Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
inclusion, and global collaboration. About This Role The Senior Solutions Consultant plays a critical role in supporting our Sales and Account Management teams. This position involves assisting with new clientonboarding, integration processes, and providing technical support to existing clients working with ID5’s services. Our clients range from small, local publishers to billion-dollar global tech More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. Additionally, the TSM is expected to participate in a Duty Manager rota and serve … and publication of RCAs, ensuring preventative actions are implemented. Collaborate with Technical Resource Managers to build dedicated support teams tailored to customer environments and needs. Assist in planning customeronboarding with GS & PS teams. Support technical consultants in resolving issues and serve as an escalation point for support incidents and tasks. Implement service improvement initiatives and contribute to … the introduction of new ways of working, automation, and tools. Work with CSMs & SDMs to identify opportunities for cost reduction and revenue growth. Oversee patching and maintenance schedules. Represent client needs in weekly Change Advisory Board meetings. Support presales activities by managing requests for information regarding tools, releases, and end-of-life for Oracle software. Candidate Skillset: Bachelor's More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Clinked.com
Job Title: Client Success Manager Location: Cambridge, UK (and surrounding areas) Company: Clinked (www.clinked.com) About Clinked Clinked is a collaborative client portal platform built for businesses that need secure, branded, and powerful tools to communicate with their clients. Our SaaS platform enables file sharing, messaging, task management, and more—all in one place. We work with a global … customer base ranging from financial services and legal firms to consultancies and tech companies. We’re growing quickly and are looking for a Client Success Manager to build strong relationships and ensure our clients thrive with Clinked. About the Role As a Client Success Manager at Clinked, you will be the key point of contact for our clients … issues promptly • Track key success metrics (adoption, NPS, renewal rates, etc.) Requirements • 3+ years in a Customer Success, Account Management, or SaaS onboarding role • Experience managing B2B client relationships, ideally in a SaaS or tech environment • Excellent communication and relationship-building skills • Strong organisational abilities and attention to detail • Proactive, client-focused mindset with problem-solving More ❯
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
technology and a desire to shape the future of legal service delivery? We're supporting on a unique opportunity that blends your legal expertise with innovation, product influence, and client engagement. This role offers a rare chance to step away from traditional legal work and into a strategic, forward-looking position at the cutting edge of legal tech. The … To ensure that advanced technology tools truly solve real-world legal problems. You’ll: Partner with AI, product, and engineering teams to develop and enhance legal tech solutions Lead client-facing legal workshops and advisory sessions with major international businesses Provide legal insight into product features, workflows, and use cases Champion best practices in legal technology adoption and implementation … Play a key role in clientonboarding, feedback, and long-term relationship management Candidate Requirements UK qualified Solicitor with 2 years' plus PQE, with experience commercial contracts and/or corporate Strong academic background Proven ability to translate complex legal concepts to non-legal audiences Curious, adaptable, and excited about the future of legal work Strong communication More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Navartis
Social network you want to login/join with: Deploy the GraphRAG platform to customers. Onboard customers and make sure documents are fully parsed. Configuration of LANG-Chain for processing and extraction Create and generate new outputs from existing graphs More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Solutions Architect - Remote - Order Architecture, Cambridge Client: Location: Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 Job Description: Solutions Architect – Remote – Order & Information Systems Role: Solutions Architect Area of Expertise: Order & Information Systems Work Style: Remote Working Employment Type: Full-Time Salary … Telecommunications, Financial Services & Banking, Healthcare & Insurance, Utilities (Electricity, Water, Gas), SaaS & Cloud Services, E-Commerce & Retail, and Government & Public Sector. Particularly interested in candidates with proven expertise in: Customeronboarding, Service Activation, Manage subscriptions Trading platforms, Loan origination Core Competencies – Experience is key: Technical Documentation & Communication: Ability to produce high-quality technical documentation including High-Level Designs (HLDs More ❯
engagement Make outbound calls to house builders, installers, and wholesalers to introduce products, offer support, and arrange meetings Prepare and follow up on quotations, ensuring consistent sales activity Support clientonboarding, training, and factory visit coordination Drive client list growth and demonstrate account development over time Deliver presentations to key stakeholders and decision-makers Key Responsibilities … and relationship-building skills Self-motivated and target-driven, with a keen eye for opportunity Willingness to travel nationally on a regular basis Experience using CRM tools and managing client pipelines What We Offer 26 days paid leave, rising to 28 days after two years' service, plus public holidays Generous company pension scheme, 3% employee; 6% employer Private Medical More ❯