management and reporting Produce regular service performance reports for internal stakeholders and clients Support ITIL-aligned processes (incident, problem, change) Collaborate with account managers and project teams to support clientonboarding and service transitions Contribute to business continuity and out-of-hours support planning What Youll Bring: Proven experience leading a high-performing IT Service Desk or … support function Strong understanding of ITIL principles and service management best practices Excellent communication and stakeholder management skills Ability to lead under pressure in a fast-paced, client-facing environment Experience working in cloud, infrastructure, or data centre environments is highly desirable Technical background (e.g. Windows, networking, monitoring tools) is a plus ITIL certification or relevant management qualifications preferred More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
McGregor Boyall Associates Limited
Java and Python to support a global infrastructure platform Automate provisioning and control of infrastructure to enable on-demand environments Integrate with internal platforms and APIs to support customeronboarding Drive adoption and automation in collaboration with operations and infrastructure teams What We're Looking For: Required: Solid Java development experience Strong understanding of Linux/Unix systems More ❯
Join as an AVP Java Fullstack Engineer and be involved in building and support the technology systems that enable Barclays to verify client identity, suitability and risks when establishing business relationships with Corporate and Investment Banking Clients. We are building out a team to work on a transformation programme to build a more streamlined, high performance clientonboardingMore ❯
Join as a Junior Java Full Stack Engineer and be involved in building and supporting the technology systems that enable Barclays to verify client identity, suitability, and risks when establishing business relationships with Corporate and Investment Banking Clients. We are building out a team to work on a transformation program to create a more streamlined, high-performance clientonboarding ecosystem with AI-assisted data-driven decision-making capability. To be successful as a Junior Java Full Stack Engineer within this team, you should have experience with: Programming - Core Java, Collections, Multi-threading and Concurrency, OOPS concepts, Exception Handling, JVM Concepts, Spring Framework (Spring Boot, Spring Batch, Spring Integration), SQL Integration - Microservice Architecture, Developing and integrating More ❯
We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯