a mission led organisation based in Banbury who are recruiting for a German Speaking Customer Services Advisor to join their team and play a key role in delivering premium client experiences that align with their mission. In this role, you will be the bridge between post-sale and retention, ensuring a seamless onboarding experience and ongoing support … clients to drive engagement, manage projects, and maintain high standards of service. Key Responsibilities: Lead onboarding for new and existing clients. Provide first-line support on the client portal. Manage and execute client project schedules. Facilitate communication between clients and internal teams. Ensure accuracy in contractual documentation and CRM systems. Deliver outstanding customer service across all … channels. Ideally you will have: 2 years customer service experience Professional proficiency in German both written and verbal Project management experience in client onboarding. Strong communication and organisational skills. Comfortable using MS Office, Zoom, Salesforce (or similar CRM). A proactive, can-do mindset with a passion for client success. Our client offers a fantastic range of More ❯
insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. This role includes regular travel to client sites across the UK and Europe. You’ll engage stakeholders across warehouse, operations, and leadership teams to interpret insights generated by … DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities: Lead customeronboarding , acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their … or operational metrics and trends. Experience in delivering onboarding, training, and customer-facing workshops , both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness to travel frequently across North America to support client relationships (estimated 1+ day/week). Work comfortably with dashboards and back-end More ❯
oxford district, south east england, united kingdom
Dexory
insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. This role includes regular travel to client sites across the UK and Europe. You’ll engage stakeholders across warehouse, operations, and leadership teams to interpret insights generated by … DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities: Lead customeronboarding , acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their … or operational metrics and trends. Experience in delivering onboarding, training, and customer-facing workshops , both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness to travel frequently across North America to support client relationships (estimated 1+ day/week). Work comfortably with dashboards and back-end More ❯
