organisations automation requirements Develops knowledge and keeps up to date with latest vendor offerings across multiple technologies including RPA, Chatbot, Power Platforms, Cognitive, Cloud and Intelligent Automation Grows the digital community, activity encourage collaboration. Stakeholder Management Build strong relationships with outside technical teams to ensure implementation success Seen by the More ❯

Customer Experience Proven B2B Tech expertise in creating differentiated customer journeys Strong technical fluency in: Modern Workplace (M365, UEM, VDI); Cloud & Edge (Azure, AWS, Edge AI); and Gen AI, Chatbots, RPA Power BI, ROI/TCO Calculators, Digital Twins Hands-on with POC/Prototype environments (e.g., VMware, Hyper-V) Strong communicator across both CxO and technical audiences What we More ❯

We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help More ❯

performance Forecast sales performance to ensure stock availability Identify and create opportunities to increase web traffic Ensure all aspects of the website are functioning properly (e.g., payment gateways, AI chatbots) Candidate's Profile Fluent in one or more European languages (preferred) Previous experience in e-commerce Experience with digital advertising tools Knowledge of web development languages Strong data visualization and More ❯

Contact Centre data – identifying trends, tracking performance, and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help More ❯

three data analysts. The ideal candidate will bring experience from high-volume contact environments and a passion for operational improvement. Key Responsibilities - Lead insights across CRM, telephony, email and chatbot data. - Own contact centre reporting around operational efficiency, agent performance, and contact volumes. - Validate and assess the integrity, frequency, and relevance of operational data. - Support digital and workforce teams to More ❯

and memory management to UI and cloud deployment-using tools like LangChain, CrewAI, and vector databases. Core Responsibilities Build and iterate on LLM/agent-based prototypes (e.g., copilots, chatbots, A2A agents). Implement multi-step reasoning, memory modules, and RAG pipelines. Use frameworks like LangChain, LangGraph, CrewAI, and tools like Pinecone, FAISS. Optimize performance and ensure responsible AI practices. More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯

will be focused around Operational Efficiency, Contact Volume Analysis, Agent Performance Reporting & Workforce Management Support. You will be responsible for consolidating data from multiple sources, including CRM (Zendesk), telephony, chatbot & mail. Your team will support the wider business in moving towards self-serve analytics for operational data and you will take a pro-active role in identifying optimisation opportunities across More ❯

on experience with Power Platform (Power Apps, Power Automate, Dataverse) Knowledge of Canvas Apps, Model-Driven Apps and data modelling best practices Experience deploying AI CoPilot agents or building chatbots using CoPilot Studio Familiarity with Power Fx, REST APIs, custom connectors and Microsoft 365 Strong communication skills and a collaborative approach to solution-building A willingness to learn skills/… technologies you haven't worked on yet and a personality that enjoys learning Bonus if you have Microsoft certifications like PL-100 or PL-400 Experience with chatbots, virtual agents or business process automation Background in Azure tools like Logic Apps, Functions or API Management Understanding of AI/ML use in business apps Why this role? You'll get More ❯