Head of Customer Success
Esher, Surrey, United Kingdom
SeeMeHired.com
to lead and grow our newly formed Customer Success team. In this role, you will be responsible for ensuring customers have a seamless onboarding experience, driving long-term customer satisfaction, retention, and growth. You will have the opportunity to join a fast-paced environment that values innovation, collaboration … customer-centric approach. The Head of Customer Success will play a key leadership role in defining the vision and execution of our customer and client success strategy in a global organisation, working cross-functionally with Sales, IT, and Operational teams to deliver exceptional service and value to our clients. … and customer success tools (e.g., Salesforce). Proven experience in customer success, with strong experience in a leadership role, managing teams focused on customer onboarding and client retention. Excellent communication, negotiation, and interpersonal skills to interact effectively with internal stakeholders and customers. Desired Criteria Experience in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: