email, and ticketing system. Take ownership of support queries through to resolution, escalating only when necessary. Troubleshoot and resolve complex infrastructure issues, both remotely and on-site. Support onboarding of new clients and contribute to project delivery. Maintain high standards of customer service, documentation, and communication. Collaborate with internal teams and third-party suppliers to ensure service excellence. More ❯
and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customeronboarding and technical project work Tech You Will Work With OS & Servers : Windows Server, Active Directory, Hyper-V, VMware Virtual Desktop : Citrix, RDS Networking : Firewalls, switches, routers Backups : Veeam More ❯
on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will be helpful. If you are ready to help us deliver More ❯
on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will be helpful. If you are ready to help us deliver More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
with company phone, laptop, training, and career development opportunities.* Immediate start preferred - candidates with short notice periods are strongly encouraged to apply.* To apply, please email Who are the client? Our client is a dynamic Managed Cloud Services provider that has grown rapidly over the past decade. Known for delivering exceptional support to businesses across a wide range … focused mindset To Apply... Please apply through this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 2nd Line Support, 3rd Line Support, Microsoft 365, Hyper-V, VMware, Citrix, VPN, Firewalls, DNS, IT Support, MSP, Infrastructure, Troubleshooting, Customer Service, Project More ❯
Location: East Sheen/Mortlake Hours: 08.0-17.00/09.00- 18.00 We are currently recruiting for a Client Services Executive to join a small but friendly team within a growing company that provides specialist investment systems and tools to clients in the finance and banking sector. Due to continued growth and product expansion, the business is looking to strengthen … its client-facing operations team. About the Role As a Client Services Executive, you will be part of the team responsible for supporting clients and users across the company's core product suite. You will help ensure smooth delivery of services, respond to client enquiries, and contribute to the ongoing success of business operations. This is an … detail-oriented individual who enjoys working in a collaborative environment and is looking to grow their career in financial technology. Key Responsibilities Act as a point of contact for client queries and provide timely, accurate support Use internal systems to maintain and update client data and product information Assist with onboarding new clients and ensuring they More ❯
Location: East Sheen/Mortlake Hours: 08.0-17.00/09.00- 18.00 We are currently recruiting for a Client Services Executive to join a small but friendly team within a growing company that provides specialist investment systems and tools to clients in the finance and banking sector. Due to continued growth and product expansion, the business is looking to strengthen … its client-facing operations team. About the Role As a Client Services Executive, you will be part of the team responsible for supporting clients and users across the company's core product suite. You will help ensure smooth delivery of services, respond to client enquiries, and contribute to the ongoing success of business operations. This is an … detail-oriented individual who enjoys working in a collaborative environment and is looking to grow their career in financial technology. Key Responsibilities Act as a point of contact for client queries and provide timely, accurate support Use internal systems to maintain and update client data and product information Assist with onboarding new clients and ensuring they More ❯
offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing … to 25 (accruing a day per year) - Performance-based bonus - Company laptop - Training opportunities - Frequent team social events Are you ready for an uplifting and career forging challenge? This client is ready to offer just that so lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
2nd/3rd Line Support Technician I’m working with a leading Managed Cloud Services provider looking to expand their technical team. My client is seeking an experienced 2nd/3rd Line Support Technician to deliver high-level support … across a variety of customer environments and technologies. Key Responsibilities Provide 2nd/3rd line technical support via phone, email, and ticketing Lead and support project work and customeronboarding Maintain and secure cloud infrastructure (patching, updates, backups) Mentor junior staff and manage incident responses Help evolve documentation and internal processes Requirements 3+ years in an MSP or More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We're looking for a CustomerOnboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and data migration, who can confidently manage complex implementation projects while providing hands-on onboarding sessions and support. You'll work closely with key stakeholders, acting as both project manager and trusted advisor, to ensure every customer enjoys a seamless transition and long-term success with PCS. What You'll Do: Lead the end … implementation, including system configuration, data migration, and change management Strong project management skills, with a track record of delivering complex implementations on time and within scope Experience delivering customeronboarding and supporting customers through system adoption Excellent communication skills, with the ability to translate technical concepts for non-technical users Highly organised, proactive, and solutions-focused, with a More ❯
Join a people first, long-standing MSP that genuinely invests in its team. They're proud of their supportive culture, genuine career growth opportunities, and the freedom they give their team to do great work without the stress of a More ❯