1 of 1 Client Onboarding Jobs in Cumbria

we go the extra mile for our clients – they are not just a ticket in the helpdesk system! We prioritise direct interactions, frequently visiting client sites and maintaining open lines of communication. Role Overview After onboarding several new clients, we're looking for a skilled IT Support … You Can Expect High degree of autonomy with exposure to the latest technologies Build strong relationships with clients, both on-site and remotely Understand client needs and propose effective solutions Regular client site visits (approximately two days a week) Participate in multiple upgrade projects annually Engage in ongoing … and associated networks, including backup systems Provide contract and ad-hoc support through telephone, remote, and onsite methods Develop processes and documentation, handle new client requests, and manage contract renewals Continuously enhance our remote management and monitoring suite, focusing on client security and helpdesk integration Technical Skills Essential More ❯