1 of 1 Client Onboarding Jobs in Banbury

a mission led organisation based in Banbury who are recruiting for a German Speaking Customer Services Advisor to join their team and play a key role in delivering premium client experiences that align with their mission. In this role, you will be the bridge between post-sale and retention, ensuring a seamless onboarding experience and ongoing support … clients to drive engagement, manage projects, and maintain high standards of service. Key Responsibilities: Lead onboarding for new and existing clients. Provide first-line support on the client portal. Manage and execute client project schedules. Facilitate communication between clients and internal teams. Ensure accuracy in contractual documentation and CRM systems. Deliver outstanding customer service across all … channels. Ideally you will have: 2 years customer service experience Professional proficiency in German both written and verbal Project management experience in client onboarding. Strong communication and organisational skills. Comfortable using MS Office, Zoom, Salesforce (or similar CRM). A proactive, can-do mindset with a passion for client success. Our client offers a fantastic range of More ❯