1 of 1 Client Onboarding Jobs in Oxfordshire

both1:many and targeted 1:1 communication, connecting our customers to value while driving usage of the Sophos suite of products. You'll play a key part in onboarding and engaging customers, ensuring they are set up for long-term success, renewal, and growth. You'll also triage and route customer needs to the appropriate internal teams to … when to problem solve/deep dive. Maintain monthly (or more frequent) customer pulse metrics with access to utilization, engagement, and health data. Conduct effective and engaging post-onboarding check-ins. Help define best practices for tech-touch and scale motions as Sophos continues to grow and evolve. What You Will Bring 2+ years of experience in customer More ❯