7 of 7 Client Onboarding Jobs in Glasgow

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

Our client is an international outsourcing company specialising in technology led, customer experience (CX) solutions. With revenues in excess of £40m and profitable, they provide tailored, scalable, and omni-channel customer service strategies for a variety of clients across a range of industries. Their in-house software development group has its own leadership, P&L and Mission. The division … customers with best-in-class service and support. Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product roadmaps are executed effectively, customer onboarding is smooth, and ongoing service delivery meets or exceeds expectations. What you will have Strong leadership and team management skills, with experience leading cross-functional teams. Excellent communication … drive solutions. Strategic mindset, with the ability to align delivery efforts with long-term business goals. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Our client has an incredibly valuable opportunity to realise the potential for future growth through developing their product portfolio and their partner range. This has a consequent impact on increased revenue More ❯

of cyber specialists to manage our increasing client workload, support our senior consultants, and provide our sales team with technical advisory in the critical stages of our customer onboarding process. As a key member of this compact team, there’s lots of scope to make the role your own and input your specialisms, initiatives and areas of More ❯

Join us as a Change Delivery Manager at Barclays, where you'll support on critical Strategic Investment Change Initiatives in Fraud, Wholesale Client Onboarding & GFCO, Chief Controls Office covering end to end Change and Transformation responsibilities. As part of our team, you'll also benefit from being part of a vast professional network, collaborating with industry leaders More ❯

We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯

customer insights & market trends Oversee the planning, execution, risk management & quality assurance of all products & releases Implement and refine agile best practices & framework Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed. Own the end-to-end customer on boarding, journey & engagement Oversee performance of the 24/7 support team, ensuring SLAs, response times, and More ❯

assigned tasks/work within the expected quality standards, to ensure the project is a success. This role will be hybrid split between your home and office with occasional client visits. Ideally based in Scotland , Central Belt (Scotland) or Aberdeen. Here's what the role looks like: Responsibilities: Manage a portfolio of projects ranging in size and complexity, and … any changes via a controlled Change management process. Create and maintain project documentation to track actions, risks, and issues. Provide project reporting, both internal and external. Transition and onboarding of customers into our managed services division Planning and managing service changes and service go-lives. Conducting regular reviews during project and service transition with customers and key stakeholders More ❯