Antrim, County Antrim, United Kingdom Hybrid / WFH Options
I.T. Alliance N.I. Ltd
is a critical role responsible for both project delivery and 3rd level incident support across a range of enterprise clients. The ideal candidate will bring deep technical expertise in Cisco networking (LAN, WLAN, SDA, ACI) and Fortinet technologies, with a strong focus on delivering outstanding customer service. The Network Engineer will play a key role in the design, implementation … vendors, and partners to assess and implement emerging technologies. Transfer knowledge to the Service Operations Centre and other internal teams to support ongoing service delivery. Participate in relevant vendor certification programs and maintain awareness of industry trends and best practices. Essential Skills & Qualifications: Cisco Certified Network Associate (CCNA) certification (minimum requirement). Proven experience with Fortinet solutions … technical concepts to non-technical stakeholders. Demonstrated ability to work independently and collaboratively in a virtual or distributed team environment. Excellent interpersonal and stakeholder management skills. Desirable Skills & Certifications: Cisco Certified Network Professional (CCNP) certification or equivalent experience. Cisco Wireless accreditations (ENWLSD, ENWLSI). Fortinet Professional certifications. Experience with cybersecurity technologies including Firewalls, IPS, UTM, UTP, and More ❯
Antrim, County Antrim, United Kingdom Hybrid / WFH Options
I.T. Alliance N.I. Ltd
is a critical role responsible for both project delivery and 3rd level incident support across a range of enterprise clients. The ideal candidate will bring deep technical expertise in Cisco networking (LAN, WLAN, SDA, ACI) and Fortinet technologies, with a strong focus on delivering outstanding customer service. The Network Engineer will play a key role in the design, implementation … vendors, and partners to assess and implement emerging technologies. Transfer knowledge to the Service Operations Centre and other internal teams to support ongoing service delivery. Participate in relevant vendor certification programs and maintain awareness of industry trends and best practices. Essential Skills & Qualifications: Cisco Certified Network Professional (CCNP) certification (minimum requirement). Proven experience with Fortinet solutions … technical concepts to non-technical stakeholders. Demonstrated ability to work independently and collaboratively in a virtual or distributed team environment. Excellent interpersonal and stakeholder management skills. Desirable Skills & Certifications: Cisco Certified Network Professional (CCNP) certification or equivalent experience. Cisco Wireless accreditations (ENWLSD, ENWLSI). Fortinet Professional certifications. Experience with cybersecurity technologies including Firewalls, IPS, UTM, UTP, and More ❯
all support tickets are current and comprehensive. Keep customers informed throughout the entire fault lifecycle, delivering clear and timely updates. Configure and troubleshoot a range of network devices including Cisco, Juniper, Adtran switches, routers, DSLAMs, modems, and other IT systems. Manage circuit faults across multiple technologies such as ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. Liaise effectively with third … Operations Center (NOC) environments. Strong troubleshooting and problem-solving skills in IT and networking, with the ability to escalate appropriately. Solid background in enterprise network support, preferably holding CCNA certification or equivalent experience. Experience supporting Windows OS and server environments. Familiarity with working alongside third-party suppliers and managing escalations efficiently. Understanding of ITIL service management principles and strict More ❯